User73626_1_t Kristina, KFM Staging & Design - A Minnesota Home Staging Company
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A handshake can say a lot about a person.  In a customer-service based profession, it is imperative that we develop a proper handshake that says, "I am an expert in my field of work, and I am here to serve you."

What does your handshake say about your?

The "Hey-Yo" -  This handshake consists a combination of palm slapping, knuckle bumping, and finger pointing.  These shakes usually are accompanied by a variety of vocal sound effects and facial contortions.  Keep the "Hey-Yo" handshake limited to family, friends, and other people in your personal inner-circle.

The "Extend-o-Arm" -  This handshake says, "It is nice to see you... from a distance."  With a locked elbow and a stiff shoulder, this forced greeting will leave your target feeling cold.  Yes, business handshakes must remain professional, yet it should contain overtones of warmth and sincerity.

The "Double Hander" - Whether it is grasping your greetee's hand, elbow, or shoulder, this handshake should be reserved for the business relationship in which a positive history has already been established.  Using this style for initial business introductions is a gesture of desperation.  When done correctly, the double hander can reinforce a caring position.

The "Incredible Hulk" - A firm handshake shows confidence; however, a grasp that is too tight may leave your victim in pain.  Gentlemen, please remember that women's hands are more delicate than men's hands - use a firm yet gentle approach.  Ladies, please do not try to prove your status with this knuckle-crunching greeting.

The "Wimpy/Creepy" - On the opposite spectrum of the "Incredible Hulk" is the light, finger shake that involves no palm-on-palm contact.  Considered a feminine greeting, this handshake may lack elements of confidence or respect in the business world.  It would be best to save this approach for a social setting.

Other handshake considerations:

  • Offering your hand with the palm up shows openness and respect (use when greeting your boss or other "higher-ups").
  • Greeting someone with your palm down shows dominance and confidence. (Use when greeting customers or in situations where you are the "expert.")
  • Use direct eye contact when the handshake is in operation.  Darting your eyes to the next target when your handshake is engaged with someone else shows a lack of sincerity (known as the "Political Handshake").
  • A handshake should only last as long as the verbal greeting.  Continuing the shake into the conversation shows desperation, ("I am not going to let go until you say, 'Yes!'").  It may also be confused with a gesture of something more than just business.

If your outward appearance is someone's first impression of you, then your handshake will be their second impression of you.  A well-balanced greeting will reinforce professionalism and integrity.

KFM Staging & Design is a Minnesota home staging company. For free home staging tips or to schedule an appointment for your home, visit our website at www.kfmstaging.com.

 
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24 Comments on The Art of "The Handshake"

And there is also the fact of ifa person offers a handshake or not. This can tell you about their personality.

06/19/2008 10:08 AM by Charles McDonald / Your Trusted Broker for Charlottesville Real Estate (RE/MAX Assured Property)


Kristina, good post. I hate the "Incredible Hulk" handshake personally.

06/19/2008 10:12 AM by * Rate A Home (Rate A Home)


Really informative post Kristina.  I think a good handshake is very important and like Charles said above, it does tell you a lot about a person's personality.  I think the handshake that bothers me the most is the sweaty palm handshake :-( 

06/19/2008 10:17 AM by Charlene Storozuk - Burlington Ontario Home Stager (Dezigner Digz)


Nice tips Kristina.  Oddly enough, I find that I am usually the one to extend my hand for a handshake when I meet people for my business, even when it's a man.  I have heard though that some people don't like to shake hands anymore for fear of germs.

06/19/2008 10:59 AM by Kathy Passarette, L.I. Staging/Decorating (Creative Home Expressions)


Kristina- My pet peeve is when my honey and I are meeting another man, and the men shake hands and all I get is a smile. That always makes me put my hand out assertively, like I'm saying "don't you dare treat me like the little woman!"

I'm afraid I have a tendency to do the "extend-o-arm", but I am working on it. My least favorite is the Wimpy/Creepy!

