Dual Agency Rule change effective May 1 2007

The New Hampshire Real Estate Commission recently approved rule changes that go into effect on May 1 2007.  These changes now bring the Rules (REA) in line with the Law and as some of you know changes to the law (RSA) 331-A:25-d Disclosed Dual Agent;Duties were approved in 2005 and since that time the "Rules" really didn't make any sense.

Many agents seem to be a little confused by the difference between RSA's (Laws) and the REA's (Rules)...what is what...and which one do you listen to? Now that won't be a problem any more but to clarify I have always considered the Law (RSA's)to be like your car's owners manual...full of advice on what Must be done and the Rules (REA's) to be like the operators manual...telling you How to do what must be done. Make sense?

Our Rules will now coincide with our Law!

The biggest change is to REA 701.01 Agency and Non Agency Disclosure and Rea 404.4 Brokerage Contracts

REA 701.01

(a) A licensee shall provide a written agency relationship disclosure to the consumer at the time of first business meeting.
(b) A licensee showing a property listed with another agency shall disclose their agency or non-agency relationship verbally or in writing to the other party’s agent prior to showing the property and in the writing at time of the offer.
(c) Licensees shall use the agency/non-agency disclosure form adopted by the commission (as of this writing they are still developing the form that we all will have to use)
(f) A licensee intending to act in the capacity of a dual agent shall:

(1) At the time of first meeting with a consumer to discuss a specific property, provide a written agency relationship disclosure pursuant to Rea 701 .01(a);
(2) On the listing contract and buyer agency/tenant representation contract, give the client the option to accept or deny a dual agency statement of consent to showings, pursuant to Rea 404.04;
(3) have the informed consent to dual agency agreement  signed and reviewed  by the buyer/tenant and seller/landlord at the time which in the dual agency occurs but no later than the preparation of a written offer for sale or lease pursuant to Rea 404.04

Changes to Rea 404.4 Brokerage Contracts as of May 1 2007 will now require that listing agreement and buyer agency agreements have consent for dual agency showings within the agreement by separate dated signatures.

Caution...You must be sure to gain Informed written consent at time of listing for potential Dual Agency showings and then be sure to get the actual consent form signed prior to drafting an offer for sale or lease of real estate.

Best Practice...Make sure you have (1.) signed consent for showings on the listing agreement and then (2.) Contact your seller client and inform them that a dual agency showing is taking place and try to get written consent...if unable to get written consent...make sure you get it before you present or draft an offer and make sure your buyer client understands what dual agency really means.

These changes are more in line with how we actually do business in NH but if not handled correctly the agent has more rope to hang themselves with in my opinion.


Need a refresher on what dual agency in New Hampshire is check out my blog post called Dual Agency Life in the Fast Lane

The New Hampshire Association of REALTORS will be adding new forms to our True Forms (forms on line) once we get final approval from the Board of Directors that will reflect these changes.

A listing of the forms pending approval are;

The Revised Forms will include:

CONDITIONAL RELEASE FROM EXCLUSIVE LISTING AGREEMENT

CONDITIONAL RELEASE FROM EXCLUSIVE BUYER AGENCY AGREEMENT

DUAL AGENCY INFORMED CONSENT AGREEMENT

EXCLUSIVE AGENCY AGREEMENT

EXCLUSIVE BUYER AGENCY AGREEMENT

EXCLUSIVE LISTING AGREEMENT

PROPERTY DISCLOSURE – LAND

PROPERTY DISCLOSURE – RESIDENTIAL ONLY

PURCHASE AND SALES AGREEMENT AND DEPOSIT RECEIPT

 

Brand Spanking New Forms will be:

BUYER AGENCY DISCLOSURE

SELLERS SUITABLE HOUSING ADDENDUM TO PURCHASE AND SALES AGREEMENT AND DEPOSIT RECEIPT

 

I'm sure we'll all have a bit of a learning curve to go through but these forms will make it easier for all of us. 

 


 

 

 






 

Jay and Monika McGillicuddy

Prudential Verani Realty

Hampstead NH 

603-548-7728
 
 
This post has been included in New Hampshire Information
Post is included in group: Agency Laws

32 Comments on Dual Agency Alive and Well in New Hampshire

MAR
04
2007
403,148 Points 72 Featured Posts Outside Blog

Monika...

Have you sent the folks who take your classes to your Blog? I would if I were you. As they're in NH you could use this Blog to teach them and answer their questions. Just a thought that I hope to see you run with.

You could go as far as putting together a hand out that pertained to nothing more than your teaching blog on AR. Mariana could do the same with hers.

TLW...ROAR!

