Many months ago we met a Lady at open house...she was not there to buy the house...she was recently widowed and was going to sell her home and move to another state to be closer to her children. She wasn't "house shopping" she was agent shopping. We told her...when she was ready we would go thru her home and make suggestions that would help her sell for the best price...we knew many agents in the state that would become her new home and would interview them for her and make suggestions. She began with the mechanical aspects of her home and found as she says, "energy begets energy" and the more things that she crossed off her list the more she was energized to approach others and She...and We applauded her accomplishments.
We had immediately put her on our snail mail newsletter list and she knew how to in touch with us....and when she was ready ...called us to see what would be next on her list and we toured the home and added some things. She had a dog that had been and is her companion. Her thought was she would go to the neighboring state and meet with the Realtor...spend time with her children...tour some homes and when a home "spoke to her" she was prepared to move everything out of the house and we would sell the home vacant. It would be easier to replace carpeting and attend to some other things with nothing in the house and we explained...and showed her examples of virtual staging we had done for other homes...her comfort level increased...she LOVED the idea.
Our job was NOT to list her house at this stage...but to make her feel comfortable with the process and with us as her representatives.
The conversation continued with dog at her feet at her dining room table with trust growing with both the eventual Seller...and her trusted companion....we knew we had to pass his "approval" too !
The next thing was to answer questions about the process....we have written brochures on both buying and selling a house...AND beyond that we felf she needed an extra measure of reassurance so we went thru all the documents in a listing and all the documents she would receive with an offer. You could feel the warmth and the trust growing....and her much more relaxed posture. Knowledge is power and now she understood what would happen and when...we would design a timeline when she was ready....she loved having pieces of paper for referenence and not a computer presentation. Now she had an offer and a listing...and understood what information would be used to "fill in the blanks."
We got up to leave and she gave us warm hugs...."I knew when I met my husband and when I first saw my Dog...that they were the ones for me....and now I have that feeling again...thank you for the comfort."
If you or anyone you know is looking for a Realtor to help sell or buy a home in southeastern Wisconsin...Call the Hansons, Broker Associates with EXP Realty for a "comfortable transaction."
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