My two daughters opened savings accounts today at a state-chartered bank.  The new account manager took the time to walk them through the savings account process, how to enter info in the register, how to use deposit slips, etc.  It was a great experience, and probably one that the bigger national banks couldn't have provided.  While I get great service at the national bank I use for business accounts, I'm extremely impressed with the small-town feel of the local banks, and how attentive they are to business and personal needs.  They even know and remember my name.  Yes, it's probably (in part) because they have to stand out to survive...but that's exactly what I want in a bank...someone who stands out.  So my congratulations to Syringa Bank in Eagle, Idaho.  They did a great job helping my daughters understand banking better than before.