5:46pm • #1
262,658 Points 67 Featured Posts Localism Sponsor Outside Blog

Monika- We have a very strict Agency Definition rule - although we do not permit Dual Agency in our state, we MUST let our sellers know at time of listing what our staus would be if we "brought the buyer" to the property. We have the option of being a Sellers Agent for the Seller and treating the buyer as a Buyer - or being a Transaction Broker for both parties. However - the key is DISCLOSURE. You did quite a job laying out your new rules, Monika!

Brilliant TLW - I am SO stealing that idea ... Would definately make MY life easier, having them read what I already wrote.

6:04pm • #2
173,819 Points 32 Featured Posts Outside Blog
Featured by Laurie because dual agency is serious business.
6:19pm • #3
403,148 Points 72 Featured Posts Outside Blog

It's not stealing dear. I was outside that box and had myself a flash :-)

Let me know how that works out for you.

Monika...Please remember to thank the moderators for featuring your post. They have a thank less job. Let's see if we can all remember to thank more. Perhaps someday AR will be thankful towards those that work so hard to keep this site operating smoothy. I'm not picking on you. I have been doing this to other people as well. It needs to be done, so I'm doing it :-)

TLW...ROAR!

6:24pm • #4
212,327 Points 56 Featured Posts Outside Blog
Monika - I agree with TLW - what a great tool for your students!  Dual agency is illegal here in Florida, we're all transaction brokers unless specified otherwise - it's really interesting to see how other states treat this issue and no matter what state you're in the key is DISCLOSURE...as mariana said.
6:26pm • #5
2 Featured Posts

Thanks TLW...What a great idea! I love the hand out idea! Thanks so much.

Mariana...I am so afraid these changes will make it easier for agents to take the short cut. Disclosure is the key but sadly that key is sometimes lacking. We have a task force looking into alternate practices...maybe Dual Agencies days will be numbered...I can only hope!

Thanks so much Laurie...It is important especially with the changes we're facing in NH. 

6:31pm • #6
403,148 Points 72 Featured Posts Outside Blog

Ahhh.

I love it when I come up with something that helps "The Good Ladies Of The Rain".... ROAR!

6:35pm • #7
2 Featured Posts

TLW...you snuck back in here while I was responding. I agree the moderators deserve thanks for what they do...it can't be easy! It's okay...as you can see I did it before you mentioned it. But a double THANKS to all the moderators is in order for sure.

Ines...Thank you so much...TLW had a great idea...I'm going take it and run with it! 

6:37pm • #8
316,875 Points 45 Featured Posts Outside Blog

Monika - my head hurts!!! 

In my opinion, and it's just mine based on selling real estate in Maine as well as New Hampshire, I really REALLY wish we'd get our act together in NH and put Appointed Agency or Designated Agency in place.  It is SO much cleaner for all parties to have Appointed Agents.  I use that all the time in Maine, and being in an office the size of mine, I can tell you it makes life so much easier in Maine, as we have probably 3/4 of us licensed in both states. 

Great post!
Ann

6:45pm • #9
832,146 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

Sounds like the powers in NH have been talking with the powers in MD. 

Very similar.  Very easy to work with and about 10% compliance.

Lenn

6:48pm • #10
2 Featured Posts

Ann...My head hurts too!! There is a task force looking into your wishes :) maybe things will change.

Lenn...About 10% compliance? Wow!!!

 

7:41pm • #11
316,875 Points 45 Featured Posts Outside Blog

I hope things will change, for the better, Monika.  And I hope they do a better job this time around of explaining it to our members, and I truly hope we don't get submarined by a few of our own members in front of the Legislature like last time, too. 

Ann

7:52pm • #12
259,303 Points 38 Featured Posts Outside Blog

I'd expect a battle Ann. I do think if it all happens that it will be for the better. I can't wait...meantime we deal with these changes the best we can.

 

7:58pm • #13
259,303 Points 38 Featured Posts Outside Blog
BTW Ann I like the new forms and hope they all get approved. But with the BOD you just never know.
7:59pm • #14
18 Featured Posts

Monika,

Wow- Great job with this one! I think dual agency is dangerous business and wish they would rule it out here in Oregon. What an asset you are to the state of NH : )

8:08pm • #15
259,303 Points 38 Featured Posts Outside Blog
Thank you Kelli...I appreciate your comment. Dual agency can be very dangerous. I'm hoping it is on it's out in NH....but I know that will take awhile to do! Thanks for stopping by.
8:19pm • #16
I happen to like dual agency and see no problems as long as it is disclosed to all parties and in full compliance with the law.  Up here in Washington it doesn't seem to happen all that often.  I haven't seen any recent legal action taken because of it either.        
9:31pm • #17
259,303 Points 38 Featured Posts Outside Blog
Roger...The key is full disclosure. I've acted as dual agent many times with full disclosure, so I know it can be done successfully.  I don't like being a DDA or the risks associated with it...but it is legal in our state and I practice it. Thanks so much for commenting.
10:10pm • #18
121,298 Points 6 Featured Posts Outside Blog
It's not legal here in Georgia but I believe it was in Pennsylvania and may be still is.
10:18pm • #19

Just curious, is true forms your online contracts? Is zipforms available in your area? I thought every agent used winforms or zipforms online contracts. Who publishes true forms and how is the support? again, just curious.

