I had a discussion with some Sellers last night about maybe helping them sell their house.  Their house has been listed for well over a year; then the listing expired and they re-listed with the same agent, then ultimately withdrew the listing a few weeks ago.  They have been trying to sell privately/FSBO since then.  They really want to sell their house.  But, they really want to squeeze every penny out of the sale, too.  I understand their position.  Nearly everyone selling a house wants a good deal and they want to maximize their profit.  My market is Central Florida and the house I am talking about will be bought by first-time Buyers who need some or all of their closing costs and down payment paid for on their behalf.  No one else would be interested in this house b/c it's not big enough for a "move-up" Buyer and it's not cheap enough for an investor. 

This couple's particular real estate situation has some pros and cons.  The pros are that, while they bought their home in the past few years, they actually have equity if they price it and sell it near to what it needs to be to sell.  The house has all the major systems upgraded, with the exception of the electric but everything seems to work fine.  They basically have a 3 BR, 2 bath home, which is what people want to buy.  They are positive and up-beat about selling.  The cons are that this house is really a 2 BR, 1 bath house that the previous owner adjusted by bumping out another room and placing a full bath in the utility room.  That particular room's flooring is not graded the same as the concrete slab for the rest of the house (you must step down), so the floorplan is a little weird, but there is ductwork for the A/C and heat to this extra room, which is a must in Florida. 

I have several concerns for selling this home.  The main thing is that the price range I told the couple to list/sell the home at is fair and reasonable (and just slightly less than what it didn't sell at previously).  I take the advice of Broker Bryant Tutas and don't tell people what their house is worth; I merely tell them what it's going to take to sell their house in this market.  The couple could sell and net a goodly amount of money from the sale of the property, even with giving some major concessions to a Buyer.  But--they want more.  Geesh!  I'm good but if I wave my magic wand, nothing happens b/c NOBODY can sell a $1 bill for more than a dollar.  Their house IS what it is and no Buyer in their right mind is going to walk through their door and OVERPAY for their house.  It simply will not happen. 

If anything, Sellers in my market today need to think CONCESSION, CONCESSION, CONCESSION and hope and pray that bi-weekly price repositionings and Seller concessions to the Buyer will sell their house.  We have roughly 25,000-26,000 homes for sale and about 1,000 wind up closing per month.  What that means is that for Sellers in my market for homes that are in the first-time Buyer range ($100,000-200,000), they simply MUST price right, give concessions, or stay put and don't move.  Otherwise, it doesn't make sense to waste everyone's time, energy, and money.

So, to wrap up:  I say a home is a "listing" if it's not priced right and the Seller doesn't HAVE to move.  I believe you are working with a "Seller" when the owner listens to you as a professional real estate agent, makes a good decision about the right price, and also gives concessions to help Buyers into properties, if necessary.  After all, we agents are the professionals.  We do this full-time.  This is our career.  The Sellers typically move every 5 years or so and a lot changes during those years.  They need us to be honest and tell them the truth about the market (it's our ethical duty, if we're REALTORS) so they can make good decisions for themselves and their families. 

 

 
This post has been included in Florida Information Seminole County, FL Information

15 Comments on Sellers vs. Listings: Do Owners Listen to You as a Professional Listing Agent?

JUL
02
2008

Never thought about it that way, Lisa.  In an ideal world, we just wouldn't waste our time (and loose money) taking listings that won't sell.

4:47pm • #1
117,911 Points

Opening up includes realizm about what the worth of an item is - not just real estate.  I sometimes pick an area they are interested in and ask them if they'd over pay for an "x" in their area of interest. Sometimes you can see the wheels turn and the lights go on.

4:50pm • #2

Ron-  Thanks for your comment.  There are SO many homes for sale here, I just wish the non-serious Sellers would give up for a year.  THEN, we could sell some homes.  :)  As it is right now, Buyers are so confused about homes b/c there are too many to choose from. 

Heath-  Good suggestion.  Thanks so much for the input. 

