Ok I know most of you are tired of hearing about Twitter but I wanted to share a story of what happened to me last night.

We are at our lake house for the weekend. In the winter I go into vacation mode with Comcast. I called on Friday and told them to activate our TV and high speed internet.

When we arrived yesterday, the TV was fine but I couldn't log on to the internet. I was freaking out, the first report on Makeover2TakeOver assignment is due on Sunday and the Caulk/Wood Team...bonding for success still had work to do.

My husband was doing his best to get me connected. Finally, after 3 hours, I quit looking over his shoulder and went outside with the kids around the fire pit.

I got an email from Marc Blasi on my blackberry and I emailed him back and asked,

"Mark,can you log on to Twitter and nudge @comcastcares, give them my cell phone number and have them call me I can't log on to Comcast?" We've been trying for 3 hours and I'm going crazy.

A few minutes later, my cell phone rang and I looked down to an unknown number. I said to my kids, "now who would be calling me on a Friday night on a holiday weekend?"

I picked up the phone.

@comcastcares was on the other end.

They wanted to make sure my IP address was set up correctly and help me get connected.

As I was walking inside, and thanking him, just then my husband said, "I'm on."

Is that cool or what?

I thought that was a really cool use of Twitter and friends I have made on Active Rain ! 

Thank you Marc and  @comcastcares.