CANI

Constant and Never Ending Improvement (CANI)

Over the years I have shared about small incremental changes = major impact.

When I talk about change I often hear, “Carolyn you don’t understand.”

Oh, but I do, change is hard, really hard, however here’s what works for me:

“CANI”. That is I consider the what/when and how and then set out to purposefully have Constant And Never ending Improvement.

Annually, I consider how is my faith? Also, what does a stronger family relationship look like? How will 2019 provide me with better health, more secure finances, and even closer friends. When I really think about all the life arenas, the “how to” remains the same..

A personal business coach first introduced me to “CANI”. Since then I have read about this process in many leadership books.

Here’s how it goes:

Maybe my “CANI” is a result of a client/customer interaction, a training session with my work out coach, a staff meeting, a class we hosted or even a discussion with my husband, Ken. A chance to “CANI” happens for me all the time.

When the occasion is over, I ask myself, “Ok, how did it go? What two things did I do well?” and then I ask myself , “What two things do I need to improve on?”

The critical juncture for me is posing the questions. Actually asking myself, “What went well?”, and “What can I improve on?” Believe me if you are alive, you did incredibly well on something and there is also room for improvement.

Maybe you had great eye contact; your timing was right on. You had perfect pitch or tone in your voice. You were “spot on”. Perhaps it was the how you started the encounter, or when you ended, it could have been just the jest of what you talked about. You were mind-blowing somewhere, find it!

And yes, we all need to improve. Could you have been more patient, kind, considerate, direct or even better prepared? Did you listen? Do you understand where they are coming from? Again, believe me, there is always room for improvement.

Oh, by the way, for me this really is a habit. No longer do I stop and think, it’s automatic. Yes, it’s a system, which shouldn’t surprise those who know me well. I have already looked at 2019 and there are many “CANI’s”