8:17pm • #3

Lisa I dont know if you work more with buyers or sellers (I read your word concessions more than once?). But your job as a listing agent is to market your sellers home the best you can and to get them the highest price possible with the least amount of hassle. They are the owners and they ultimately make the decisions. All you can do is give them your advice and professional opinions. A great deal of sellers dont listen because they are stubborn and dont know what's going on with the market like you do. They are stubborn, wont listen to you until 6 months of you wasting your time marketing their property come to find out. You were right! Gee maybe they should have listened? so its up to you. Do you want to waste 6 months of your time?

9:10pm • #4
318,588 Points 26 Featured Posts Localism Sponsor Outside Blog

Sometimes sellers are sellers. And sometimes sellers are just somebody with a sign in their yard.

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10:11pm • #5
JUL
03
2008
468,223 Points 46 Featured Posts Outside Blog

Very Nice analogy Lisa, it doesn't make sense to think you can sell a home for more than it is worth.  Look at the number of competitors in the price range that tells the story.  What advantage will one home present a buyer over another.  Great post...Lisa.

6:57pm • #6
JUL
04
2008
198,458 Points 1 Featured Post Outside Blog

Good info.  The non-realistic people need to just sit tight and wait until market conditions improve.  Of course by then prices may have dropped further.  I always make sure to print out all the active listings nearby as well. That way I can tell them that these actives are what a buyer will be looking at.  No buyer is going to even look at your house if your listing is on the high end of the range.

10:57am • #7
JUL
13
159,612 Points 10 Featured Posts Outside Blog Hit Router

Lisa - You're thought process is right on track...  If the sellers truly want to sell it's hard to argue with "real estate truth"...

8:55am • #8

Thanks, all, for your comments.  He he.  Apparently, these particular owners DID listen to me re: price.  They listed EXACTLY where I told them to, just with another agent.  So, I guess I did a GREAT job with explaining the market to them, just not a good job in marketing MYSELF to them.  :)  The cool thing is, they listed with an agent from my company.  I don't see anything in the listing about the terms/concessions I told them to offer, though...  And in this market here, you simply MUST offer some good terms/concessions to first-time Buyers--or they'll go out and buy something else.  We'll see.  Maybe I can bring some of my pre-approved Buyers to this couple's house and sell it.  Hmmm.  Let me go back to my list of RTG Buyers for a 3/2/1 in a prime location at a great price.

9:30am • #9

Lisa what kind of concessions were you thinking about offering? seller helping with closing costs maybe?

12:33pm • #10

Stephen-

Any and all concessions possible, including up to 3% to closing costs, up to 3% to Buyer's down payment (for FHA loans with the Buyer utilizing Nehemiah or AmeriDream programs for as long as those programs last!), offering a free home warranty for the Buyer, etc.  Anything to get the hold seen and SOLD for the Seller.  My job as a listing agent is to do whatever is in the best interest of the Seller.  If, during our initial consultation, it's determined that selling is in their best interest, then selling it with as many Buyer concessions as possible is many times the best way to get that done for a first home.  It's different for other types of homes (investor homes, short sales/pre-foreclosures, fixer-uppers)...  But the homes that are selling in my market right now are best-in-class, move in ready homes and what is initially piquing the Buyer's interest (or at least generating an initial offer) is all the concessions listed, making it a NO BRAINER for the Buyer to buy my listing over all the other similar homes on the market. 

1:52pm • #11

Lisa it is your job as a listing agent to sell your sellers property at the best price, with the best possible terms with as little hassle to your seller as possible. And I would even say having said that, that if you are immediately giving away freebies even before a negotiation or offer is made your seller is behind in the negotiation before its started! If you are saying that in order to sell his property he has to give 3% to the buyer or other concessions to me you sound like you are working for the buyer not your seller! The buyer agent should be the one asking for buyer concessions not you! If you say your seller has to give away concessions to compete with other homes in his price range because his home does not compare with other homes because its not in move-in condition then youve got a problem!

