Zoom Call With Scott Seaton 11.16 Inspection Nightmares
The title of the Zoom call was Inspection Nightmares, but to listen to Scott Seaton talk and his approach to his job, it was anything but nightmares.
Like so many people, his involvement in his new career was as a result of frustration and too much exposure to a business that seemed to have gone off course.
His early career was as an employee of a large Multi-National wood company which like so many other companies saw its market share dwindling due to off shore competition.
Seeing the inevitable, he followed a suggestion from a friend and started to take courses to become an inspector. As his career change also occurred during the real estate crash of 2008, his first years were lean and offered more pro bono inspections than productive paying jobs. As though it were a flip of a switch, he started full time inspecting at the same time as he was released from his then full time job and to paraphrase: That's when I became a human being again.
His approach to his inspections and his clients is not as an alarmist and uses Cookies and Crumbs as an analog to explaining his inspection results .
The crumbs of an inspection, the little things need some attention but are not the important part of the job. They can be dealt with along the way to being a home owner.
The important part of what is in the bag or box is the cookie and it's size is what needs to be addressed in requesting repairs after an inspection or even if the sale will go forward.
I would find this a very accurate way of handling inspections and not to have the buyers being scared by an alarmist of an inspector intent on offering his extensive knowledge and not focusing on the purpose of the job.
What this listener found to be the cherry on the top of the presentation was the inclusion, as part of his job, of a 90 day mechanical warranty on his inspection to the new homeowner.
Scott subscribes to a company called Residential Warranty Services. At the conclusion of his inspection he lets the new owner now that they will be covered for 90 days after the inspection for such issues as Mold, Sewer issues, appliance recall issues and any other up to 75 warranties offered by this company. He gave us the company phone number 800-544-8156 to allow us to find inspectors in our areas that might offer the same warranties. The cost for the full inspection may run a bit higher but there is value in what is received and price will always have greater importance than cost.
It was clear to see that Scott is clearly the inspector with the Heart.
Zoom Call With Scott Seaton 11.16 Inspection Nightmares
Comments (29)Subscribe to CommentsComment