I knew a person who had very little control of their temper. They felt it was a way for them to be respected and heard. Instead, it was a way for folks to tune him out and avoid him and completely block him out altogether.
When one uses yelling and anger to make their point, they may be doing themselves far more harm than good.
I also used to know a guy that in key closing situations, he would whisper. Funny thing is, he had a huge success ratio.
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