3:42pm • #12

Stephen-

Thank you for your comments.  And, yes, I AM saying that the Seller must (typically) give 6% to a Buyer here in Orlando for a 3/2 home, even if the house is in mint condition, staged, etc.  There are simply too many homes available here to do otherwise.  Perfect example:  I had been working with a pharmacist since January and we saw EVERY home possible in her price range that was a 3 BR, 2 Bath with over 1600 square feet of living space, in both good and bad condition from $200K-$235K.  We looked at a few under $200K and a few up to $300K as well, in order to not miss out on any deals and the Buyer could easily have handled a mortgage for a $300K property, so no worries.  We settled on a house that was $219K in perfect condition (new roof, new A/C, huge master, great master bath) and asked for everything from the Seller (including a home warranty and $15,000 for Buyer's closing costs and down payment).  We eventually settled on a $225K sale price and the Buyer got everything she wanted and the Seller was basically happy, too.  There were about 5 homes that were in the running and we narrowed it down to two.  One was $219K and the other was offered at $189K.  Both were pretty good homes.  The Buyer chose the nicer home b/c it was phenomenally staged and was happy to bump the price up in order to help the Seller cover all the concessions that we ultimately negotiated.  The thing was:  This home was an awesome home and had been sitting on the market forever.  It would continue to be on the market/for sale or may have expired by now if not for the Seller sweetening the pot and offering to pay everything for the Buyer.  This Buyer was a perfect candidate for private down payment assistance b/c she had a great career but no ready cash due to paying student loans for her pharmacy license. 

If a home is well-priced here, is staged, and is in great condition and ready to move into, it may get some showings but the Buyers ask for concessions AND the kitchen sink, too. 

And I know and do my job very well for Sellers here; get the best price possible in the least amount of time at the least inconvenience to the Sellers, yes, as you wrote.  What that means in my market currently is "It isn't going to even get looked at unless you have the best price, best concessions, and a Buyer could move into it immediately b/c the condition is spectacular."  All other properties just sit and sit--and I'm not willing to do that to a Seller.  They expect me to sell their homes, not just list them to sit and eventually expire.  :) 

Too many listings here are making Buyers confused.  True Sellers are not confused--they are motivated and they do what's necessary to sell their homes.  If they want to sell their homes, I tell them what it will take to sell their homes.  They can either do those things or not; it's their choice but I can and do back up what I say to them with neighborhood statistics, active days on market, and list-to-sale price.  I like to list a home at what it will sell at (or close to) rather than chase the market down with multiple price reductions.  But, sometimes a Seller wants to list it a little high (within 3-5% higher than market) and then quickly get it in line with market value, which I am okay with doing sometimes, too.  But, then I think of those few weeks as a waste of time for both Sellers and Buyers. 

Anyway, thanks so much for your comments.  I value what you've said. 

6:07pm • #13

thank you Lisa for your comments, your extra clarification and for taking my comments as being positive and trying to be constructive. I just wanted to say also that if a sellers property is not in move-in condition and not as nice as other properties in its price range, have you or your sellers also considered trying to make it into move-in condition before offering buyer concessions that may or may not be necessary?

8:58pm • #14
JUL
14

Stephen-  Of course.  :)  Once everything is taken care of (staging, move-in ready, everything ship-shape, smells nice, etc.), then the listing has encouraging things such as "Seller will assist with closing costs" but we don't necessarily say for exactly how much.  I just try to prepare the Sellers, though, saying that some Buyers require a little more help than others to buy a house.  Of course I don't try to give away the farm from the get-go.  I just inform the Sellers that it may be necessary.  I help them mentally prepare for the worst but hope for the best.  :)

8:53am • #15

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Lisa Spalding, REALTOR, CDPE

Orlando, FL

More about me…

Watson Realty Corp., REALTOR, CDPE

Address: 2035 Howell Branch Rd., Maitland, FL, 32751

Office Phone: (407) 673-4200

Cell Phone: (407) 267-0304

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Orlando, Winter Park, Maitland, Longwood, Central Florida Areas-SELLERS/BUYERS; Sell A Home; Do You Qualify for Down Payment Assistance? BUYERS Pay NO Commission;Use a REALTOR! CDPE/Certified Distressed Property Expert for Short Sales; Pre-Foreclosure Properties; www.WinterParkHomeFinder.com www.OrlandoAreaPropertySource.com


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