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OK. I admit it!  I have an older computer.  Can you believe it only has a 30GB hard drive -- in a day and age when 200+++ hard drives are the norm.  About 1 GB of RAM wehn 3GB is the minimum to run Vista and Office together?

So anyway, my local Association is getting ready to mutate, er, I mean migrate over to Sentriolock from Supra.  A lot of other Associations in the neighborhood have already done this but mine is waiting for the Supra contract to expire.

Long story short, I went and bought the new Sentrilock card and card reader so I could show property in the surrounding Associations that have already mutated, er, migrated. 

Well, I loaded the software onto my computer and attached the hardware and it won't work.  It seems like there is some arcane Windows glitch or something that won't read the hardward.  Weird.  To their credit, Sentrilock tech support tried to help -- even on a Sunday night.  But the only solution they could come up with is to call Microsoft to see why the SmartCard service under my Administrative Tools in my Control Panel is giving me the "Error 5: Access is denied" error and not starting my SmartCard service.

Of course we all know that Microsoft support:

a) costs a bundle
b) involves being on hold for an inordinate amount of time  
c) doesn't support hardware and
d) doesn't support suftware that doesn't have Microsoft written all over it.

So, it looks like I'm being pushed down the path toward a new computer.  Like it or not, if I want to stay in business after our local Association finally flips the switch from Supra to Sentrilock I'll be "Out of Business" unless I can get Geeks on Call  (not free either) or someone to help me out.  Or buy a new computer.

Arrrgh!!!

 
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7 Comments on And you thought the SafeMLS was a pain

Lucky you, you get to go get a new toy .. a big shiny high tech new toy.

06/22/2008 09:02 PM by Eric Reid Lawrenceville,GA (Renaissance Realty Group)


What are you talking about?  It's like reading a post in some exotice language, iike Sanskrit!  Yikes!  I need a teenage kid!

06/22/2008 09:05 PM by Patricia Kennedy (Evers & Company)


Eric -- I love new toys.  I'm not too fond of new toy expense!

Pat -- I'm guessing Sentrilock is a whole lot friendlier to newer computers and, hopefully, friendly with Macs since I know you're a Mac kinda woman!

06/22/2008 09:25 PM by Ken Montville -- the MD Suburbs of DC (RE/MAX Advantage Realty)


It is the tech age and we all need to have the business equipment or the business will go to those that have. You will love the new Lock box.

06/22/2008 09:28 PM by Terry Westbrook ~ Realtor(R) Grand Rapids Mi Ada/Cascade Real Estate (Five Star Real Estate, LLC Grand Rapids , MI)


Here on Cape Cod, we actually show the houses we list.  It helps make sure things like disclosures are correct and complete. 

06/22/2008 09:37 PM by Heath Coker, Broker Owner (Cape Group Real Estate & REindex.com)


Oh this is when I wish my kids were still around the area.  They always know what to do   But it does sound like you have the perfect excuse to upgrade to a new computer. 

06/23/2008 07:08 AM by Cindy Jones-Northern Virginia Real Estate & Military Relocation Services (RE/MAX Allegiance #1 RE/MAX Company in the World)


What's wrong with a 30 GB harddrive and 1 GB of RAM - that's cutting bleeding scabbed over edge!

 

06/23/2008 08:02 AM by Matthew Rosov, Certified Mortgage Planning Specialist (Envision Lending Group)


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Real Estate Agent: Ken Montville -- the MD Suburbs of DC (RE/MAX Advantage Realty)
Ken Montville -- the MD Suburbs of DC
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