pngOver the past few weeks I have been noticing an up-tick in flat-fee listings on our local MLS. An argument could always be made during a boom that a one-armed blind monkey with a sign in the ground could sell a house. So going FSBO (for sale by owner) in that type of market has some merit provided the seller has a full understanding of the responsibilities, liabilities and TIME involved. However, I have always wondered how well such systems really work for sellers in a challenging market. After all, it’s very tempting for a seller to want to pocket that commission money rather than hand over a fat check to a brokerage.

Being a person who likes numbers – I decided to take a look at one of the more popular flat fee brokerages and compare it to one of the typical full-service brokerages in the area and compare their relative performance by several criteria.


1. Average Selling Price.
2. DOM (Days on Market.)
3. % of listings that expire.
4. % of listings that are in contract/pending/sold.



Granted, I didn’t have the time to compare all flat fee services to all full-service brokerages, but I think this opens a window into the process even though it is far from complete. These figures apply to listings for both brokerages that were in effect over the same six month period.


Average Selling Price:

The average full-service listing sold for 7% more or about $30,000 more than the average flat fee listing. In this case I was being generous to the flat fee side because they were primarily selling single family homes whereas the full-service brokerage had more than a few cooperatives listed which sell for significantly less money.

Some might think this is a wash with respect to commission costs, but it isn’t. The flat-fee seller put money up-front – from about $200 to just under $1000 in some cases – to list the property in the MLS. In addition, when you list in the MLS, you are marketing to real estate agents and must offer a commission to the selling side or there is probably little point in an MLS listing. So, the seller has had to pay the listing fee up front, any marketing costs apart from the MLS listing they choose to do and offer a partial commission. These costs add up quickly and create risk. The seller takes on the cost of marketing the home and risks failure. If the home doesn’t sell, that money is lost and they have the added cost of full commissions should they need to go that route.

Days on Market:

For single family homes the average DOM were 56 days more than the full service counterpart. That’s mortgage and carrying charges such as electricity/heat for an extra two months on the market. If the seller is occupying the home they are selling and the clock is not ticking on an escrow, this is fine. Each situation is unique.

Percent of Listings that Expire:

19% of the flat-fee listings expired while 23% of the full-service listings expired. Of that group, about half of the full service listings re-listed with the same brokerage while only 7% o the flat-fee listings re-listed.

Percent of Listings that are in Contract or Sold:

Those figures were perhaps the most striking: 19% of the flat fee and 54% of the full service listings were under contract/sold in that six month window.

These numbers are interesting and seem to put to rest the notion that real estate agents don’t really “do anything except stick a sign in the ground.” Obviously, in this example and in this market, the full-service brokerage was able to best the flat –fee service in almost all the criteria – including leaving the seller with more money in his/her pocket. This begs the question as to why.

Selling a home isn’t rocket science. Well, neither is changing your own oil or fixing your own car. You might even install your own new kitchen and bath. But is doing so WISE? Don’t get me wrong. Flat-fee listings may work for a certain segment of the population. For those who know the housing market well, understand marketing and local pricing and can price their own homes objectively and with no emotion, a flat-fee service offers tremendous value. Sellers also have to recognize that selling their own home is very time-consuming and they also need to know how to qualify buyers and assess which ones are the real deal and which are time consuming tire kickers. Sellers who go this route deserve a lot of credit, but they need to know what they are getting into and be honest with themselves. Do they really have the time and patience to sell by themselves? Do they know enough about the market to really have this effort work for their bottom line?

 
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15 Comments on Flat-Fee Listings: How Well Do They Stack Up Against Full Service? One Example...

JUN
17
2008
384,030 Points 14 Featured Posts Localism Sponsor Outside Blog

Good morning Ruthmarie,

Very well thought out post and a view from both sides.  Good statistics and commentary.

Don R.

6:03am • #1
2 Featured Posts Localism Sponsor

Hi Ruthmarie ... Good statistics to use when you need them!  One factor that has affected the performance of flat-fee companies is the commission offered to a buyer's agent.  If it's 1%, as many are, it's just not going to fly.  A flat-fee company failed in my area for this very reason.  Anyway, thanks for a great post!

10:26am • #2
165,264 Points 10 Featured Posts Localism Sponsor Outside Blog

Hi Marie, I looked up a few of the listings and the coops seemed to be fairly "normal." I couldn't look up every single listing of course, that would have turned this post into a 24 hour endeavor. So I could have only gotten the ones with "good coops."  Deals can fall apart for many reasons these days.

1. poor pricing

2.poor negotiating skills - if a homeowner is up against an agent - well - not so easy.

