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It always amazes me

By
Real Estate Sales Representative with The Delpa Group

Recently I settled on a home in the Brandywine area of Delaware. My clients were a young intelligent couple with one child and along the way we became friends which happens quite often for me. It's been about a week since settlement and I gave them a call today just to see if everything was ok and if there was anything post settlement I could do for them. Now here is what amazes me!! They were so surprised that I called them to see how they were. Most people think that because we have already been paid and the deal was over that they would not hear from me again. Well that's not the way I like to do business. Yes I would like a referral or 2 but I sincerely called them to make sure they were ok. I have always done this and will continue to do this but many times people are just so shocked that I did not get paid and run!!!

Comments (5)

Michael Shankman
Award Realty - Las Vegas, NV
Selling Las Vegas 702-498-3383

good post..I always stay in touch with ny clients...they love it!!

Jun 11, 2008 10:18 AM
Katharine Carey
eXp Realty - Bellingham, WA

Wonderful way to conduct business. They are going to remember that when someone asks about a realtor.Have a great day.

Jun 11, 2008 10:29 AM
Robert Huntsinger
Empire Realty - Upland, CA
Empire Realty Upland, CA - Full Service at a Discount

Yup, it is amazing how good customer service surprises people.  I guess it is lacking in most transactions in their life.

Take care!

RJH

Jun 11, 2008 10:38 AM
P G
Charlottesville Solutions - Charlottesville, VA

I see that you are new to Active Rain and I just wanted to welcome you. I hope that you enjoy it as much as I do and that you find it a great resource.

Jun 12, 2008 03:06 AM
Keith Elliott Jr
KEIRE Realty Group - Manassas, VA
Principal Broker/Owner

Hello Christopher,

Welcome to Active Rain and congrats on your first post! The opportunities to learn and network are incredible here. Best of luck to ya!

-Keith

Jun 12, 2008 06:17 PM