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Sunday morning tech support

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Industry Observer with Retired

Sunday morning tech support

 

Chef Dolores was having computer problems and could not access her programs. Fortunately, our tech support person was available for a Sunday morning appointment to get her back in business. While he was here, he also made installed some upgrades on my computer. Service when you need it is so important.

 

Hosta, Asparagaceae, Kentlands, Gaithersburg, Maryland USA IMG 5017 Canon PowerShot G11 Camera Photograph by Roy Kelley  Roy and Dolores Kelley Photographs

Hosta, Asparagaceae, Kentlands, Gaithersburg, Maryland USA IMG 5017
Canon PowerShot G11 Camera
Photograph by Roy Kelley 
Roy and Dolores Kelley Photographs

Posted by

Roy Kelley, Retired, Former Associate Broker, RE/MAX Realty Group

Gaithersburg, Maryland  

Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Now that is service "extraordinaire," Roy. Nothing more frustrating that needing your computer and not having it work.

Aug 05, 2018 10:03 AM
Anthony Acosta - ALLATLANTAcondos.com
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

Good day 

Thank you for sharing your information with us 

Have a great day.

08/05/2018. 

Aug 05, 2018 10:24 AM
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Roy,

Hats off to your computer support.  This is  why we have Apple!  We have Apple care 24/7.  A

Aug 05, 2018 10:31 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good morning Roy - it is nice to have a tech support person when an emergency strikes.

Aug 05, 2018 10:58 AM
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

We pay for a yearly Apple program that handles 5 of each devices our team has. One of the joys is online Genius bar that has priority.

Aug 05, 2018 12:14 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Roy, good tech support is tough to find.  I had one, but he got SO expensive.  I now go through Geek Squad, and is only $99 a year for 3 computers.

Aug 05, 2018 01:09 PM
Gloria Todor
Premier Property Sales & Rentals - Springfield, PA
& Doug Durren (484) 431-3686 in SE PA

Roy, So I guess thanks to your tech person Chef Dolores was able to access her recipes just in time for dinner! Lucky you have great tech support!

Aug 05, 2018 01:42 PM
Debb Janes
Nature As Neighbors - Camas, WA
Put My Love of Nature At Work for You

Pretty impressive to come out on a Sunday. Our computers are our lifelines these days. 

Aug 05, 2018 03:15 PM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

That is exceptional service to come out on a Sunday. Glad things are back to normal.

Aug 05, 2018 05:41 PM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Hi Roy- it's maddening when our computers won't cooperate. You are lucky to have someone who is available on Sundays. 

Aug 05, 2018 05:43 PM
June Piper-Brandon
Coldwell Banker Realty - Columbia, MD
Creating Generational Wealth Through Homeownership

Tech Support, like a good Realtor will be on call when you need them most.  

Aug 05, 2018 09:01 PM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hello Roy -  we have gotten so accustomed to our "things" it seems almost unnatural to be without any of them. It's good to have someone reliable and trustworthy so convenient. 

Aug 05, 2018 09:44 PM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Wow, Roy!  Having tech support on a Sunday morning is impressive.  I don't think my guy would be available.

Aug 06, 2018 04:49 AM
Myrl Jeffcoat
Sacramento, CA
Greater Sacramento Realtor - Retired

There are few things that will rock my world badly other than car problems and tech issues.  Fortunately, my car is a reliable Toyota Camry, and I have a tech guy that lives right next door!

Aug 06, 2018 07:11 AM
Roy Kelley
Retired - Gaithersburg, MD

Thank you very much for your comments. It is always good to hear from you.

Aug 06, 2018 08:10 AM
Roy Kelley
Retired - Gaithersburg, MD

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Sep 28, 2018 05:07 PM