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10 Seconds to a Great First Impression

By
Services for Real Estate Pros with Second Self Virtual Assistance

When buyers are ready to buy and sellers are ready to sell, they no longer use the Yellow Pages to find a Grab attention with a great looking websitereal estate professional. Instead, they head straight for their computer and begin their search.
 
When the prospective buyer or seller has found your site, are they going to stay there? Even more importantly, are they going to return?
 
You only have a few seconds to grab a prospect's attention.  Your homepage must have original and informative content, it must be user-friendly and it must have good graphic design.
 
Search Engines may not look at graphics, but people do.  If your website is poorly designed, the prospect will most likely leave your site within 10 seconds; but if the website is appealing, they are more likely to add your site to their "Favorites" and return again.
 
Your website must be eye-appealing and attention grabbing. Forget the neon colors. If the design is hard on the eyes, the prospect will click out faster than they clicked in. Most website visitors do not like pop-ups; especially when they request information. So, instead of getting information, you have annoyed the prospect (who closed the pop-up in the first 3 seconds). Avoid immediate voiceovers or music as most people consider this an annoyance as well.
 
Ten years ago, it was all about brochures and business cards to help you stood out from the rest. Today, it is your website that must stand out. Take a look at your competition's presentation. If it is eye-appealing, they are probably doing more internet generated business.
 
Designing a website, choosing graphics, color-schemes, etc., can be time consuming.  I would advise seeking expert advice and assistance. Of course, I think a Virtual Assistant is a perfect choice for this job. Hosting companies will help and advise; but you may end up with a very "canned" look, which is not memorable at all. Whereas a Virtual Assistant will help you design a site that looks great and reflects your personal style. A Virtual Assistant is usually more economical than a website designer as well.
 

Brian Schulman
Coldwell Banker Residential Brokerage, Lancaster PA - Lancaster, PA
Lancaster County PA RealEstate Expert 717-951-5552

Pamela, I don't know why so many of even our own members put on loud music when you enter their sites.  I spend the first part of my visit trying to locate and turn off the intruding music.  If I can't find it, I usually leave without reading further.

Jun 16, 2008 08:31 AM
Ellie McIntire
Ellicott City Clarksville Howard County Maryland Real Estate - Ellicott City, MD
Luxury service in Central Maryland

So do you have some GREAT websites that believe stand out from the rest to prove your point ? I would be VERY interested to see an actual example. Thanks

Jun 19, 2008 01:09 PM
Barb Corsa
SendOutCards - Green, OH
Helping you keep in touch

Personally, I don't stay on a website with a lot of music. If it's soft, calm music, that's ok for a little while, but give me the option to turn it off if it starts to annoy me, or I'll be gone - off searching more of the multitude of sites out there on the web. Another thing that really gets me is the all black backgrounds with the glaring green or red font colors, or the white backgrounds with yellow colored fonts that you have to strain to read. Make it soothing to the eye, so the content stands out.

I really don't mind a pop-under that asks how I found the site, as long as it's when I'm leaving. Oh, while I'm listing my website pet peeves here, don't get me on a site with those silly trailing cursors or that box that keeps following me down the page - click, I'm out.

Jun 21, 2008 05:09 PM
Sandy Nelson
Riley Jackson Real Estate Inc. - Olympia, WA
your Olympia area Realtor

I click out of websites that are slow to load, have music and are generally too busy.

Sandy

Jul 06, 2008 12:37 PM
Sabrina Kelley
ERA Herman Group Real Estate - Woodland Park, CO
Woodland Park Colorado Mountain Homes and Land

I have heard other good things about virtual assistant. Thanks again for the insight.

Jul 06, 2008 04:36 PM
Tina Furtado
Moving to Marana - Tierra Antigua Realty - Marana, AZ
Realtor Tucson, AZ

I like sites with frequently updating info like area market stats, interest rates, news blogs, and up to date listings. Don't bog me down with cutsy graphics, music, or video streams. I would also be interested in seeing some sites that work well in your view. Thanks!

Jul 07, 2008 01:25 AM
Sandi Bishop
Prudential Nichols Real Estate - Daphne, AL

This is a great article. Very helpful.

Jul 07, 2008 10:10 AM
Michael Fowler
Fowler Realty Quad Cities - Davenport, IA
Broker, Owner Fowler Realty

Interesting information.  Thank you for that.

Mike

Jul 12, 2008 09:11 AM