Special offer

😀Crazy Incompetent Broker

By
Real Estate Agent with Ambrose Realty Management LLC SA634540000

😊Crazy Incompetent Broker


 ☀️For ALL of Your East Valley AZ Real Estate Needs

📞Call or 🙋‍♂Text Brian at 480-773-2370

📨Email Brian  ~  Search the MLS for FREE



 

Another really fun challenge hosted by Eileen Burns and Kathy Streib and I have really enjoyed the few stories that I have read so far. Real estate definitely is a crazy business and just when we think we have seen it all, our mind gets blown, haha.

 

Back in 2015, I was working with a nice couple to find them a home. We found one that they really liked and made a strong offer. It was accepted with a counter offer attached but the only terms that were amended on the counter offer were the escrow company. Even though that was quite petty, I was fine with it but then I started looking over the executed purchase contract they sent with supporting addendums and I could tell I was in for a rough transaction. The counter-offer had the wrong address and the wrong buyers which was the biggest issue. I let the agent know and asked her to correct it and send it back. I heard nothing back and it was starting to get late in the evening. The other issue was that they didn't check the counter-offer attached box on the purchase contract so I actually had a fully-executed and valid contract in hand without the counter-offer. Finally around 10 p.m. I messaged back that since I had not heard back and I had a fully valid contract in hand, I was going to send it to the title company written into that contract and open escrow. Around 11 p.m., the agent's broker calls me and is livid. When I pointed out the mistakes that were made she said that she would get them corrected. What she ended up sending left me in shock since she merely crossed out the invalid information and wrote in the correct information but without any initials from the parties involved, haha. Apparently, she thought she could amend a fully executed and legal document without getting initials? I was in shock as to how ignorant this lady was, especially given the fact that she was the broker trying to help out one of her new agents. She was mad that she didn't get the escrow at her preferred title agency but too bad so sad, I was not budging, haha. I woke up in the morning to find that she was bad-mouthing me in the Realtor forum we have in Arizona. She was not happy that on the thread I told the true story of what actually went down and let me know it. Many other agents in that forum chimed in with support for me and disdain for her since they knew that I was a solid agent. That was not a fun transaction but I got it closed nonetheless and I doubt that my buyer clients even knew what a struggle the transaction was, haha.

 


I specialize in the East Valley of the Phoenix Metro area - Gilbert, Mesa, Chandler, Tempe, Scottsdale, Apache Junction, and Gold Canyon


☀️For ALL of Your East Valley AZ Real Estate Needs

📞Call or 🙋‍♂Text Brian at 480-773-2370

📨Email Brian  ~  Search the MLS for FREE

Comments (58)

Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

You are welcome Paul S. Henderson, REALTOR®, CRS it is one transaction that I don't like reliving but I am definitely glad it is in the past, haha.

Sep 09, 2022 04:51 AM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

It certainly was an isolated case Aura Alex not all of my transactions were that bad, haha.  I would say that I have had to deal with more bad agents than good agents though.  Bad agents flood the industry when times are good and it really sucks having to deal with them, haha.

Sep 09, 2022 04:53 AM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

I would say that ALL of the entries to this challenge should be mandatory reading Endre Barath, Jr. since there is a lot of craziness in real estate that most people don't even think is possible, haha.

Sep 09, 2022 04:54 AM
Andrea Bedard
Thompson Company, REALTORS® 240.593.2860 - Silver Spring, MD
Fluent in Real Estate & German, M.A. ABR ASP CIPS

What a nightmare Brian England! The bad-mouthing part does not sit well with me, who does that? It reminds me of a blog post I wrote once about grading another agent's offer with an "F" and sending it back. That agent is still with a popular company that starts with a color and ends in fin. Let's just hope he's since *greatly* improved his contract writing skills. 

Sep 09, 2022 11:06 AM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

Glad you were able to hold it together for your clients without them feeling all the frustration and stress caused by their incompetence, Brian. One of the last transactions that I recently closed would extremely test some people's patience. Unfortunately, they are out there! 

Sep 09, 2022 03:37 PM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Sounds like the blind leading the blind here Brian England 

I am happy to know that you stuck to your guns with the original fully executed contract.