06/19/2008 11:04 AM by Elaine Manes IRIS~Colorado Stager ~ A Wonderful Space, LLC (A Wonderful Space, LLC)


Kristina, I love a firm hand shake that shows confidence but NOT bone crushing..  Elaine, how funny... Nice post - God bless,

06/19/2008 12:02 PM by Cheryl Gilliam Home Staging-Hickory NC (Just Heavenly Decor & Design)


I'm an incredible Hulk kind of Girl!  Learned that from my daddy- can't stand a wimpy shake from a man or a woman!

06/19/2008 12:12 PM by Marci Toliver, Anderson, SC/ Spartanburg/Greenville SC/ Home Staging (First Impressions)


Charles:  I always feel a bit awkward when the handshake is missing... it seems to break the ice.

Duane:  My most painful hand crushing experience came from a petite lady - I never saw it coming!

Charlene:  I will need to add the "Sweaty Palm" handshake to a follow up blog.

Kathy:  I have never been refused a shake for the "germ reason."  There is always the Howie Mandel fist bump to fall back on.

Elaine:  I am surprised that any one would pass up the opportunity to shake your hand!

Cheryl:  Yes, a good balanced handshake is very satisfying.

Marci:  Thank you for the warning, should we ever meet in person!

A good question to pose is the "Goodbye" handshake.  Yea or Nay?  A nice goodbye or too much of a good thing?

06/19/2008 12:56 PM by Kristina, KFM Staging & Design - A Minnesota Home Staging Company (KFM Staging & Design)


I am like Marci-can't stand a Wimpy handshake.  On the other "hand", because of recent arthritis symptoms in my right hand, I wince at the Hulk handshake- so we need to keep that in mind when shaking hands with the "over 50" baby-boomers!

06/19/2008 03:59 PM by Kathy Riggle Houston Home Staging-STAGING SMART NSOLD (STAGING SMART N SOLD)


Elaine:  Let's keep them happy coming and going!

Kathy:  Great reminder that we need to adjust our handshake to accomodate the situation!

Thanks for stopping by!

06/19/2008 08:53 PM by Kristina, KFM Staging & Design - A Minnesota Home Staging Company (KFM Staging & Design)


Handshakes do say a lot about the extender and the receiver.  Wimpy hand shakes do affect my first impression of a person, so I always taught my students (7 & 8 year olds)  and my grandchildren how to give a proper handshake.  A man or woman with a wimpy, limpy, clammy handshakes ..yuck.  AND with arthritis, you can't tell by looking if a person is affected with this painful condition so just make it firm but NOT crushing....please. 

I also don't like the double hander most of the time.  I figure that if I know a person that well a hug is more comfortable than this hand shake.  Just a personal aside. 

Thanks Kristina. 

06/19/2008 10:44 PM by Ginger Foust - Home Stager - Oakhurst CA Foust- Dream Interior Redesign & Staging (Dream Interior Redesign & Staging Oakhurst CA)


Good stuff... I think a good handshake is crucial, and needed more than ever in our business environment these days!

06/19/2008 11:14 PM by Seattle, Renton, Maple Valley, REALTOR ~ Design Professional ~ Julianna Hind (Keller Williams Realty - Southeast Sound)


I don't like the wimpy, wet noodle from a womans or mans handshake.  Creeps me out!

06/19/2008 11:48 PM by Cindy Bryant~Houston's Home Staging & Home Stagers By Redesign Etc.~RESA~ASHSR (Redesign Etc., Inc.-Texas)


Now I will have to practice hand shaking - I always get lost in the Hey-Yo version.

06/20/2008 12:00 AM by Kathleen Lordbock- HSE,RESA,SEA,SD ~soon to be Realtor/Staging Specialist~ (Re$ale Design & Home Staging)


It's the nuances of communication that make the rapport and the sale.  Thanks for the reminder about the importance of the handshake in our dealings with prospective clients and others.

