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Yesterday, I had to sit down with a client that I've been working with for the past four months to help her and her family buy their first home, and give her some bad news. In the beginning, I sat them down, did all the speeches and gave them the stories of past clients, but once again, they seemed to have missed the stories and now I have to sit and watch the tears roll down her face.

You see, this is the part of my job that I hate, telling a person that they have to unpack all their boxes that they had loaded in the truck for their pending move. This is when the tears start to roll down the face of the mother that has to tell her kids that the room they had just packed up, because they were told they were finally going to get their own room, has to unpack those boxes and stay put.

The kids got upset because they had slumber parties planned at the new home with their friends and now they have to call and say, "We aren't moving after all" and the party has been canceled. You have to explain to them that the $5,000 they put down as earnest money is now also gone because of the breach of contract.

You see one of the things I stress to people in our initial meeting with me and their mortgage broker, is that once you are pre-approved, I don't want you doing anything that has to do with money that you haven't asked us about first, especially if filling out a credit application is involved.

Well, yesterday I had to break it to a client that her house isn't going to close as she had planned and that was because when the credit company pulled her credit again they found that she bought a car last week on credit.  This has now caused her debt to income ratio to go way too high and her credit score to dropped to the point that now she couldn't get a loan on the house.

You see, I don't like to see anyone cry, and to be honest it brought a tear to my eye to have to sit on the couch with her and tell her that her family now was going to have to continuing renting this place that they hated... if the landlord hasn't already rented it to someone else. If he has, they are still going to have to move and that will lower their credit score even more to fill out applications for places to move in to.

So, please don't make me have to tell you news that is going to make you cry. Listen to your real estate professionals that you have hired to help you in your home purchase. We really are telling you what is best for you and that you shouldn't buy anything large, and nothing on credit, until your home has funded and recorded with the county and you have moved in.



Todd Clark - broker
Kastings & Associates
Phone: (503)524-9494
Fax: (503)622-8739



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22 Comments on I really didn’t want to make you cry, that isn't in my job description

I was representing a seller earlier this year and the buyer QUIT her job (She had a new one lined up) 4 DAYS before escrow.  HELLO...

People do the stupidest things.  Any chance she can rent the new house, while she sells the car and pays off the loan?

You are the lease option specialist!

06/24/2008 02:37 PM by Melina Tomson, M.S. Salem Oregon Real Estate Specialist (Tomson Burnham, llc)


Ouch...bought a car last week. I have not had that happen to me yet. Thank God!

06/24/2008 02:37 PM by Chuck Carstensen (Re/max Associates Plus/The Discovery Coach)


good post..sorry about all of this..I always tell my buyers-don't buy or do anything until the house has closed..

06/24/2008 02:39 PM by Michael Shankman Selling Las Vegas 702-498-3383 (Liberty Realty )


Todd,

Why oh why won't clients listen???  Then you can't help but feel like the "bad guy" when you're the one who has to break the news that they're not going to close.  I've often said, being a realtor isn't just listing and selling houses, its also being a credit counselor, marriage counselor, etc...

Well, hopefully, they will get their finances back on track and be ready to buy in the future, with you!

Amy Salisbury

06/24/2008 02:45 PM by Amy Salisbury (Leading Edge Properties)


wow, I haven't had anything like that happen to me yet, but it does boggle the mind a little at how people think that they can keep spending on credit without any consequences.

06/24/2008 02:48 PM by Andrew Hodge (Right At Home Realty Inc.)


Their Mortgage Broker should have made this clear to them, especially if they were right on the border with their debt ratio. Either way, the situation really stinks. Too bad they had to learn the hard way.

06/24/2008 02:49 PM by Jim Albano (Prudential Damiano Realty)


I had a buyer also quit their job a week before settlement. She was ticked at her hours--and decided she'd show him! She lost the house.

 

06/24/2008 02:52 PM by Erica Ramus - Realty Executives Schuylkill - 570.622.6006


Todd - since you went over everything with the buyers in the beginning you really should not feel to bad (ouch)! It is really hard for some people to understand how  financing, mortgages, credit ratings, etc.  and all fit into buying a house! It is unfortunate, but I hear of similar stories like this a lot.

06/24/2008 02:56 PM by Terrie Leighton (Ferrari-Lund Real Estate)


I always try to mention this - along with all the other hundred things you tell a Buyer - I'm going to send my current Buyers all a link to your article. It is well said, and I would hate to deliver the news as well !!!!

06/24/2008 03:16 PM by Kim Wood REALTOR(R), PA (RE/MAX Main Line)


Oh man!!!! I hate it when that happens. I feel for the buyers BUT they should have listened. Once you are approved the bank accounts and credit remain the same. No exceptions. Don't do ANYTHING financially without checking with your lender or REALTOR(R) first. I'm so sorry to hear about this Todd. I hope they got a nice car.

