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When the buyers tell the home inspector "that was fun"

By
Home Inspector with Brian Persons Front Range Home Inspections

At the end of the last couple of inspections, I did this week the buyers told me that they had fun and enjoyed the experience (not sarcastically). I thought that was kind of interesting considering how inherently stressful the situation is for the buyer and seller at a crucial point in the transaction. One of the inspections included a sewer scope of a 100-year-old sewer line that had just been repaired and was being backfilled.

   

 The buyer watched as we ran the camera through the line and found a few more defects and a sewer line easement connecting to the neighbor's line and running through the property. There tends to be a multitude of issues of several varieties on properties this age used as a rental for decades and it can be overwhelming if you don't put it in perspective. I happened to own a property a couple of blocks away in the 1980's and was familiar with some of the unique issues in the area such as dual meters for separate properties at the same original tap at the end of the block. 

I had the unfortunate experience of having to buy a new water tap due to a rupture in the line on a neighbor's property and that neighbor not allowing me to repair it and it not being the cities responsibility being past the meter. If there were to be a problem it was also good to know that the meter shut-off is at the end of the block as well.

The next day I had a newer well-maintained condo that had its own unique touches such as a timer in the hallway that controlled the main vent fan in the attic that vented all the bathrooms at the same time. There was a new HVAC system installed, but it had a few issues and need service (off-balance fan and improper air-fuel mixture).

Both buyers still felt good going forward and they were happy to know what they were getting into. They seemed to enjoy seeing the tools I use and the observations made. I am often the bearer of bad news, but when the client can put things in perspective and enjoy the process it makes me feel good as well making me thankful that I have a job that can be "fun".

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Comments (15)

Kathy Streib
Cypress, TX
Home Stager/Redesign

Hi Brian- I had to laugh because I'd imagine that you don't often get clients who tell you how much fun that was, especially when it involves sewers!!!

Apr 10, 2021 12:51 PM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Apr 10, 2021 06:11 PM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good morning Brian - I think that knowing everything up front is a good thing.  No house is perfect.

Apr 11, 2021 05:13 AM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Good morning Brian. The facts are what the facts are. How you take them is up to you. Some see them for what they are and some, well they see it differently. Enjoy your day.

Apr 11, 2021 05:16 AM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

If you can make a home inspection that unearths challenges fun, well then, you rock.

Apr 11, 2021 05:23 AM
Sheri Sperry - MCNE®
Coldwell Banker Realty - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

Hi Brian,

I do my very best to have a. home inspector that I have been using for many years do every inspection.  Why?  I trust him.  I am glad to see that your clients appreciate the hard work you do.  It means the world. 

Apr 11, 2021 07:36 AM
Margaret Goss
@Properties - Winnetka, IL
Chicago's North Shore & Winnetka Real Estate

I have learned something new at every inspection even after 23 years. I might not refer to it as "fun", but definitely interesting.

Apr 11, 2021 02:34 PM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

Hi Brian I have this feeling you make it 'fun' and interesting for your clients as well as being really good at what you do.  Not sure in all these years I've said an inspection was fun but I have said, well that went smoothly or really good news.  Recently we had one on one of our listings and I swear it was the worst inspection in 34 years.  The guy was a total 'not know much of anything'.  Not sure who hired him.

Apr 11, 2021 03:02 PM
Ed Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

I have never heard a buyer say it was fun so much as ask 'What do we do next?'

Apr 11, 2021 06:49 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

One of my favorite sarcastic lines of all time that it's just too much fun sometimes haha 

Apr 11, 2021 09:34 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Brian:

No doubt some inspections can be very frustrating and nerve-wracking, and disappointing, for buyers, especially when there are bigger issues. And sometimes it's hard to keep it all in perspective. Having the right inspector makes a big difference, too.

Great job with those buyers who felt the inspection was fun...true enough, you don'nt hear that very often.

Jeff

Apr 12, 2021 07:01 PM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hello Brian - maybe not fun per se but a property inspection is definitely a learning experience.  I imagine a buyer is going to be particularly interested in the many discoveries you(and they) make.  

Apr 13, 2021 07:38 AM
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

It's good you're doing something right! I think it is a talent that you also put buyers at ease with your explanations. 

Apr 13, 2021 08:33 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Some days breing unexpected pleasures - and you had two of those recently! It is definitely nice to be appreciated.

Apr 13, 2021 07:55 PM
Mary Hutchison, SRES, ABR
Better Homes and Gardens Real Estate-Kansas City Homes - Kansas City, MO
Experienced Agent in Kansas City Metro area

I feel like that remark is a compliment!  You sound like a thorough inspector who presents information in an honest and not too alarming way for the buyers.

Apr 15, 2021 12:56 PM