06/20/2008 02:35 AM by Terrylynn Fisher Realtor-Live Green, Live Smart Trainer (Diablo Realty-Buy Stage Sell www.StagersLIST.com)


Funny you should post this.  Just yesterday I asked my husband to rate my handshake.  Thank goodness he told me it was just fine.  Earlier in the week I shook hands with a "wimpy/creepy" and a "double hander".  I also met a "left hander" - someone who reaches out their left hand instead of offering their right and offers a squeeze, not a shake.  It always feels so awkward.  Fun post!

06/20/2008 07:42 AM by Lisa Ryan (Smart Move Design Home Staging and Redesign)


I always offer an appropriately firm hand shake when first meeting clients and always extend it prior to leaving coupled with Goodbye...thank you for the opportunity...it was a pleasure to meet you...etc. 

GREAT POST!!!!

06/20/2008 10:21 AM by Abby Reilly; NW Atlanta Home Stager (ALR Home Staging and Showcasing, LLC)


I have always felt like I make a cup hand when I shake, where your palm is curved causing your palm to not make contact with your fellow shaker.  So I made my husband and daughter practice with me for like 2 weeks until it felt right and natural.  I hate the limp shake and always try to be firm and have a flat palm!

Fun post!

06/20/2008 11:51 AM by Elle Larsen, Sold On Sight Staging, Littleton, CO (Sold On Sight Staging)


I always offer a firm hand shake with eye contact and a smile!

I hate it when someone tries to shake my finger tips only!  EWWWW.  Let's add "Finger Tip" Handshake to the list. :)

06/20/2008 04:46 PM by Janice Sutton - Temecula Murrieta Home Stager - Home Staging (1st Stage Property Transformations )


Ginger:  Personally, I reserve the double hander for church and friends.

Cindy:  I could not write the wimpy handshake with out adding the creepy nuance.  In the business world, I want to be respected, so please give me a respectable handshake.

Kathleen:  The Hey-Yo is the most fun - if it doesn't last for over a minute and involve footwork!

Terrylynn:  I have been studying non-verbal communication, and it has helped me to know if a connection has been made with a client.

Lisa:  This blog originated from me describing to my daughters how I greet clients, and it just bloomed from there.  The only research that was done was my experience on the job.  A lefty?  We will call that one, the "Bob Dole."

Abby:  It is good to know that the "Goodbye" shake isn't too much!

Elle:  Practice makes perfect!  I have never experienced the "Cup" shake.  I can imagin that it may make a popping noise when contact is made.

Janice:  I would categorize the "Finger" shake under the "Wimpy/Creepy" category simply because of your response of "EWWWW!"

Maybe I have found a calling in analyzing handshakes.  I could go on tour as a public service speaker.

Thanks for commenting!  It has been great to read about other experiences!

 

06/20/2008 08:31 PM by Kristina, KFM Staging & Design - A Minnesota Home Staging Company (KFM Staging & Design)


I think we in the sales profession should learn this well. It does send a good/ bad message. I am also featuring this in the Best Business Practices group as well. Thanks for the reminder.

06/21/2008 12:59 PM by Loreena Yeo - Realtor(R)/Broker proudly serving Frisco TX Real Estate (3:16 team REALTY)


There is a certain amount of etiquette that has to be acknowledged among our colleagues and business contacts. Propriety is sometimes missing too often in the world of business. It goes a long way to developing the relationship and if it starts off on the wrong foot, because of a poorly executed hand shake, it is hard to change the perception that was created. One other thing, I was always tought the a gentleman should wait for the female to extend her hand first.....that seem old fashioned, but....well....what can I say, I am a southerner. Thanks Kristina

 

06/21/2008 01:42 PM by Bo Hussung/ National Title Agent (Cogent Closing Associates)


Loreena:  Thanks for the feature!

Bo:  Very well said!  I appreciate the southern gentleman aspect - a characteristic that I personally adore!

06/21/2008 07:38 PM by Kristina, KFM Staging & Design - A Minnesota Home Staging Company (KFM Staging & Design)


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