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When it isn't all about Business....

By
Real Estate Broker/Owner with House to Home, Inc. - Denver Real Estate - 720-231-6373 DRE# ER40011786

 

 

My Sphere makes my business GROW, and I try to make sure they know I value them.    I do send out electronic (and snail mail) newsletters every other month, but my sphere also needs a "personal touch" at least a couple times of a year (some more than that) to ensure they know I care.

 

After closing, I always remind my clients that just because we are closed, does not mean they won't see or hear from me again.    If they have questions, need referrals, get questionable mail, or have tax questions, I am always available.    I want them to KNOW I am their GO-TO person with anything real estate.

  Going to lunch/dinner

I have a few past clients now we get together quarterly.  Either I contact them or they contact me and then decide where and when to meet up.  

Always fun to hear about their remodeling and especially their vacations.    This month I have a couple that returned this week from Hawaii where their son was married, there should be a good conversation there!  This meet-up could be a happy hour, have been friends with them for 20+ years! 

 

Had an agent referral a few months ago, but the client was buying an inexpensive condo and discovered for the price, location or condition was a factor, and decided to rent.   Evidently, that didn't work well either, as I got another email she wants to meet up for lunch next week to talk about buying horse property and she is selling the primary home.

 

It isn't really working, it is social, and I love it!    My clients know they are valued.

 

 

Posted by

Joan Cox
Broker/Owner, REALTOR®
House to Home, Inc.

Serving the Denver Metro area including all suburbs


Helping Buyers and Sellers achieve their real estate dreams, one house at a time!

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720-231-6373  
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Comments(24)

Ray Henson
eXp Realty of California, Inc. (lic. #01878277) - Elk Grove, CA
Realtor

Your clients are your friends or friends yet to be.  No wonder you do so well.  Good luck getting your new client into a horse property and gaining a new friend.

Oct 05, 2021 12:47 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Dick Betts that is a good idea.  I don't tough sushi, but thought about having a pizza party before the snow flies.

Oct 05, 2021 01:34 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Wendy Rulnick I so agree, and almost everyone of my clients and I think alike.    

Oct 05, 2021 01:34 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Raymond Henson, eXp Realty she is a teacher, and is so nice.  We hit it off right away.  Looking forward to when she comes back into town.

Oct 05, 2021 01:35 PM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Hi Joan-when we bought our home in Northern VA, the agent and her husband befriended us since we knew no one there. We continued that friendship!

Oct 05, 2021 05:40 PM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

It sounds like you do a great job of keeping in touch with your sphere and even making sure it stays personal and not just about business.

Oct 06, 2021 05:26 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hello Joan - it's good when you find a strategy(way of life) that works well for you.   

Oct 06, 2021 05:51 AM
Roy Kelley
Retired - Gaithersburg, MD

Thank you very much, Joan, for sharing some of your personal experience.

Take care, be safe and have a great day.

Oct 06, 2021 06:29 AM
Jeffrey DiMuria 321.223.6253 Waves Realty
Waves Realty - Melbourne, FL
Florida Space Coast Homes

This is so true Joan...and as I know personally, this is very True about you! BTW, I am trying right now to set a dinner up with our mutual clients for next week  :)

Oct 06, 2021 07:42 AM
Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

Hi Joan Cox .  You really understand that the source of your future business is your past business.  Congratulations on having such a great business model!

Oct 06, 2021 04:11 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Kathy Streib I do a lot of relocation, and become friends with these clients for the very same reason.

Oct 07, 2021 03:59 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Brian, I try very hard to retain my clients.

Oct 07, 2021 03:59 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Michael, I know some that don't do this, not their thing, but does work for me.

Oct 07, 2021 03:59 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Thanks Roy.

Oct 07, 2021 04:00 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Jeffrey DiMuria 321.223.6253 Waves Realty I am SOOO jealous, I miss them a lot!   Have fun with them.

Oct 07, 2021 04:01 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Thank you Lynnea Miller this does work for me.

Oct 07, 2021 04:02 AM
Aura Alex
Seattle, WA
Retired Real Estate Pro

Joan, I liked your blog so much I tweeted to my profile page on Twitter.  Hope it's OK with you. 

I enjoy seeing this kind of activities in the business world.  It humanizes us.  Your clients know you value them, and vice versa. Thank you for sharing.

Oct 07, 2021 06:38 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Aura Alex no worries, and this business model isn't for everyone.  Some agents want to keep it completely business.  Not me, I am much more social.

Oct 08, 2021 07:02 AM
Mark Don McInnes, Sandpoint-Idaho
Sandpoint Realty LLC - Sandpoint, ID
North Idaho Real Estate - 208-255.6227

As is said so ofter...'do what you love and it is not working'  Enjoy your weekend.  M

Oct 08, 2021 04:56 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Mark Don McInnes, Sandpoint-Idaho sometimes it feels like work, but not often! 

Oct 09, 2021 02:06 PM