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I'm sure that a lot of advertising folks would disagree with this post, but I believe there is a shift taking place with Realtors who are seeing more benefit and returns from internet advertising than from print advertising. 

A recent study by NAR showed,

  • "Nine out of 10 home buyers use a real estate agent in the search process, but use of the Internet to search for a home has risen dramatically over time, increasing from only 2 percent of buyers in 1995 to 77 percent in 2005; it was 74 percent in 2004. The next largest source of information for buyers is a yard sign, mentioned by 71 percent of buyers.
  • When asked where they first learned about the home purchased, 24 percent of buyers identified the Internet, up strongly from 15 percent in 2004 and only 2 percent in 1997. Although most buyers use an agent to complete the transaction, 36 first learn about the home they buy from a real estate agent and 15 percent from yard signs; five other categories were 7 percent or less."

 So we know that nearly 4 out of 5 of your buyers are looking for their next home on the internet. Why would you focus your budget to print advertising such as local newspapers and magazines. The only print advertising we do anymore are;

  1. mailers to prospects (expireds, FSBO's, NOD's)
  2. Homes And Land (which also gives us a website and our listings in an RSS feed that we can then syndicate)
  3. Re/Max Catalog of Homes (Free to Re/Max Agents)

We focus the majority of our energy into just a few places. I would say that the most often overlooked is Craigslist. Cragislist generates more leads for us than any other free service. This is the first thing I will tell FSBO's when chatting with them about listing. The other place we focus a lot of energy is our own website.

Your main website has a huge responsibility if it is going to be successful. You must:

  1. design it to be effective in search engines
  2. make your website a source of information
  3. keep your content fresh
  4. differentiate from the competition

With your focus on capitalizing on free internet advertising opportunities, you are sure to see your leads increasing as your ROI increases and your overhead decreases.

 

Q).What do you do to be more effective with advertising dollars and give your clients the most bang for the buck?

 
This post has been included in Oregon Information

9 Comments on Print Advertising Fading out as focus shifts to ROI

We do exactly the same thing you do with another addition - we snail mail our database at minimum twice a month.  This brings in business by the boatload - directing people to our website, calling us, etc.

03/08/2007 01:23 PM by Coeur d'Alene Real Estate - Come Live the Life Style - Christina Ethridge (David Swarat's North Idaho Dream Team (GMAC))


Hello Christina, Good to know, do you get much resistance from your database with that approach? Anybody feel like they are getting spammed?

03/08/2007 01:41 PM by Elizabeth & Justin Thayer (Keller Williams Realty)


We haven't had that comment, but we do get a couple of calls a month asking to be removed from mailers.  Of course, so far it hasn't been people who are actually past clients.  It's always been someone that hasn't purchased or sold yet (but requested information on our services).  We like those calls too, we don't want to bug them or waste our money sending to people who don't want the information.

We mostly get positive response:  Thanks so much for your newsletter, I was reading XYZ and then saw the property ABC, I have questions now.

03/09/2007 09:45 AM by Coeur d'Alene Real Estate - Come Live the Life Style - Christina Ethridge (David Swarat's North Idaho Dream Team (GMAC))


Thank you for the reply Christina.We have been discussing whether or not we should do mailers to our database. We are already hitting them on email campaigns so we are hesitant, but on your advice I think we will try it.

 

 

03/09/2007 12:08 PM by Elizabeth & Justin Thayer (Keller Williams Realty)


What we found was that only about 1/2 of our database was actually receiving and reading the email campaigns. After a lot of thought, and quite frankly knowing that direct mail works, we decided to go for it.  We get calls after every single mailer referencing the mailer, asking for information, etc.  It works, despite the online numbers.  Most of our buyers heavily utilized our website to begin with and then purchased from us.  What we are also finding is that there is a solid spike in visits the 2-3 days following a mailing.  It's great push/pull marketing.

Oh, and I've received 2 requests this month from past clients to remove from mailings.  They still utilize our property management company, so they are still a client.  For those people, they will simply receive a quarterly phone call checkup. 

03/13/2007 07:43 AM by Coeur d'Alene Real Estate - Come Live the Life Style - Christina Ethridge (David Swarat's North Idaho Dream Team (GMAC))


Christina, I can't tell you enough how much I appreciate the feedback. I have been trying to convince the other 2/3 of my team we need to be more aggressive with our snail mailings and be consistent in how we do it.

They have been resisting, but hopefully your words will help me to sway them a little.

Happy Selling! 

03/13/2007 01:22 PM by Elizabeth & Justin Thayer (Keller Williams Realty)


Just coming back to see what's been happening.  Have you tried the combo direct mail push to your web options?

I'm now seeking out options to source our monthly newsletter out (it's totally custom so the canned stuff isn't for us) because it's become such a huge load on our staff. 

06/23/2007 12:04 AM by Coeur d'Alene Real Estate - Come Live the Life Style - Christina Ethridge (David Swarat's North Idaho Dream Team (GMAC))


I stoped using the print media totally for marketing my listings.  I do publish my own newspaper to my farm area using one of the publishers that cater to Realtors, I get between 5 to 10 listings per month.  It has made me the agent to go to in my neighborhood.  We do market very heavily via the internet.  Daily updates for new properties that come on the market is also another strategy.

06/23/2007 12:30 AM by Ray Perry; Realtor, CRS, GRI, e-PRO (CPS Country Air)


Thanks for the great post Team Thayer. 

I think you make some excellent points.  We are a Full Service Advertising Agency, dealing with Media and ROI issues daily.  I have to say, Print Media (especially locally) has exhibited signs of death for the past few years.  Dramatic price increases across the board to offset the loss of revenue from a diminishing client pool.  

I am personally familiar with your brand from your outdoor signage.   Yard signs, riders, directional, not from your news print (if you still even do any).  We've been working on two concepts which tie in well with whats been discussed here.

Both concepts are visual based.

- TV/YouTube/DVD Direct Mail campaigns

- Creative Yard Signage

The opportunities available through a non-fee based site like YouTube = Huge ROI

You're only investment is time posting and creating (and we do that for cheap!) :)

We offer quick turn solutions to audio guided, music laden, PROFESSIONAL video tours.

It takes an hour or so to shoot a property well and then 2 hours in studio (ish).

So we can shoot a new listing, have the tour on YouTube with it's own unique property page and on you're page with links back, and on 100 DVD's with your updated listing tours and custom on camera introduction ready to drop to your mailing list in around 24 hours!

TV can be low cost too with our Agency Discount (down to a few $ a spot on Cable Rotators)

We're working on creative Yard Signage as well.  We've done some custom packaging designs in the past and have a few ideas we think will be pretty eye catching in this market at least.

Feel free to email or phone if you're ever interested in discussing further.

I think as more and more advertisers direct their revenue more efficiently and truly analyze their CPP and ROI, the once all powerful news print industry will shrivel up and die...or go digital.

Thanks again for the post and keep up the good work!

 

Robert Anderson

On The Air Productions

robert@otaproductions.com

541-683-2100 

12/07/2007 01:56 PM by Robert Anderson On The Air Productions (On The Air Productions)


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Real Estate Agent: Elizabeth & Justin Thayer (Keller Williams Realty)
Elizabeth & Justin Thayer
Eugene, OR
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