Authored by: Laurie Mindnich
July 3rd, 2008

As buyer agency becomes more common in New York, myths and misunderstandings abound.

A consumer misunderstanding involves seller perception. While the term "buyers agent" might strike fear in the heart of a seller accustomed to both parties working with a buyer on behalf of the seller, it's actually clarification for both parties in the transaction that tends to afford the process an ethical and smooth conclusion.

Working on behalf of a buyer does not eliminate required "fairness to the seller" intrinsic to all transactions.

The idea is NOT to create issues for the seller, or offers without merit. Rather, it is to clearly define the parameters of a fair price, fair terms, and in all likelihood, required pricing commensurate with value that will ultimately be determined by an appraiser.

Another myth that appears to be perpetuated by some Realtors on Long Island is that a buyer agency contract is required in order for a buyer to obtain representation. Realtors on Long Island tend to concern themselves with a "liability" issue which, so far, I'm simply not seeing as an issue at all. It is no different than liability present when Realtors represent (with fiduciary) a seller.

Confused, many agents feel that a contract guarantees THE BROKER payment, eliminating the possibility of a buyer locating a property after a Realtor has presented properties to a buyer. Indeed, it is from our view a "hostage" situation.

Our philosophy is that if we haven't established the necessary trust between ourselves and a buyer, we haven't established the right to compensation. While some might consider this perception risky, we have found that buyers with loyalty earned by us are more than willing to keep us as their agent, irrespective of the possibility of a property located without our involvement (i.e., open house, fsbo , etc.).

In the event that a buyer does locate and consummate a transaction despite our involvement, we are inclined to look to ourselves for the problem- surely, had we operated with an acceptable level of integrity and trust, we would be included in the transaction.

Another problem with a signed agreement from the buyer (outside of the NYDOS disclosure) is that there are many Long Island Realtors that intentionally, or out of ignorance, either counsel sellers to discourage buyer agency compensation (but include, in the price of the house, a fee to be paid to an agent that brings a buyer, representing the seller), or don't alert sellers that this compensation is not included in their listing agreement.

For this reason, holding a buyer hostage via a contract that may well require payment out of the pocket of the buyer is a violation of the fundamental practice of buyer agency on Long Island, and the accompanying fiduciary incumbent upon the Realtor- causing an unnecessary expense is a violation of fiduciary, and therefore unacceptable.

If we can't convey to the listing agent and seller that payment is to come out of the proceeds included in the price of the house via a fee that OUR BUYER is paying in the price of the house, we aren't doing our job. Period.

Until listing agents reduce their fee to include ONLY the listing "side" (typically, a total seller fee is 6%, with 3% going to the buyer's agent) it is incumbent upon all of those seeking to represent buyers to comprehend FIDUCIARY to the buyer through a full understanding of what the buyer is paying in the price of the house for representation.

It is appalling to imagine that a buyer's agent would require payment from a buyer, knowing that the fee for the buyer is IN THE PRICE OF THE PROPERTY, AS WELL.

Long Island is tricky. Were it like most areas that are full of seasoned and competent Realtors accustomed to buyer agency as the only way to conduct real estate, there would be no concern that a buyer would be compensating their agent once through the listing fee in the house, and again out of pocket to the agent. It simply isn't a problem in many areas, as ALL listings fully anticipate, and offer payment to, a buyer's agent in the MLS system.

Until this is true in New York, and specifically on Long Island, it is dicey, and unacceptable to demand a contract from a buyer seeking representation.

We don't do things the way that Long Island "does things", because it has been far too unethical in our opinion, for BOTH parties in the transaction. The resultant disdain that most consumers have toward the real estate industry in general on Long Island is a deserved assumption.

Working to become an integral part of a fair transaction does not seem an unreasonable request on the part of consumers. Hey, it has to start somewhere.

If you are seeking a property on the North Fork of Long Island, or would like a review of our consumer friendly rates to list your home with the utmost care, please contact us. We are happy to answer any questions that you may have. Our goal is your goal- a transaction that is clear, defined, and puts integrity ahead of self-gain.

photos: iStockPhoto

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12 Comments on Buyer Agency on Long Island, and in New York for Home Sellers/Buyers

Great post Laurie.  Nicely stated and oh so true.  There was one sentence that I question,

"Realtors on Long Island tend to concern themselves with a "liability" issue which, so far, I'm simply not seeing as an issue at all. It is no different than liability present when Realtors represent (with fiduciary) a seller"

So far I don't see the liability as an issue either.  However, it is different from the liability present when Realtors represent a seller.  When a Realtor represents a seller the seller is responsible for the acts and statements of the agent.  With a buyer's agent the buyer's agent alone is responsible for the statements made and any errors and ommissions. 

07/03/2008 04:30 AM by Miriam Bernstein,Westchester County Real Estate (RE/MAX Prime Properties)


Well said.  Flagged.  This should be featured.  Agents in NY are a "tad" behind many other areas in the country vis-a-vis buyers' agency. 

