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How engaging a stranger ... may help your business!

By
Services for Real Estate Pros with John Henry Masterworks Design International, Inc. 13013

I tend to be gregarious at restaurants...

My wife and I were having an alfresco lunch yesterday.  Two tables away sat a woman with a branded shirt, quietly eating some great Mexican food and sipping a Corona.

All of a sudden her laid back demeanor changed when she answered a cell call and went into 'business mode'.  You know how that is: you are away from your office walking your dogs or waiting in line at Starbucks and suddenly an important client calls.  You totally gear up and go into serious biz mode.  

This person stood up and was a bit loud, even sitting outside, but I could totally relate.  After the call was over and she revved back down I jokingly commented to her how she'd gone into that business voice and demeanor, psyching up to handle things.  Apparently she had gotten some orders from up top to promote a new gym club.

We started talking.  Not that I was into athletics at all...  She started gushing: divorced her contractor husband, currently working for Brita, move from Ft. Lauderdale, had a business that got crushed during the last recession, had a double mastectomy, etc.  She was a fighter and a go-getter.   A little unlike me.  We shared some additional stories when I told her I was an architect and I prodded her about her latest assignment.

She was to go door to door in Winter Park, a high-end neighborhood, and leave a flier if she didn't make direct contact.  Winter Park is a market I wanted to get back into as I have been absent locally, working around the country rather than in my own back yard.

"I will offer you a 10% commission", I blurted out - to include one of my cards with her program, and if a client got into a contract with me.  A deal was made, phone numbers exchanged, and I am hoping to hear from at least one or two people in that neighborhood that is going through a lot of teardowns and new builds.

You never know what can happen when you start up a conversation with a ... stranger!

 

Comments(51)

Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

John,

Sometimes, we feel like striking a conversation, and sometimes we do not.  It depends on the situation.  Good idea, and I hope she sends you some business from Winter Park.  A

Oct 24, 2019 08:01 AM
John Henry, Florida Architect

It always depends on the situation.  You have to be careful about engaging people in public places.  Usually there is a humorous situation, maybe a dog, a baby, you hear a specific topic of interest and politely butt in, etc.  Thanks, Ron and Alexandra Seigel 

Oct 25, 2019 08:43 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good morning John Henry - always in networking mode.  That's the way.  You never know when you will make a great connection!

Oct 24, 2019 08:05 AM
John Henry, Florida Architect

I actually wasn't even thinking networking, but yes it happened!  Some of your best connections are made in this way.  Thanks, Grant Schneider 

Oct 25, 2019 08:44 AM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

Good for you. I hope you wind up with some new clients as a result of this arrangement!

Oct 24, 2019 09:53 AM
John Henry, Florida Architect

Thanks, Kat.  Will report anything positive!  Kat Palmiotti 

Oct 25, 2019 09:10 AM
Mimi Foster
Falcon Property Company - Colorado Springs, CO
Voted Colorado Springs Best Realtor

What an excellent post! I am the woman in line who people turn and tell me their life story after I smile at them. My husband says it's the damnedest thing, but I've picked up a couple of clients over the years. Here's to counting on at least five calls from your efforts!

Oct 24, 2019 10:58 AM
Carla Freund

Same here Mimi. My family doesn't get it. We must have a trusting demeanor. 

Oct 27, 2019 07:51 AM
John Henry, Florida Architect

A very good attribute you have, Mimi Foster !  Being affable is better than a humbug!  Thank you and keep smiling!

Oct 25, 2019 08:52 AM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Hi John Henry wow.... what a great move by you..... get a piece of the action by blending into her marketing piece.... that's a great job of negotiating....agents should be taking a page from your book... if they can't do it on their own, tie in with someone who is beating the pavement.... great job....well worth paying a referral fee....

Oct 24, 2019 11:44 AM
John Henry, Florida Architect

Yeah, this kind of packaging I've seen in direct mail, but door to door is probably more effective!  Just a chance thing and I had no networking thoughts in mind.  Things just happen sometimes!  I am hoping to connect with her husband who is likely working with some local builders too.  Thanks, Barbara Todaro 

Oct 25, 2019 08:54 AM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

The outcome is always the same when we do nothing....

Oct 24, 2019 12:17 PM
John Henry, Florida Architect

Exactly.  Why not take a chance to see what might happen?  Thanks, Richie Alan Naggar 

Oct 25, 2019 08:54 AM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

Love this story John Henry !  You just never know what will pop up in a seemlingly fly by conversation.  My Dad was the master of masters of small talk and one hell of a business man. I am grateful I learned that from him. Albeit when we were kids we 'hated' that he'd go on and on....while we were waiting!!  Good luck on picking up some good referrals from your new idea and helper!

Oct 24, 2019 01:23 PM
John Henry, Florida Architect

My wife hates when I talk to the servers and engage people whom I know not.  But you just never know...  Your Dad truly had the right stuff to use wherever he was.  A great trait to develop!  Thanks, Anna Banana Kruchten - Phoenix Homes Sales 

Oct 25, 2019 09:04 AM
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

John, wishing you good luck, I am not a fan of people who can not leave the table and go outside of earshot to conduct business.... I get it there are times I have to take a call because..... now with that said I tell the person to please hold on I am leaving a spot so we can talk quietly out of earshot of others....but that is just me...Endre

Oct 24, 2019 04:41 PM
John Henry, Florida Architect

Yes, this was a bit obnoxious at first, but just the next table over there were some whiney kids and this was not on Rodeo Drive!  So, hey, I just thought about this kind of call that I get when I am out and about and how I react as well.  I will get up and get out of earshot though!  Thanks, Endre Barath, Jr. 