3. Not qualifying buyers and pulling the home off the market for a red herring.

4. Not knowing the difference between tire kickers and a real buyer - causing too much optimism and leading the seller down the wrong road too many times.

and soooooo much more..It was interesting to see raw numbers - even if somewhat crude.

1:26pm • #3
JUN
18
2008
141,698 Points 14 Featured Posts Localism Sponsor Outside Blog

FINALLY, a post addressing flat fee vs. "full service" that offers up some facts for the consumer- great post, Ruthmarie. Taking the emotion and criticism (from both sides) and offering these facts to all of us is very helpful.

8:44am • #4
165,264 Points 10 Featured Posts Localism Sponsor Outside Blog

Thanks Laure - I've been seeing more and more people go this route and so I decided to just take snapshot look at it myself. Took a few hours, but it was very worthwhile.

10:56am • #5
126,308 Points 5 Featured Posts Localism Sponsor Outside Blog

Ruthmarie -- Loved the "Van Gogh"!  Where on earth did you get that??

I recognized it right away..

Church at Auvers, 1890  

The "Church at Auvers" from 1890, one of Van Gogh's last paintings.

See the resemblance?

10:30pm • #6
165,264 Points 10 Featured Posts Localism Sponsor Outside Blog

I have iClipart subscription....you can download photos and pics for a very resaonable price for a year. That's one is from there.

http://www.iclipart.com/index2.php


Sorry Eric, I think that address takes you to my subscription...

http://www.iclipart.com/

10:36pm • #7
JUN
19
2008

Ruthmarie:  I really miss those full-service gas stations, don't you.  Great post!

11:33am • #8
165,264 Points 10 Featured Posts Localism Sponsor Outside Blog

Hi Jan,

Very funny, It's interesting.  There aren't any full service gas stations left around here (at least that I know about.) BUT - cross the border to NJ and its ALL full service - and ironically, significantly cheaper. A difference in State Laws makes the difference.  I'm near the NJ border, but not near enough to make getting gasoline there worthwhile.  I have to say its like stepping into another world.

 

1:31pm • #9
JUN
20
2008
194,888 Points 1 Featured Post Outside Blog

Ruthmarie, I read about this post on one of your other posts.  I can't believe I missed it.  This is great info.  We do have some flat fee companies going at it here now...but they're very careful about what they offer having seen FOXTON's go down the tubes.  Though FOXTON's didn't call themsevles flat fee, all they did was put the property in the MLS.  Thanks for info I can use!!

1:07pm • #10
JUN
26
2008
3 Featured Posts

I've always wanted to do that research.  I'm glad someone did!  Now what's with the MEEZ on the side?  It was quite challenging to read your post with that doggie doing whatever he is doing!

9:44pm • #11
JUN
27
2008
165,264 Points 10 Featured Posts Localism Sponsor Outside Blog

Hi Laura - Foxton's also "claimed" to be full-service for listings - but appeared to be everything but.  They offered terrible co-ops to buyer's agents, knew nothing about pricing or the location of the property and were generally a disaster for anyone dumb enough to list with them.

Hi Cathleen - The meez is about my niche market....pet-friendly real estate.  I don't know whether  how this works location to location. It's not that hard to do, but you do need  a flat-fee brokerage that has enough  closings for the numbers to be  valid.  You can't have just two or three closings for this to be at all reliable.  I would prefer at least 10 - you might get away with 6-7.  I had 15 from that one brokerage.  You also have to compare it to a brokerage which covers a similar territory.  That can be hard because  flat-fee brokerages traditionally cover a wider geography.

 

1:38am • #12
JUL
08
2008
JUL
09
2008
165,264 Points 10 Featured Posts Localism Sponsor Outside Blog

Thanks Michael...I don't know if this varies from location to location.  I worked hard to make it an apples to apples comparison.

 

1:22am • #14
AUG
05
2008

I like the way you approached this. However, can you explain maybe what the differences are between flat fee marketing of a home and full service marketing? It's ok to run the stats like you do, they are clear, but what makes the difference? Are you saying that flat fee service just doesn't do the same kind of marketing? And if so, where are the differences in marketing? It would be interesting to see what one does over the other, perhaps (but that might be too market specific) even with the costs specified.

Hans Rosielle, GRI

http://www.propertymill.com

5:04pm • #15

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Ruthmarie Hicks

White Plains, NY

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Keller Williams Realty

Address: 120 Bloomingdale Rd. Suite 101, White Plains, NY, 10605

Office Phone: (914) 374-5529

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