The Customer Experience and Critical Business Growth Strategies

Tiffani Bova has one of the coolest job titles: “Global Customer Growth and Innovation Evangelist” at Salesforce.

She’s a true expert in helping sales businesses grow, and also the author of a fantastic new book being released next month, “Growth IQ.”

In this edition of the Tom Ferry Show, Tom and Tiffani look at customer experience and why it means everything in today’s marketplace.