I thought I would share the following - it is as appropriate for Stagers as it is for the real estate agents it was written for.  My admin, Cathy found it while cleaning my office - it is from Floyd Wickman's intensive course on sales for real estate agents.  
I thought it was appropriate for Stagers - because we are in the same business.

What is a professional stager?  A person who earns more money than the average stager.

What is the characteristic of a professional stager?  
A.  You need desire - a hunger - to be the best in your field and you are out to prove it to the world, family and yourself.  This desire/hunger keeps you cheerful when you are with your clients, co-workers & family!

B.  This desire is evidenced in all the details:
1.  your paperwork is in order and organized!
2.  You ask questions because it's not about you.
3.  You return phone calls and emails - promptly!
4.  You keep promises - if you are supposed to be there at 10:00 - get there at 9:45!

C.  You are goal oriented!
How many houses will you stage each month?
What income do you want to make? 
Is there an award or trophy you are working towards?

D.  You know why you are working!
Do you want a better lifestyle/money? 
Do you want to be the best - what is your definition of being the best?

E.  Great professionals work daily - because it is a joy - not a job!

F.  Your service is excellent!
The more service you provide the greater your pay!

The steps to Staging professionalism are:

1.  A positive attitude - always!
2.  A certain look - Do you have it?  Do you stage in jeans and sandals and look like you are going to the beach?  Or do you wear your name tag and look like you are going to work?
3.  Do you have an image of success:  the vehicle, your briefcase, desk, office?
4.  Organization - on time, answers ready, handle the details, follow-up diligently.
5.  You talk like a pro - you avoid shop talk and ask questions - politely.
6.  You stay in tune - you devote a regular part of the week to learning new developments and sharpening your skills.
7.  You respect fellow stagers and professionals - everyone has the same problems - everyone wins when the team is strong.
8.  You remember your family and friends - always!
9.  You are out and about networking - the more people you meet, the more you can serve.
and the best...
10.  You keep your integrity in tact.

Thank you to Floyd Wickman!

 

Margaret Innis
Owner & Principal of Decorate To Sell, LLC
Why be "For Sale" when you can be "Sold!"™
Visit our website www.DecToSell.com

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Post is included in group: Stage It Forward...
Post is included in group: Stagers Open Forum
Post is included in group: Home Staging
Post is included in group: Floyd Wickman
Post is included in group: Massachusetts

9 Comments on Portrait of a Professional Stager...do you have what it takes?

JUN
16
2008
486,358 Points 1 Featured Post Outside Blog Hit Router

I could never do what you do. What you do is art.

Tom Braatz

3:21pm • #1
2 Featured Posts

Margaret Ann,  Great guidelines to strive for !! Thanks to you, your assistant and Floyd Wickman ! God bless,

4:03pm • #2
JUN
22
2008
Outside Blog

Hi Tom!  Thank you for your comment!  What you do is also an art - art of the deal! Margaret

8:27pm • #3
Outside Blog

Hi Cheryl - I am blessed to work with Cathy!  And, Floyd Wickman was quite an education - we were required to wear horrible orange t-shirts for class - but there was a method to the madness! Thank you so much for stopping by!  

8:30pm • #4
137,192 Points 2 Featured Posts Outside Blog Hit Router

YEAH the old SWEATHOGS classes.  Oh my gosh, the orange tee shirts...my oh my.  Remember it well.  Thanks for the reminder.

8:43pm • #5
JUN
23
2008
2 Featured Posts

Margaret Ann - I was worried - #1 seems to get the best of me some weeks days, but I persevered and read further...there's still hope! ;)

Thanks for the list and reminders.

Jackie

11:54pm • #6
JUN
29
2008
4 Featured Posts

Hi Margaret,

You revealed the requirements and rewards of having a spirit of excellence!

5:36pm • #7
JUL
19
2008
Outside Blog

Hi Dan!  You are so kind to stop by!  You are an encouraging communicator!  All the best!  Margaret

7:35am • #8
Outside Blog

Margaret, excellent reminder of what it takes to be a professional home stager.  So many aspects of the business to consider in order to be successful.  I agree, great customer service is a must!

9:19am • #9

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Margaret Innis - We Stage New England

Andover, MA

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Decorate To Sell, LLC

Address: We are always just a phone call away, P.O. Box 1302, Andover, MA, 01810

Office Phone: (888) 656-7376

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