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With the market becoming harder to get buyers to get off the fence and make an offer as well as sellers who are looking for that Golden Agent to get their home sold and sold for the most amount of money in the least amount of time, agents are getting hungry.  These same agents are also taking statistics and making them form to meet their needs. 

One example, is how an agent can take a stat such as a annual sales of themselves compared to another agent and twisting and spinning those stats in their favor.  Even if that agent is less of a successful sales agent and less experienced.

Also, agencies have been seen doing this lately when they go on listing presentations.  They use the stats that make them look great and leave out the negative ones, such as expired, Days On Market and list price to sales price ratio's of sold homes.

With that in mind, make sure you are ready and are armed with true stats.  For the areas you fall below your competitors, show them and explain to them why and how you can over come this for their benefit.

One great example, I can share, is that I go up against larger companies that are in town on the main strip where my office is off the main strip and has fewer agents.

I tackle this hidden opportunity by letting the client know that we are off the main strip, but we are next to the highway intersection for easy access for our clients who are coming to look at homes such as theirs.  As for the lesser agents, I show them our personal sales verses total office sales and how our fewer agents actually out perform the larger numbered personnel offices.  I then go into short but precise detail on our products and how they make the difference in whether a  home sales or becomes a wall flower on the MLS.

To date, the agents that have taken the proactive approach have done so in a positive manner and never ever talk bad about the other agents or companies.  The truth is in the pudding so to say, and when a client sees and hears our upbeat personalities as well as our knowledgeable Realtors, we get the listing 80% of the time over the other offices.

Remember, make sure you show the clients the real numbers and always be upbeat about it.  The others who lie, twist and spin, may beat you out for the listing, but when it expires, I guarantee, they will be calling you to come in and make things right...

 

 

 
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12 Comments on Protect Yourself Against Mis-Information on Misleading Stats

Ryan

Agents have always found a way to spin statistics to accentuate their positives. In this market they are getting even more creative with numbers.

06/26/2008 05:39 PM by Terry Lynch (GMAC The Kee Group)


I have made it a policy to never speak negatively of others but positively about myself.  Ususally works.  Looks like you have the same strategy.  Accent the positive!  Veronica

06/26/2008 05:39 PM by Veronica DeCarolis (Weidel Realtors)


One great story on this, is I recently had a client tell me their old Realtor came to them with bogus misleading information on my own sales numbers.  The agent who lost the client on these listings, but still had 2 left that had not expired brought sales stats that were less than half of what I actually sold the previous year.  I laughed when I heard about it, but had my client not known it was all hog wash, that could of set forth a seed of doubt in my clients eyes about my abilities and my stats that I provided. 

So again, watch out for yourself and don't let anyone talk little of you. You work to hard at your career to have it minimalized by someone who is out for themself...

 

06/26/2008 05:39 PM by Ryan Servatius (ERA Network Real Estate)


Terry & Veronica, you are both wise beyond your years.  It always amazes me how many do NOT do the same thing.  Talking negative about someone always makes you look bad and at the same time, you are talking about another agent during your time with your client...

 

06/26/2008 05:41 PM by Ryan Servatius (ERA Network Real Estate)


You can put spin on everything and I think buyers and sellers are becoming more aware of this.

Have A Great day

06/26/2008 05:42 PM by DORIS FREEMAN Realtor Hendersonville-Nashville (RELIANT REALTY LLC)


Professional agents never say anything personally negative about the competition.  They emphasize what benefits their own programs and experience can bring.  Negative remarks reflect more on the person making them than on the subject of the comments.

06/26/2008 05:55 PM by Brian Schulman - Your Lancaster County, PA Real Estate Professional (Coldwell Banker Select Professionals)


A good listing presentation should be like a good resume.  It should accentuate the positives of the agent.  However, it must be truthful and shouldn't mention anyone else.       

06/29/2008 01:00 AM by Erik Hitzelberger, --Louisville-Bullitt County Real Estate (RE/MAX Alliance)


I agree 100% Erik, you are so very correct, why give any time to your competitor. Let them talk about you.  I use it for giving the greatness of our programs as well as our knowledgeable agents that can implement those programs...

 

07/05/2008 01:37 PM by Ryan Servatius (ERA Network Real Estate)


Stats are only as honest as the reporting source.  "Bad" reporter reports bad stats.

07/05/2008 10:59 PM by Heath Coker, Broker Owner (Cape Group Real Estate & REindex.com)


So very true Heath.

It is amazing how you can pull stats that make you #1 in any one area...

 

 

07/07/2008 10:53 AM by Ryan Servatius (ERA Network Real Estate)


Ditto to what Heath & Ryan have said.  Anyone can manipulate the numbers to make themselves or their company look good.

07/08/2008 10:23 AM by Kathy Anderson of Ken Meade Realty - Located in the heart of Sun City Grand (Ken Meade Realty)


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Real Estate Agent: Ryan  Servatius (ERA Network Real Estate)
Ryan Servatius
South Haven, MI
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ERA Network Real Estate

Office Phone: (269) 637-5401 Ext.: 13
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