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Great post!!! I have that problem every once in awhile. Don't want to tell that client that they don't qualify for that loan. Can't get the loan because they left out the fact they went bankrupt six months ago, they didn't do their taxes the last three years, etc. You just have to go ahead and do it, but nicely. Maybe they'll qualify 6 months from now. As you can guess, I am a loan officer, but we go through the same things as realtors when it comes to irate clients!! Take care, and good luck in your career!