Brad
11:08pm • #20

Just curious, is true forms your online contracts? Is zipforms available in your area? I thought every agent used winforms or zipforms online contracts. Who publishes true forms and how is the support? again, just curious.

Brad
11:08pm • #21
677,283 Points 145 Featured Posts Localism Sponsor Outside Blog Hit Router

Nice summary of the new rules, especially given the issues of dual agency. Sounds much like what we had in MA when I was working there 2 years ago. I second (third?) what has been said about your teaching blog.

Jeff

11:20pm • #22
MAR
05
2007
486,853 Points 84 Featured Posts Localism Sponsor Outside Blog Hit Router

Dual agency is alive and well in Hawaii.  It is also the number reason for complaints filed.  We were told last year by the board of Realtors, that it will soon be passed by agent providing multiple services as the number one complaint.

3:19am • #23
1 Featured Post

Wow, thanks for the heads up on the new changes, Monika. We had heard 'something' was changing May 1 but nobody seemed to know the details!

5:58am • #24
832,146 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

Actually, I've never found that Dual Agency is such a problem in this area.  What IS a problem is the regular occurance of UNDISCLOSED Dual Agency, which is FRAUD. 

Also, the problem with the Dual Agency forms is that the buyers sign them without knowing what it means.  Uninformed consent is not consent. 

The real problem in this entire agency matter is the dearth of understanding on the part of the public about the meaning of the word so loosely tossed around of "representation". 

6:48am • #25
259,303 Points 38 Featured Posts Outside Blog

Christy...Thank you for stopping by and commenting.

Brad...True forms is our online contracts provided by our state assocition and is part of our membership benefits. I use them all the time and the support has been great. We are going through some major revisions due to law changes. The company that publishes them is called Reveal.

Thank you Jeff...New Rules are always hard an dual agency confusing no matter what. Thank you so much for the compliments Jeff :)

Randy...Our commission also has a lot of DDA complaints come in. Hot topic dual agency is and probably always will be.

Michelle...Thank so much for commenting. One thing to keep in mind is that we will have to use the disclosure form provided by the commission and only that form. They don't have ta form approved yet...hopefully we'll have it by May 1.

Lenn...UNDISCLOSED Dual Agency is a major issue!  I think agents have a hard time explaining it to begin with and then consumers don't understand it...a vicious circle!!! Lots of truley uninformed consent happening.

5:57pm • #26
MAR
06
2007
486,853 Points 84 Featured Posts Localism Sponsor Outside Blog Hit Router
We tend to get a fair number of dual agencies here in Hawaii.  All transactions are with the brokerage.  Any transaction where the agents on both sides have their license with the same company is considered a dual agency.  In many situations it is hard for us to avoid it.
1:11am • #27
MAR
20
2007
1 Featured Post

Dual Agency is alive and well in MICHIGAN>< too. In my firm, we get through the agency disclosures before we start looking at homes. The goal is to meet the client at the office on thre first occassion. We go over agency, terms of sale and other prequalifying events. Not much of a problem here.

We explain upfront that if the buyer happens to buy a company listing, he will have choices. 1. We will represent the seller. Here the buyer has a right to another agent should he chose to get one. (Note: This has never happened to anyone in my firm.) 2. We will be a disclosed dual agent at the buyer's choice. The sellers 9 out 10 ten times will accept Disclosed Dual Agency. we actually have some buyers that don't care as long as we apromise to be fair and truthful.

Anyway you look at it, Disclosed Dual Agency CAN be a WIN WIN for anyone that follows the rules

7:04pm • #28

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Monika McGillicuddy~REALTOR®~ N.H. Real Estate Broker & Trainer

Hampstead, NH

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Prudential Verani Realty/Hampstead

Address: 2 Main Street , Hampstead, NH, 03841

Office Phone: (603) 327-0247

Cell Phone: (603) 548-7728

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This blog is all about real world real estate from market conditions to community information. It offers a personal perspective and an insider look at real estate, real estate agents and the services they offer. I not only list and sell for a living but I also train other agents on all aspects of real estate sales. View Monika McGillicuddy's profile on LinkedIn


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