Wonderfully Busy But...

Margaret you are so right, too many people do not know, that I have to cook for my sick dog, go grocery shopping, cook for Diane and manage the House when the Gardner's come, when the cleaners come and the list goes on and on... amazingly I still have seven listings that I manage to show when they want to see it:))Endre

I totally agree. If we have appointments of any kind, we are not available at that time for other activities. Since many of us do some sort of work 7 days a week, it's even more important to make sure all our family and personal commitments are also on the calendar. 

Bingo!  An appointment is an appointment. No explanation needed.  I like the "big rocks" analogy. There is plenty of room around the big rocks to keep balance between work and personal, isn't there Margaret?

I like that "Big Rocks" label, Margaret.  I like to schedule more important appointments as early in the day as possible.  And, then the less pressing stuff after that!

Good morning Margaret. My schedule is my schedule. Let's see what is workable for both of us! Enjoy your day!

Good morning, Margaret Rome, Baltimore Maryland give them an alternate of choice and they usually pick one....

Good morning Margaret. This is terrific. You are right, the client doesn't need to know what that appointment is.

I drill this into the minds of new agents all the time.  I also suggest that they look at their calendar and give two options for meeting times that work for them.  If you leave it up to a client and are having them come back with conflicts for you, it would get annoying to here, "No, I'm booked then," over and over.

I'm with you, Margaret. Love the idea of big rocks first too. We do that, but I didn't have a name for it. Ha. We also keep our schedule mum - no reason to share the details.