Some of the best ways to improve your agent web site is to take the concepts another web designer has used and modify them to fit your site. Here are some sites to gleam ideas from:

• www.MSNBC.com - News sites have to manage a ton of content and usually employ many people to design around their content. Review their sites for content navigation and layout.
• www.activerain.com - A|R is focused and simplistic. The designers know who their target is and how to help them reach their goal. As a result they are finding great success. Who is your target? What can you learn from A|R?
• www.yahoo.com - Yahoo is a great model in tool and content navigation. They know what their users use most and put it in front of them. Their colors work for many people and they are stars at branding.
• www.myspace.com - Agents and myspace probably don't go together well. However, there is a lot to be learned about connecting to a user. Myspace has connected better than most other social networks because they offer what is important and make it easy to find.
• www.youtube.com - YouTube is clean and simple and does one thing: cater to its users. It gives them what they want and they come back for more.

Are there other sites you have used for great ideas?