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Trust, Confidence, Loyalty and So Much More...

By
Services for Real Estate Pros with RE/MAX Executive Realty - Happily Retired 104763

                                           

An agent’s mindset will dictate the magnitude and quality of that agent’s production. That’s a big thought, if you’re a real estate agent. An agent receives more buyer calls than listing calls, I think it’s safe to assume.  

Every buyer is a new listing sooner or later. No one owns a buyer, unless that buyer has a contractual agreement with the agent.  

How long do you follow up with a buyer?  I’ve witnessed agents who believe in a “one shot deal” and others who work that buyer “until they buy or die.”  

It takes patience and continual follow up to establish a working relationship that’s based on trust and confidence. Buyers do wander and that’s one purpose of having a written agreement.  

There are buyers who are very loyal and will not buy without their agent by their side, with or without an agreement. That requires full attention, at all times by the agent, especially in this lean listing market.  

A buyer’s agreement is a necessary tool in a buyer agent’s tool box, but that agent must know how to use that tool properly. That agreement is not a restraining tool to secure a collection of buyers.  

The purpose of every real estate agreement is to keep the parties honest.  

Just another important thought for the moment.....  

Posted by

 

 

Barbara Todaro, Great Grandmother to Caleb, Santino, Aiden and Gianni       

Todaro Team - Retired

508-918-9148

               

             Copyright © 2009 - 2021 Barbara Todaro

                               All Rights Reserved



 

Comments(19)

Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Barbara,

As usual you are right on point!  I like your point about trust and confidence, that is the essence of all relationships.  A

Mar 10, 2021 09:39 AM
Barbara Todaro

Trust and confidence are first and foremost with all real estate relationships.... when money is involved, the relationship MUST be a special one.... Ron and Alexandra Seigel (A)

Mar 10, 2021 10:39 AM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Hello Barbara and your wisdom that you share with us here in the rain are so true.  Thanks!

 

Mar 10, 2021 09:44 AM
Barbara Todaro

Will Hamm thanks for reading and sharing your thoughts....they're always appreciated by me....

Mar 10, 2021 10:38 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Barbara, with the potential buyers from my website, I do continue to contact them until they opt out.   My past clients I would HOPE stay loyal, but there are times.....

Mar 10, 2021 09:51 AM
Barbara Todaro

past clients need to be contacted a couple of times a year to stay alive and well Joan Cox 

Mar 10, 2021 10:37 AM
Sheri Sperry - MCNE®
Coldwell Banker Realty - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

Hi Barbara Todaro - I have one client that I have been working with for 2 years.  There are 10 dogs that he needs to accommodate with at least a couple of acres of land.  The point I am making is that I will continue to work with good clients. Nothing is one and done with me. 

Mar 10, 2021 09:54 AM
Barbara Todaro

until they buy or die.... let's hope the former before the latter.... Sheri Sperry - MCNE® 

Mar 10, 2021 09:57 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hello Barbara - keep those thoughts flowing.   Thoughts become words and actions.  That leads to consistent behavior.  Eventually that leads to a goal.  Success?  Perhaps.  It's all part of the lesson plan.  And each of us, if we are fortunate, learn everyday.  

Mar 10, 2021 09:58 AM
Barbara Todaro

Michael Jacobs while my memory continues to cooperate, I'll filter through whatever thoughts surface!!! LOL

Mar 10, 2021 10:36 AM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Barbara I am not an Agent, BUT if I was I would not work with a Buyer unless we had a signed agreement.  I have seen Agent get burned many times because they did not have one.

Mar 10, 2021 11:27 AM
Barbara Todaro

George.... I fully agree.... especially with an extremely competitive atmosphere right now.... get that agreement signed and then make sure they have a preapproval from a mortgage broker you know and trust....

Mar 10, 2021 11:58 AM
Ed Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

If a buyer has no feeling of confidence in their agent no paper can hold them to anyone.  It's all in the agent to make their client feel comfortable and loyal.

Mar 10, 2021 05:54 PM
Barbara Todaro

that's another function the agent must perfect....

Mar 11, 2021 03:39 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good evening Barbara - keeping people honest is really a good way to describe the agreement.

Mar 10, 2021 08:24 PM
Barbara Todaro

that's how I see all agreements between parties.... no matter what the game is, a signed agreement keeps them honest....

Mar 11, 2021 03:39 AM
James Dray
Fathom Realty - Bentonville, AR

Morning Barbara.

I will show one home to a buyer without an agreement.  If they want to see another one, then we put pen to paper.  

Mar 11, 2021 12:25 AM
Barbara Todaro

that's a great plan.... you give them something and then you demand a signature to keep them honest in the future....

Mar 11, 2021 03:40 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Excellent reminder, Barbara. When I trained new agents I used to tell them that if they stayed in touch (the right ways) with their buyers, each buyer was worth 3 to 5 referrals down the line. Then those referrals that became clients were each worth 3 to 5 referrals down the line... and so and so on. I touch my client base (which I don't refer to as my past client base) at least 36 times a year in one way or another.

And because 85+% of my buyers are repeat clients or referred clients, I don't rush to put them under an agency contract. At the end of the day if the relationship isn't working they'll find a way to get out of the contract if they really want to... and who of us wants to hold anyone hostage?

Mar 11, 2021 03:56 AM
Barbara Todaro

that's the way to continually increase your database of clients.... consistently visible to all of them.... @

Mar 11, 2021 09:49 AM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

I try to stay in touch with clients forever but it becomes less and less desirable for me when it is not reciprocated.  I hate trying to chase people down, haha.

Mar 11, 2021 04:28 AM
Barbara Todaro

they need to respond to you...if not, you did your job and communicated....the rest is up to them....

Mar 11, 2021 09:50 AM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Hi BarbaraT- I'm not an agent (well, you know that) and I do agree with what Nina Hollander said...a buyer can find a way to get out of a contract. But what the agreement can do, if done correctly,, is inform the clients how everything works. Unfortunately, I think there are people who don't get it...their focus is on buying their home. 

Mar 12, 2021 07:41 PM
Roy Kelley
Retired - Gaithersburg, MD

Thank you very much, Barbara, for sharing your experience and your advice.

Have an outstanding week.

Mar 14, 2021 06:07 AM
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

I had a potential buyer (?)  ask me to take her around to see condos...if by chance in the near future she ever wants to move.  Well, we're not tour guides so I said before I would ever take you out, you would have to sign an agreement that you are not working with other agents. She replied "I doesn't sign anything and probably won't ever being selling my home I just want to look". Bye, Bye!

Mar 14, 2021 07:54 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Barbara - I hope you are well.  I am glad the Carol Williams highlighted this for Second Chance Saturday.

Mar 12, 2022 03:54 AM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Good morning Barbara Todaro. So glad Carol Williams included this one in her series. Hope all is well and thanks for your input. Enjoy your day. 

Mar 12, 2022 05:13 AM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

Ah, yes, this is all still true. Miss you and hope you are well!

Mar 12, 2022 05:48 AM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

Hi Barbara! We miss you here in the Rain and I am so thankful Carol Williams highlighted this post in her weekly series. 

Your posts are timeless and always spot-on. My business is 100% repeat & referral and it is my responsibility to communicate with them. They may not always contact me back but, they do call me when they are ready to sell/buy!

Happy Sunday!

Mar 13, 2022 09:50 AM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

Thanks again of this most relevant post Barbara Todaro, my business model is the Agent for Life type. Remaining in touch is so very important and soft touches are part of that! Good to know you are doing well and miss you here.

Mar 14, 2022 12:30 PM