User98127_3_t Ted Mackel Simi Valley Real Estate Simi Valley Homes, Simi Valley Realtor
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Suckling PigletsIf you still depend on a fax machine and this Blog post makes you angry, then good.  You should really think long an hard about what I post below.  Now if you cannot come to ween yourself off your fax machine addiction and your fax machine still has thermal paper and or a handset, I hope this post really roasts you into a fury.

1.  Fax machines degenerate the copies they make everytime you fax the same document.  Your documents become unreadable and especially with the small print on real estate forms this happens after fewer re-faxes.  This degeneration problem is very problematic in that loan underwriters cannot read the purchase contracts and if you make a client sign a document that cannot be read, then you just created a document that cannot be enforced.

2.  A fax machine is like a boat anchor, why be tied to a dedicated pile of outdated junk, when there are other ways to convert and transmit your paper documents.  Why have to be tied to a home fax machine or a office fax machine when documents can be delivered to your email 24/7?

Epson CX60003.  All in one copier scanner printers are under $150. for home use. If you need an automatic sheet feeder then the cost is more; however for less than $150 as in the picture of this Espon CX6000, you can convert your documents with a higher quality scans than a fax will ever give you and with Acrobat you can actually add text and graphics to the documents you scan.

4.  On the Real Estate side of  transactions, electronic signatures create the ability to totally eliminate a fax machine, FedEx, messengers, or any other courier/overnight delivery systems.  This reduces time waiting for documents to be shipped all over town or even around the state or country.

5.  Online Transaction management systems are now becoming popular enough (why this is taking so long to be realized by agents is another blog post in itself)  that the online storage and distribution of documents to all parties of the transaction creates less dependence on a fax machine.

Now I know some think how can you even contemplate running a transaction without a fax machine?  Most transactions start with a paper purchase agreement and that has to be at least converted?

Yes this is true, but the conversion does not have to be made with a fax machine.  As I mentioned above scanning into Acrobat produces a much higher quality reproductions that then has the ability to be amended or even set up to be electronically signed.  This scanned document can be sent via efax if the recipient on the other end still uses a boat anchor, sorry I meant a fax machine.  If you use a service such as efax or a similar service,  then your documents will be converted to PDF anyway,  not a the quality level you can create with your own scanner and Acrobat,  but now your documents will no longer be degraded by the fax machine.

As agents, most of our offices already have all the equipment in place to leave the fax machine as the last go to device (only when your arm is twisted).  I have only one client at this point that does not have computer access, but even more interesting this same client does not have access to a fax machine either.  Even when I look further into the homes of people I meet, everyone has a computer, very, very few have a fax machine.

Overall the ability to give clients access to their documents 24/7 take much more than a fax machine.  The quality of these documents is critical and shows what level of care and professionalism we have for our craft.  The tools are mostly already at our disposal, I see this more as a shift in attitude and not a  shift in some new technology.
 
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25 Comments on 5 Reasons why Fax machines are obsolete

I presented this question on Twitter a while back... the response was interesting.... look at how long the cassette tapes hung around after their time?

I'm ready for them to go away. I just received some papers from a client that really looked like the 'ole thermal paper kind :O eeee gads!

I've also had to get better copies to the loan officers many times!  There is a definite room for improvement these days!!!

I'm for the Bye-Bye on the Fax Machine!   It's so nice on the receiving end to get email wherever you are vs. having to get to a certain machine!

07/02/2008 10:06 PM by Kim Wood REALTOR(R), PA (RE/MAX Main Line)


Ah but techno-reality rears its head....if you disconnect the fax....all of the non-email fluent, scanless agents, attorneys, direct folks who still use the perhaps antiquated fax....and are sending you offers will be cut off...and technologically, economically and every other wise...oh yicks !

07/02/2008 10:07 PM by Sally & David Hanson Realtors WI Residential-Commercial-Short Sale (First Weber Group)


I hate it when I get a fax that has been sent several times, drives me nuts trying to read the thing. Good point.

