How 's your weekend? Hopefully better than my client's recent hair-puller...
Last month, the local utility decided to swap out his residential gas meter -- which was only a little over a year old -- as it had somehow been deemed defective. In any case, when swapping meters, the technician read both the old meter and the new meter (which starts at zero).
Well, it seems someone in the billing department goofed in the consumption adjustments. My client received a bill on a Friday for over $22,000 !!! Unfortunately, the billing department was already closed for the day and wouldn't re-open until Monday morning. Talk about sleepless nights...
Thankfully he was able to resolve the billing problem this past week. (In fact, after adjustments, he ended up with credit.) I'm so glad that I'm not on a pre-authorized payment plan with my local utility.
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