In fact, I've read posts from NY agents who state that there is no Dual Agency in NY, etc.  Of course, these are the agents who list the "exclusives".  One of these days there is going to be a class action law suit that finds that the brokers listing "exclusives" are not providing proper disclosure to their seller clients.  But, I digress.

You've got a good handle on buyer agency.  But, I fear that you're swimming upstream.

07/03/2008 06:54 AM by Lenn Harley, Homefinders.com, MD & VA Real Estate


Hi, Miriam! you are absolutley correct- my error. I just find the "liability" to be an undefined excuse, in order to get buyers to sign an agency contract. Your area is different; until LI gets with the program, I see major issues with the contractual aspect of BA. If buyers pay twice due to irresponsible listing agents, there will be some big issues down the pike (and, I'm fully behind the issues, supporting the hapless buyer).

Lenn, upstream is a kind (and understated) perception- the agents on Long Island are just not willing to view ANYTHING from a legal perspective. I support contracts in areas where the agents are together on compensation (i.e, some kind of consistency with including all representation when counseling sellers about co-brokes), but here, it's quite dicey. As Miriam has pointed out, her area is getting a good grip; our area is just, well, pathetic. Thank you.

07/03/2008 10:39 AM by Options Realty


Laurie:

An excellent post. I stopped by to say thanks for taking the time to comment on my post which is directly related to your post.

Business practices vary from region to region.

As an attorney, I've never understood why the real estate industry has permitted dual agency, which is a COMPLETE misnomer because it is impossible to truly be a fiduciary to parties with differing interests. There is no way for an agent to fulfill their duty of loyalty to both the buyer and the seller. In California, when an agent takes on this role they must disclose it on a form that essentially reduces the agent to the role of a transaction broker who does not owe a fiduciary duty to either party. Whether the distinction is ever adequately explained to the buyers is unknown. My hunch is that the buyer and the seller believe that the agent is still operating in the capacity as their agent.

There are problems with buyer's contracts. I have seen some that are very fair to both the buyer and the buyer's agent and essentially operate to spell out the responsibilities of each party. I have also seen some unconscionable buyer's contracts. Most likely they would be considered void for unconscionability depending on state law.

Lisa

 

07/03/2008 02:21 PM by Lisa Lambert, Esq. (1031 Exchange Expert) (1031 Exchanges - Asset Preservation, Inc.)


Hey Laurie:

I just noticed you subscribed to my blog. It's so appreciated.

Lisa

07/03/2008 02:29 PM by Lisa Lambert, Esq. (1031 Exchange Expert) (1031 Exchanges - Asset Preservation, Inc.)


Lisa, prospective buyer clients look at us with complete confusion when we offer the NYDOS disclosure, commenting that they haven't SEEN one yet. Either the requirement of acknowledgement is far to vague (at first substantive contact), or buyers are not provided an adequate explanation- how else to explain the far too common practice of sub-agency, which still exists? With respect to dual agency (and the related designated dual agency), I simply pretend that it doesn't exist, because really, it's a pretend agency.

I'm thrilled to pieces to subscribe to a blog from the view of an attorney, and am glad that you've made it available.

07/03/2008 04:11 PM by Options Realty


Hi Laurie, agency is an issue no matter where you go or which state you practice in.  Many do not understand agency and tend to misuse or abuse agency.  Nice post...Laurie.

07/03/2008 06:49 PM by Gary White~ Grand Rapids Real Estate, FLexIt Realty, a call or click away! (Flexit Realty~Serving West Michigan)


No question about it, Gary- but practices are encouraged here that are quite, ummm...different. Thanks!

07/03/2008 07:41 PM by Options Realty


July 4, 2008


Dear Laurie,

As celebration of our nation's independence begins around the country, I just wanted to wish you Happy 4th of the July and all the best.

So enjoy time with family and friends this weekend and as always, remember those men and women serving our great country to protect our freedom!

"Tommy" Decebal Adamescu

 Long Island Building Consultant

 HomeSpectorInc.com

07/04/2008 12:36 AM by "Tommy" - Decebal Adamescu - Long Island NY Home Inspector (HomeSpector Inc. 516-851-5833)


Thank you, Tommy

07/04/2008 10:48 AM by Options Realty


Laurie - Great post on your pet peeve.  I agree that this is the way it should be...." Our philosophy is that if we haven't established the necessary trust between ourselves and a buyer, we haven't established the right to compensation."

07/06/2008 09:22 PM by Jennifer Fivelsdal, Rhinebeck NY (Keller Williams Realty)


Jennifer, I'm guessing that you don't often run into buyers without loyalty to you- until we can be certain that, via the listing agent's reluctance/incompetence with regard to BA, still an issue on Long Island, acceptance of a fee via the contract (and in the price of the home) violates buyer fiduciary. How complicated it is in my area, to the detriment of all parties involved!

07/07/2008 08:38 AM by Options Realty


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Real Estate Brokerage: Options Realty
Laurie Mindnich
Southold, NY
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