07/02/2008 10:08 PM by Chris Cox (Coldwell Banker United, Realtors)


Ted, I recently came out of the dark ages to start emailing files and it's been a better system for me than the fax. Especially with sellers out of the area, we can read the documents now.

07/02/2008 10:12 PM by Debbie Malone, Realtor (R), Lynchburg, Smith Mountain Lake, VA (RE/MAX 1st Olympic)


I wouldn't go without my UFAX (faxes that come as a PDF to my e-mail), at least until our new transaction management system is up and running...woot!  (<-- did I just say that...)

07/02/2008 10:12 PM by Suzanne Champion ---> Columbus Ohio Real Estate (Coldwell Banker King Thompson - Westerville Ohio)


Sally & David,  You bring up an interesting issue, but I have to differ.  Every single agent has to access the MLS through a computer to be able to get the data to show listings.  It is impossible to be in this business without computer access.  The offices these agents work out of have the equipment.  You are thinking of such a very very very infinitesimal percentage of people that need be, they can present their offer like the good old days.  I think presenting should be done more and that is a whole different topic.

07/02/2008 10:16 PM by Ted Mackel Simi Valley Real Estate Simi Valley Homes, Simi Valley Realtor (Keller Williams Realty Simi Valley)


I agree with everything you mention, and I would throw my fax machine on the trash heap except for the fact that many lenders I deal with on short sales still will not accept electronic paperwork submission and require huge 50+ page faxes for approval.  And what I hate the most is that it all must be submitted ina  sibgle fax, so if there is a paper jam on page 47 I have to start all over again!  Ugh!

07/02/2008 10:18 PM by Steve Shatsky - Dallas Real Estate & Short Sale Specialist (Keller Williams-Dallas City Center)


Debbie,

One thing I forgot to mention is that when you get inthe habit of emailing documents, I have a copy of the entire file on my laptop with me at all times, no need to carry around a paper file.

07/02/2008 10:18 PM by Ted Mackel Simi Valley Real Estate Simi Valley Homes, Simi Valley Realtor (Keller Williams Realty Simi Valley)


Don't be silly Ted...I still know of agents that insist on using an electric typewriter to create docs...if they are so happy in the Stone Age, why should we disrupt their happiness?? I can't wait until the fax machine is gone - at every office that has one, too many people have access to all that "confidential" data.

07/02/2008 10:29 PM by Dawn Maloney, ABR (Geneva Chervenic Realty)


Ted- When I'm in the office, I scan my documents to my e-mail.  I then save a copy, on my laptop and forward the e-mailed copy to my clients, attorneys, cooperating agents, or whoever else may need them.

Yes, I can also scan to my e-mail, from my home 4-in-1 machine, but the quality is better on the large office copier.

07/02/2008 10:31 PM by Marilyn Katz - ABR, e-PRO - WestportCTProperties.com (Prudential Connecticut Realty)


Dawn,  I think you came up with Reason #6 Confidential Information Protection!!!

07/02/2008 10:33 PM by Ted Mackel Simi Valley Real Estate Simi Valley Homes, Simi Valley Realtor (Keller Williams Realty Simi Valley)


I use the free www.k7.net fax service to have everything sent to my email account.  I have plenty of space on gmail to store my documents while clients are active and either leave them or store to a file after closing.

07/02/2008 10:43 PM by Linda Coen-Cushman (Allison James Estates & Homes)


You make some great points!  This is a fun discussion!!

Thanks,

Tom Davis

World Class Delaware Realtor

07/02/2008 10:55 PM by Dover Real Estate, Dover Homes For Sale Real Estate & Delaware,Dover's Tom Davis (Delaware Real Estate: Delaware Homes: Delaware, Dover , ERA)


I have to agree, the fax machine is quickly becoming obsolete. Converting documents to pdf is the only way to go.

Good Post!