Sep 09, 2022 04:12 PM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

She didn't name me in the bad-mouthing Andrea Bedard which is why she was so mad that I stepped in and told the truth about the situation, haha.  If she had named me, I am sure a lot of the agents would have defended me without even knowing what actually happened, haha.

Sep 09, 2022 05:17 PM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

They are definitely out there Wanda Kubat-Nerdin - Wanda Can! and I doubt that my clients knew about any of the struggles that I was having to deal with, haha.

Sep 09, 2022 05:18 PM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

I was thinking what a nightmare for the industry that this broker is training new agents Kathleen Daniels, Probate & Trust Specialist 

Sep 09, 2022 05:20 PM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Oh Brian. I always wonder about some other agents that do not take our profession seriously.  They make others look bad.

 

Sep 10, 2022 08:56 AM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

It makes me sad that they seem to do just fine and get plenty of business Will Hamm since their clients just don't know how bad they truly are.

Sep 10, 2022 09:01 AM
Don Baker
Lane Realty - Eatonton, GA
Lake Sinclair Specialist

It's our job to protect our clients from the nutbags on the other side.  It's really bad when it's the broker though.

Sep 10, 2022 10:59 AM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

Yes, they do not need to know what goes on behind the scenes Don Baker and I always try to make the transaction as smooth as possible for them.

Sep 10, 2022 01:43 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Brian:

That was ugly almost from the beginning. Good for you for standing up for what you had in writing and for getting the transaction closed. You have to wonder how some can stay in business.

Jeff

Sep 10, 2022 03:09 PM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

She is one that definitely made me wonder Jeff Dowler, CRS and sadly I think she has a thriving brokerage of incompetent agents, haha.  One of the many reasons I am looking forward to my week in Carlsbad next week!

Sep 11, 2022 05:55 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good afternoon Brian,

It blows my mind how incompetent some agents are and then throw arrogance on top of it and its an unpleasant transaction.So sorry you experienced that,  it can be such a pleasant experience when both agents work together.

Sep 13, 2022 01:27 PM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

Good afternoon, Dorie Dillard Austin TX that is the part that gets me, when they throw arrogance on top of it, haha.

Sep 13, 2022 04:57 PM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

As Ed Silva implied, Brian, one bad does not spoil the whole bunch! And, as Ray Henson said, thankfully you were there to hold this deal together. 

We have a Charlotte REALTORS FB page and I totally understand what happened with her posting. I absolutely LOVE that your peers sided with you, not even knowing you were involved in the transaction. 

Funny but, I JUST had a conversation at Closing with a seller late last week. They had absolutely NO idea that the agent AND her buyers on the other side were INCREDIBLY difficult and that I had shielded them from the drama.

The Closing attorney (remember, hired by the BUYERS - I was representing the Seller) made a comment to them that he had "no idea how I held their sale together!" They both, almost simultaneously asked, "What do you mean?!" He looked at me and instantly knew that I had just handled the craziness quietly and had not involved them.

His comment back to them..."The fact that you don't know what I'm talking about is a testament to your agent!" You know my heart smiled SO big!!

On our way out the door, they asked what he was talking about - their curiosity was killing them! LOL I just told them that their buyers and their agent were '...just a little difficult but, hey, we just sealed the deal! Let's go to lunch and celebrate." 

You operate just as I do - we are SUPPOSED to protect them from the drama. Only if we HAVE to share a crazy situation, do we bring them into the mix. They are busy planning moving, changes to or from a new city/neighborhood - why WOULD we involve them?!!!

Great story, Brian! Thank you so much for sharing in last month's challenge.

Oct 01, 2022 11:29 PM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

Good Lord have mercy! I had no idea my comment was so long until I hit COMMENT! 🤣 So sorry, Brian! 

Oct 01, 2022 11:30 PM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

Haha, I like your in-depth comment Debe Maxwell, CRS and that is pretty cool that the attorney assumed that your clients knew all that you had been through but didn't let the cat out of the bag when he found out that they didn't know.  Instead, he just gave you a huge recommendation!

Oct 02, 2022 05:37 AM