06/24/2008 04:21 PM by Bryant Tutas-Tutas Towne Realty, Inc


Todd, what a shame! They should have taken your counsel to heart. I think Kim's got a great idea, I'll send buyers here as well. This is a great example of what not to do.

06/24/2008 08:44 PM by Debbie Malone, Realtor (R), Lynchburg, Smith Mountain Lake, VA (RE/MAX 1st Olympic)


Melina - I've tried it all, including buying it myself on owner financing and lease optioning or owner financing it to her directly, but the sellers need the proceeds to close on their new home.

Chuck - I've had it happen more times than I care to admit, but I keep telling people and they keep doing things like this!

Michael - So do I, but apparently they hear what they want to hear.

06/25/2008 12:32 AM by Todd Clark (Realtor), GRI (Washington Co, Beaverton Oregon) (Kastings & Associates, Beaverton Oregon Real Estate)


TODD - I've always warned people not to open up new lines of credit once they've applied for a mortgage.  I guess that they've listened, because I have no stories like this to tell (thankfully).  I feel badly for this woman, and especially for the kids.  The sad part is that this all could have been avoided if she just took your advice.

06/25/2008 04:48 AM by Adam Waldman - Long Island REALTOR® (RE/MAX Best)


That's brutal, Todd.  While the general public will feel no pity for you, as a fellow agent in the trenches, I extend my condolences to you and the listing agent as well for the lost sale.  Nothing like working for free because of a silly mistake.  Buyers and sellers aren't the only ones with children who depend on them.  Of course, the seller really takes it in the shorts here too.  At least they receive the earnest funds to cover damages, while you are simply left to shrug it off.  In this day and age, it is hard to fathom that someone could be be in a position to purchase a house, and not understand that certain short term sacrifices must be made.  Some people can be told at length, but will either ignore or simply not hear the advice.  In this age of entitlement (someone coined that in a post around here), such a borrower just assumes that everything will work out.  I'm sorry you have to be the messenger.

06/25/2008 11:04 AM by Paul Slaybaugh, Scottsdale AZ Real Estate (Realty Executives)


We had the same thing happen once. People just don't listen.

06/25/2008 02:02 PM by Leslie Prest, Prest Realty, Payson, AZ


One of my buyers emailed me last week to ask if they could buy a TV. They're scheduled to close on Friday. I told them NO, and if they already bought it, take it back and get the credit reversed immediately!!!! Thank goodness they hadn't. You never know what can trigger a problem at closing, so it's best to do nothing at all.

elizabeth weintraub sacramento real estate

06/25/2008 02:39 PM by Elizabeth Weintraub, Sacramento Real Estate Broker (Lyon Real Estate)


Why? Why didn't they listen.
I have had the client tap into the funds for the closing cost to buy  a car hoping the seller would make up the difference. What a painful lesson for the stubborn.

06/25/2008 05:49 PM by Dionne Morgan REALTOR®,GRI, e-PRO (Realty World Solano Realty)


I really understand your point.  We have been cried on for other related real estate issues.

06/26/2008 06:09 PM by Mindy & Jay Robbins www.TeamRobbins.com (Robbins Real Estate Group)


Wow, this really stinks for everyone.  I use to be in the lending side and saw this happen so many times it was aweful. 

06/26/2008 11:02 PM by Cristal Drake - Fullerton Area Realtor (Re/Max North Orange County)


Todd, here's a story by the AP yesterday that may by of interest. It says credit card companies are now pulling the HELOC treatment on card holders and cramming down limits to unpaid balances. You can imagine the effect on credit scores when all of sudden 1 or 2 cards are "maxed out" in the eyes of FICO. Check it out. 

06/28/2008 10:10 AM by Michael Tarabotto (Certified Appraiser) Santa Clarita, San Fernando, Westside (California Appraisal Solutions Corp.)


Todd- Yep one of the worst part of our jo bs is to tell people that their behavior has consequences.  It would have been different if you hadn't tole them, but since you did it makes it even harder in my opinion.

We cna only hope that we have more on the other end.

06/28/2008 08:53 PM by Kathy McGraw ~ Calif Broker (CELLing Realty)


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Real Estate Agent: Todd Clark (Realtor), GRI (Washington Co, Beaverton Oregon) (Kastings & Associates, Beaverton Oregon Real Estate)
Todd Clark (Realtor), GRI (Washington Co, Beaverton Oregon)
Beaverton, OR
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Kastings & Associates, Beaverton Oregon Real Estate

Office Phone: (503) 524-9494
Cell Phone: (503) 524-9494
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