I have spoken to hundreds of agents over the years and many have been disatisfied with their website provider.

 

Bones of contention include:

  • Not enough website traffic.
  • Not enough design options.
  • Listing feed is limited or nonexistent.
  • Prices increase drastically year after year.
  • Long term contracts.
  • Lack of responsiveness by website service provider.
  • Search functionality for consumers is of poor quality.
  • Not closing enough business from the website.

 

Some real estate agents I have spoken to have been personally upset over the situation.  Some real estate agents have vowed never to trust another vendor again or to not get involved in online advertising.

 

There is a huge window of opportunity left for those embracing the internet.  For every real estate agent who has a website, there are many more who have websites that are not effective. The information is outdated, the searches are "immature" for web 2.0 offerings, and community information and local happenings look like they have been ripped out of a Chamber of Commerce book from 1998.

 

I was surprised to see last week in studying various top producing real estate agent websites that the same seems to be true. Some real estate agents have kept up with their websit by regularly feeding it orginal content.  Other real estate agents still only have a webpage on their real estate broker's website.  

 

There are even some real estate agents who had a domain name setup with a template and that was it.  There was no other information on these blogs and webpages- not even a photo or a name and phone number.

That just floored me.

 

When you build a business you need to you put a plan in place. Successful real estate agents know and practice this. They are successful because they treat their venture into real estate as a business.  It makes their clients and prospects see them as respectable business folk.

 

You need a plan when you market your business. A big portion of your marketing plan should include your internet marketing. There are businesses that have separate marketing plans just for their online marketing. For Real.

This is why they are highly effective online.

 

So back to the widespread disappointment real estate agents have with their websites. Here's the deal. You need to know what you want before you buy it. You can't have any expectations when you don't have any predefined goals before the purchase.

You need to have a plan.

 

Start by viewing this video, "Creating an Online presence" from SCORE (counselors for small business). This video will help you determine your goals for your website and what types of services a website provider can offer. It will also help you to determine a maintenance plan for your website.

Yes, I did use that dreaded word "maintenance".

 

A good website and online plan that draws results will require some maintenance on your part. There is no such thing as maintenance free online marketing. Eventually, though, the maintenance will become easier and might even lessen when you've got it working for you.

 

Once you have your plan and you have your questions prepared- ask for a referral. Ask successfully wired real estate agents (probably best to do this outside of your local real estate market) who they use and why. If their online goals match yours, and they are happy with their website provider- BINGO- you might just have a match.

 

Recap. The formula for Prevention of Buyers Remorse is: Get An Online Marketing Plan. Ask Questions. Demand Answers. Don't settle for products that can't meet your goals.

 

Easy button pushed. The End.

 

 

 
Post is included in group: The Art Of Marketing You
Post is included in group: Online Marketing Help Center
Post is included in group: Social Media Marketing
Post is included in group: Art of Professional Salesmanship
Post is included in group: ABC's of Real Estate Marketing

18 Comments on Push the easy button to prevent buyer's remorse

JUN
21
2008
447,614 Points 21 Featured Posts Localism Sponsor Outside Blog

Rebecca, You give some great advice!!  I have been working as my own webmaster for a number of years now.  I remember my husband asking me when I was going to be done with it.  My response is that it is "an ongoing work in progress".  I try to keep 6 different areas at the top of the search engines and it is hard work.  I must say Active Rain has really given my site quite the boost though. 

9:59pm • #1
2 Featured Posts

I am in the midsts of trying to decide on a website provider..thank you for the great info..I am going to delve deeper...

10:47pm • #2
JUN
22
2008
152,049 Points 29 Featured Posts Localism Sponsor Outside Blog

Marchel- Thank you.  I can tell that you work you online presence.  You are also steady with your blog postings, so you must have made a commitment to work this side of your business.  BTW- I really liked your post on Real estate showings.  The simple conveniences make all the difference.

Tara-  Tara.  I am always reading and trying to improve my business skills.  When I came across this video, I watched it three times.  It is truly a great resource if you are in the market for a website, or want to improve upon the deadened results  of your current website.

9:39am • #3
255,144 Points 34 Featured Posts Localism Sponsor Outside Blog

Rebecca, the on-line presence is priceless. It's worth the risk. You give good advice. Thanks for all your efforts, pretty lady! Later in the rain~Deb

11:07pm • #4
JUN
23
2008
152,049 Points 29 Featured Posts Localism Sponsor Outside Blog

Deb- Thank you and I agree.  What fun you seem to be having with the video effort and Makeover to Takeover.