Oct 25, 2019 08:56 AM
Anonymous
Zippy Larson

I talk to strangers all the time.  On a winter walk at Baltimore's Inner Harbor I saw 3 young people: one had a professional camera, the sort that television crews use when they are out gathering news. So I said hello and asked what they were photographing. The reply of the reporter was: "Stand over there and say: "Thank you, Ray Lewis." it seemed harmless so I did as they asked.They used me in a tv tribute to Ray Lewis, the Baltimore Ravens football player. I received SAG wages: $500. less a few bucks for taxes. 
PS.  I don't watch football, don't understand or follow the game. I didn't even know who Ray Lewis was.
I still talk to strangers.

Oct 24, 2019 05:54 PM
#18
Kathy Streib
Cypress, TX
Home Stager/Redesign

HI John- I strike up conversations all of the time when I'm out and it's so much fun (usually) I think it's a wonderful idea to market to the Winter Park area...one of my favorites!!!! 

Oct 24, 2019 06:47 PM
John Henry, Florida Architect

As I mentioned in previous posts, I am not an outgoing person but sometimes you can't help yourself and go with instinct.  Some times it works!  Thanks, Kathy Streib 

Oct 25, 2019 08:57 AM
Tom Bailey
Margaret Rudd & Associates Inc. - Oak Island, NC

Great story John. I can't do that in NC. In NC we can only pay other agents

Oct 24, 2019 11:19 PM
Nick Vandekar, 610-203-4543
Realty ONE Group Advocates 484-237-2055 - Downingtown, PA
Selling the Main Line & Chester County

Always good to engage with strangers, and see what opportunities open up for both of you. It can be that you can help them as well, as you did offering a commission. Good luck and hope the calls come in.

Oct 25, 2019 12:43 AM
John Henry, Florida Architect

Hi Nick, this was a rare moment and I am waiting to see how things will turn out.  In Europe it is normal to get in on other people's conversations, especially political ones!  Thank you, Nick Vandekar, 610-203-4543 

Oct 25, 2019 08:58 AM
James Dray
Fathom Realty - Bentonville, AR

Morning John.

One just never knows what will happen, or when.  Congrats

Oct 25, 2019 01:05 AM
John Henry, Florida Architect

Hello James Dray    A great attitude and smile seems to work best!  Thanks!

Oct 25, 2019 08:59 AM
Kris Collis, Associate Broker
Smart Way America Realty - East Stroudsburg, PA
Professional Results you Expect 570-801-5525

John Henry 

A wonderful story, a win-win for both of you, best of success with your new partner.  As it works out, perhaps you can share with her some of Endre Barath, Jr. advice about professionally handling business calls while in public 

Oct 25, 2019 01:06 AM
John Henry, Florida Architect

Oh Kris, that will go a bit too far in this case.  We were outside with a screaming kid at the next table and this was not hoity-toity, so every scenario has its protocol.  Thank you, Kris Collis, Associate Broker 

Oct 25, 2019 09:00 AM
Mary Hutchison, SRES, ABR
Better Homes and Gardens Real Estate-Kansas City Homes - Kansas City, MO
Experienced Agent in Kansas City Metro area

So who is the photo at the top of your blog...thinking it's someone from The Clash....??  Anyway, great story!!  I hope it works out for both of you!!

Oct 25, 2019 09:06 AM
John Henry, Florida Architect

WOW, I love it!!! I like left field responses and you are the FIRST to ask about the photo!!  It is Camus.  Do you know why his photo is posted? Mary Hutchison, SRES, ABR 

Oct 25, 2019 09:12 AM
Georgie Hunter R(S) 58089
Hawai'i Life Real Estate Brokers - Haiku, HI
Maui Real Estate sales and lifestyle info

You just never know.  Sounds like an interesting conversation between the two of you.

Oct 25, 2019 10:37 AM
John Henry, Florida Architect

This happens very naturally, doesn't it? At a grocer, standing in line for something, etc.  Who knows to where things lead? Thx, Georgie Hunter R(S) 58089 

Oct 27, 2019 05:21 AM
Jill Sackler
Charles Rutenberg Realty Inc. 516-575-7500 - Long Beach, NY
LI South Shore Real Estate - Broker Associate

Quick thinking on your part. Great use of someone else's intention to go into your local area.

Oct 25, 2019 01:42 PM
John Henry, Florida Architect

Thanks, Jill Sackler   Sometimes you are just in the right place at the right time.

Oct 27, 2019 05:21 AM
Debra Leisek
Bay Realty,Inc Homer Alaska - Homer, AK

You never do know what random conversation with strangers can bring to the table!  Who was it who said he never met a stranger.... that was my mother She never met a stranger they all became friends

Congratulations on the promise of new business in Winter Park... Sounds delightful! 

Oct 26, 2019 12:55 AM
John Henry, Florida Architect

Mothers are great!  Best advice given!  Thanks for your comment, Debra Leisek 

Oct 27, 2019 05:22 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi John:

Great story! You just never know what might happen with a random conversation...it could build an interesting connection. Hope that business relationship works out! Keep us posted.

Jeff

Oct 26, 2019 03:10 PM
John Henry, Florida Architect

Hey Jeff, yes, hope this works out.  Random conversations, especially at golf courses, can lead to big things!! Too bad I don't play golf...

Oct 27, 2019 05:23 AM
Carla Freund
Keller Williams Preferred Realty - Raleigh, NC
NC Real Estate Transition & Relocation 919-602-848

Great story. I used to work for a Brokerage on Fairbanks Rd. in Winter Park. Our owner has two offices there including a KW Luxury Homes office. It is such a gorgeous area!

Oct 27, 2019 07:54 AM
John Henry, Florida Architect

I will have to look for KW!  I'm on Fairbanks at least once a day.  Thanks, Carla Freund 

Oct 27, 2019 03:12 PM