Special offer

To earn or not to Earn? Procurring Cause case

By
Real Estate Agent with RE/MAX Hometown

I SOLD a home in North Miami Beach on February 10 2006. It was a normal sell, lots of hard work to get to the closing table. On April 28th my broker recieved a letter from an attorney representing a Realtor who made a claim on half the commission paid. She said that she was procurring cause in the transaction and that she wanted her side of the commission. This is where my story begins.

I was the listing agent. I first came in contact with the buyers on November 30, 2005 when the seller, telephoned me to say that a mother and daughter were at the door and wanted to see the property. The seller put me on the phone with the buyer and her mother and I set up an appointment to meet her on December 1, 2005 at 12:30 PM. When I asked, the buyer said she was not working with a real estate agent.

On the day of the appointment, I spoke on the telephone withthe Buyer's husband. He apologized but he had to cancel the appointment because things had come up and hewas too busy that day.

That same day, I received a contract from this agent. It was an extremely low offer with poor terms and a very small deposit. I presented the offer to the seller who advised me not to waste her time presenting such a unrealistic offer. I told her that I would speak with the Realtor to suggest that she obtain an offer closer to the property's real value with better terms. I called the Realtor the next day and told her my client's position. I never heard from her or spoke to her again.

One month later, on 01/02/06, I spoke with the buyers to set an appointment for 7:30 that evening. I again asked if he was working with a real estate person. He said no.

I showed the property to the buyers who said they were interested in buying the property and that they wanted to make an offer. I prepared the contract at a much higher, more realistic price with better terms and a larger deposit. It  wa accepted by Seller.

The buyers had some credit problems. I referred them to a mortgage brokers who had been successful in the past with borrowers with problematic credit. They chose Harold Brower.

I worked closely with Mr. Brower to clear credit, obtain documents and to move to a closing. I worked closely with the closing agent, Marty Patrick, Esq., to coordinate the closing. I worked closely with the buyers to answer all of their questions and to discuss all of their concerns. Not once during that time did I hear from the other Relator. Not once during that time did the buyers have any contact with the Realtor.

I was contacted by an attorney representing the Realtor claiming procurring cause two and a half months after the closing.

Much later I found that before she submitted her offer, The realtor had barged into the house without an appointment and without contacting me although my name and telephone number were on the For Sale Sign on the property. She had convinced someone who was staying in the house, not the seller, to let her in.

Factor # 4 on page 150 of The Code of Ethics and Arbitration Manual discusses Communications and contact- adandonment and estrangement.

I only spoke with the Realtor once. She never called me again. She never called her alleged clients back. For whatever reason, she lost interest in the transaction when the lowball offer she presented was immediately rejected. She had no part in the processes at all. She did not even know that the transaction closed.

I did not believe she was entitled to any commission.

I am very good at keeping records (which is very important) I use Top Producer and write all showing and any conversations that happen on all clients. I submitted that with letters from Buyers, Seller and the person that let this Realtor in to show property.

The ruling from the Grievance Committee of the perticular Board determined that the case should not be forwarded to the professional Standards Committee and a hearing arranged.

The complaint was rejected since the Grievance Committee determined that the supplied evidence was not sufficient to file the Aribitration.

I have learned alot after going through this process. Never give up, always keep good records and always ask questions to your clients about working with other Realtors.

 

Christopher H
REAL ESTATE - Shelby Township, MI

The best thing you could've done is kept good records.  Without good records what do you have? 

Aug 28, 2006 06:47 AM
Illie Gren
RE/MAX Hometown - Weston, FL

I LOVETHOSE RECORDS!!  KEEP UP THE GREAT WORK, BOB!

 

Aug 28, 2006 07:13 AM
Brian Brady
Matthews Capital Markets - Tampa, FL
858-699-4590

I have found that buyer/brokerage agreements and a dual agency disclosure "papertrails" the transaction very well.  Chances are that the other agent claiming procuring cause didn't have that documentation.

I do not practice real estate anymore, just lend money but I use a similar "mortgage brokerage contract" for hard money, difficult credit deals.  I've never had to adjudicate any of these contracts but it keeps the buyer focused on closing a loan for the terms offered at application rather than shopping around to find someone who will rell them differently.

We need to protect our most valuable resource; time 

Aug 28, 2006 07:15 AM
David Eiglarsh
RE/MAX Concierge - Weston, FL
CRS, CDPE, Serving South Florida

To organize only to save insures exceptional service, ongoing results does immeasurable education! Got that Bobby!

Aug 28, 2006 07:16 AM
Brian Brady
Matthews Capital Markets - Tampa, FL
858-699-4590

An earlier blog shows the value of the BAA:

http://activerain.com/blogsview/Good-habits-start-early?5667 

 

Aug 28, 2006 07:17 AM
Pam Hofmann
Third Tennessee Realty & Associates, LLC - Crossville, TN
Your Crossville, Lake Tansi & Fairfield Glade Specialist

Cudos to the man with the records. We can get sloppy sometimes but your story will make us think next time the phone rings.

Crossville-Lake Tansi Real Estate Lady

Aug 28, 2006 07:25 AM
Sara Lipnitz
Max Broock Realtors - Birmingham, MI

Well two things to report here...

First to you Bob, way to go on keeping such good records.  That process still had to have been "not fun".

Second to Brian Brady... thank you for reading my post on BAA.  I haven't had any remarks, so I thought this one went unread.  I guess not!

Aug 28, 2006 09:16 AM
Roberta Murphy
San Diego Previews Real Estate - Carlsbad, CA
Carlsbad Real Estate and Homes
As the market shifts to one that favors the buyer, the buyer/brokerage agreements will become more important to agents who wish to protect their time and spirits.
Aug 28, 2006 09:28 AM
Karen Villa Schweinfurth
RE/MAX Northwest Realtors, Inc. 425-308-3669 - Everett, WA
ABR, CRS, SRES, CyberStar
I use a virtual transaction coordinator that uses Settlement Room for our transactions - everything is noted on a web site in writing - no phone calls - no "he said, she said". Great for law suits. Every conversation is noted on line.
Aug 28, 2006 10:01 AM
Carlos "Chaz" Mena
RE/MAX Premier Associates - Weston, FL

Bob your blog proves that organization is a key to success. You had all the proof and evedence you needed in Top Producer. Keep up the good work.

Chaz

Aug 28, 2006 10:29 AM
Sharon Simms
Coastal Properties Group International - Christie's International - Saint Petersburg, FL
St. Petersburg FL - CRS CIPS CLHMS RSPS
Keeping timely records is critical! You never know at the time which transaction is going to try to come back and bite you, and it's easy to forget the exact sequence and comments. Keep everything in ACT or another database program.  It will help you in assessing your business as well as any future liability or threats.
Aug 28, 2006 02:40 PM