8:06am • #5
1 Featured Post Localism Sponsor Outside Blog Hit Router

Sage advice.  Yes, website marketing is never ending and always evolving.  Rebecca, I'm from Arizona.  I was just curious why you have a welcome mat for us Arizonans when you surely have many other visitors.  Have a great week!

9:09am • #6
152,049 Points 29 Featured Posts Localism Sponsor Outside Blog
Hi Kathy, Thank you for coming by. When any visitor comes to this blog, the welcome mat will display the state from which you are coming. How cool is that- (I didn't create it:-)
10:21am • #7
1 Featured Post

Great advice. It still shocks me as well that so many agents use standard templates, no customization, no reason for anyone to ever call them. We all hear the statistic that 80% of buyers start their search on the internet, and it just seems like you're digging your head in the sand if you try to avoid the web. Thanks!

10:33am • #8
152,049 Points 29 Featured Posts Localism Sponsor Outside Blog

Rich- I think people just get so caught up in "doing what always worked" that they do their business a great disservice.  Change is inevitable, consumers demand it.  Businesses need to adapt and evolve to thrive and grow.  The internet is a crucial part of evolving your business.

11:30am • #9

I am in the same group of professionals who don't like their website.  Because I paid for a 2 yr contract, I feel stuck here.  It doesn't have the look I want so I know it doesn't do anything else to my advantage.

9:01pm • #11
152,049 Points 29 Featured Posts Localism Sponsor Outside Blog

Kathy,

Marchel Peterson had it on her blog and I asked her about it and she was kind enough to share.  It is from Karen George originally.  She posted about it on A/R

Latonia,

I think you can find some workarounds and get some good results.  I emailed you after looking at your website.  I am not a webmaster, but I seem to always be able to find good resources.  It is about surrounding yourself with good resources and people sometimes, isn't it?:-)

9:43pm • #12
JUN
25
2008

Great post Rebecca. I can't complain too much about my website because for now it's free. But I do plan to upgrade and make it better. Thanks for the advice.

4:02pm • #13
152,049 Points 29 Featured Posts Localism Sponsor Outside Blog

Eugene.

keep working it.  I hope you are getting business from your website, because free is no good if you aren't.  I seriously recommend viewing the video when you review your marketing plan.

4:06pm • #14
JUL
01
2008
6 Featured Posts

What a great post!  The issue of "Listing feed is limited or nonexistent" is one that continues to amaze me.  It is so easy to setup a listing feed and having one can make a huge difference in so many ways.  It amazes me that some of the most popular website platforms still do not offer this.

The other complaint we often hear is that the interface is too complicated or has too much to it.  Many web platforms overload the member with features that they will never use.  Maybe the list of 50+ features makes it seem like the product is top notch but most of it is just fluff and confusing.  Many people tend to get overwhelmed and can't determine what features they should use.  The most important features end up getting lost in the feature cloud and not utilized.

8:46pm • #15
6 Featured Posts

I just read your follow up and I can resist but to re-quote you.  "I hope you are getting business from your website, because free is no good if you aren't"

Perfectly stated and a common mistake many make when jumping for free.  If what you have for free is working that is wonderful and you should keep using it.  If it is not working, bringing in leads or sales then free is really costing you money on the time you are spending.

8:54pm • #16
JUL
02
2008
152,049 Points 29 Featured Posts Localism Sponsor Outside Blog

Misty- Thank you for your involvement in this discussion.  I have a friend who is top notch in sales and customer service.  Her mantra has always been, "There is no value in free".  I think there can be a value in free, BUT free is a misnomer.  If there is a value to the product, than price shouldn't be as big of a factor.  Most of the things I purchase, that impact my business and life experiences, are based on the quality.  The price often becomes secondary.  For the most important things, like a business website, you need to invest the money in a good solution.  but first you have to know what it is you are trying to do with that website.  It's all about your goals and how that website is going to help resolve those goals. 

10:40am • #17
DEC
12
2008

Rebecca - Here is the KEY "first you have to know what it is you are trying to do with that website.  It's all about your goals and how that website is going to help resolve those goals."                                                                  THEN, it's about finding a provider that can actually accomplish this (Not as Easy as you think)                                                                      Tech ??, Most agents don't have the answers for the tech questions that the Web Guru Asks, or forget to ask. 

Dena Heck, Legacy Real Estate
4:38pm • #18

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Rebecca Levinson, Real Estate Marketing Consultant

Lake Geneva, WI

More about me…

Real Skillz-Clear Marketing for Your Real Estate Vision

Address: Lake Geneva, WI, 53147

Office Phone: (262) 203-5231

Email Me

Real estate marketing blog chock full of real estate marketing tips, strategy, advice and inspiration to enhance your real estate marketing skills.

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