07/03/2008 08:16 AM by Michael Setunsky (Michael's Commercial LLC)


We use efax to receive our faxes and we typically scan large document packets and send via email.  Most incoming are received as as PDF and then dropped into the appropriate client or document folder.  Never the less I just looked at our fax transmittal and we did fax out 32 transmissions over the past 3 months so while certainly not a preferred method it still has some use.  Sometimes it is easier to just wallk over and fax a single page than it is to scan, open and email then delete the scan.  The minute you dump it the minute you will need it.

07/03/2008 08:34 AM by Keith Webb GRI (Guardant Investments, Inc.)


Our office finally provided us with a good quality scanner and it has been heaven.  We have far fewer illegible contracts these days.

07/03/2008 08:51 AM by Kathy Anderson of Ken Meade Realty - Located in the heart of Sun City Grand (Ken Meade Realty)


Ready or not doesn't really matter does it?  If the public still uses faxes, then we have to communicate the way they want.  I think email is still best, and a scanner works, but your client dictates how to return the docs signed.

07/03/2008 06:28 PM by Greg Fox (Realty World Wichita)


Greg,  Good point however I will disagree in that more of my clients are just fine with using email over the fax machine and I when I explain how the process works with Docusign,  I am not getting a bunch of resistance.

07/03/2008 06:49 PM by Ted Mackel Simi Valley Real Estate Simi Valley Homes, Simi Valley Realtor (Keller Williams Realty Simi Valley)


I read this a few days ago and didn't comment, but had to return.  I have a fax that I RARELY use, however it came in handy over this past weekend as I was trying to send bids to a client. 

First of all, her aol email account kept kicking back the attachments as the files were "too large". 

Then I broke up the emails into several smaller ones, only to find that my client was still using an ancient version of Word Perfect, so although she "received" the files, her system couldn't read them... 

Low and behold, the old fax machine came to the rescue!  

07/07/2008 09:23 AM by Connie Tebyani, Platinum Home Staging Serving Los Angeles and Ventura Counties (Platinum Home Staging, Inc.)


Ted - I'm amazed at the discussion thread on fax machines!!!  I wouldn't have thought soooo many agents would still be in that mindset today.  We have faxes in the office - collecting dust but also for the exact reason Connie mentions above.  Fortunately Prudential Carolinas Realty provides each agent an efax phone number.  It's the only way to go...

Raleigh Realtor – Pamela St. Peter

Your connection to Raleigh Real Estate

07/31/2008 08:50 AM by Lee & Pamela St. Peter Your Raleigh Realtors ~ GRI, CRS, ABR (Prudential Carolinas Realty)


I still remember my first fax machine, boy she was a beauty, thermal paper, turned yellow, curled up, made that wonderful connecting noise. Fond memories.

07/31/2008 08:58 AM by Jim Fischetti (The Fischetti Group/Keller Williams)


I'm not a big fan of fax machines.   But .............. I have several short sale listings; and the only way they will accept the short-sale package is be sending them a 75 page fax.   What a pain in the you know what ! ! !

07/31/2008 08:58 AM by Colorado Springs Real Estate Blog - Kathy Torline - Nordstrom (Prudential Professional REALTORS)


Pam, Jim and Kathy,

Thanks for your comments.  It's getting better.  I convert e everything to PDF and send it via email 90%of the time. 

07/31/2008 11:03 AM by Ted Mackel Simi Valley Real Estate Simi Valley Homes, Simi Valley Realtor (Keller Williams Realty Simi Valley)


Ted - I agree with you the quality of the document gets comprimised each time it is faxed. I use efax and our MLS uses mongo fax - in both of these cases I receive my documents as a PDF.

07/31/2008 12:46 PM by Sharon Paxson (Prudential California Realty)


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Real Estate Agent: Ted Mackel Simi Valley Real Estate Simi Valley Homes, Simi Valley Realtor (Keller Williams Realty Simi Valley)
Ted Mackel Simi Valley Real Estate Simi Valley Homes, Simi Valley Realtor
Simi Valley, CA
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Keller Williams Realty Simi Valley

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