I worked for a now defunct mortgage company named SMC Mortgage Company in Glens Falls, NY. I was not happy with my experience there after leaving. Actually, I began becoming unhappy a while before I left... I did not like the common consensus that my former colleagues seemed hold... They gave each other high fives when they were able to really "sell" someone on a bad loan! It was like they took pride in in pulling the wool over people's eyes... Like that made them "good"!
The mortgages that I wrote were frowned upon by management for not have a high enough overall percentage of fees. I brought a lot of ideas to the table to improve efficiency, lower overhead operating expenses, treat SMC clients better and to implement a referral strategy to work with local agents in the area.
My ideas were all shut down until our differences became too great to reconcile and I left the company while they continued to spiral down their self destructive path.
A while ago I signed into My Merchant Circle account and navigated my way to SMC's Merchant Circle landing page.
I left the following review:
"I worked for this company briefly. I thought that maybe I could bring some class and skills to the environment that would elevate the level of service that this company was able to provide and that maybe I could bring some ideas to the table that would put this company ahead of the competition. I did bring some great ideas with me. Every one of which was shot down because the owner of the company did not think of it. His ideas were ridiculous and I truly feel that he cared more about earning a commission check than he did about serving the best interests of his clients... which is probably why the company shut down... I wonder how Tom is paying for his mercedes now. The best way that I can describe this outfit is that they were a Cluster*#$@. everyone in this organization so I left and moved on to a much more ethical company who appreciates my ideas and who treats clients the way that they deserve instead of like a paycheck."
March 28, 2008 by Christopher Ohlsen in Plattsburgh, NY
This is my God's honest review of this company. Now they are out of business and I am not surpised in the least. There was a false review on their Merchant Circle profile that was left there by one of their unscrupulous employees, so I went back one more time to set the record straight and I have not thought about it since.
An old friend of mine who had a similar experience with SMC Mortgage Company in Glens Falls contacted me recently. He told me that SMC Mortgage Company had indulged in criminal activity since my leaving and that he reported them to the Banking Department right before leaving himself and that resulted in them being shut down.
Yesterday I recieved an email from someone who I will keep anonymous in this post.
The Email I recieved:
"Christopher,
I got your name off the defunct SMC site. Now that your blood is boiling, let me explain why...
I write for the local business journal and two years ago I was assigned a story about this new mortgage company. Den assured me SMC could write a loan for just about anybody and under just about any condition. That is why I tried to contact SMC now.
I have friends who will lose their home soon if they don't find a mortgage company who can help. Countrywide is making no effort to work with them. Yes, these homeowners made some bad decisions and are way over-mortgaged; but maybe you or another firm you know of can figure out how to keep them in their home.
If you think you can help, please email or call me at your convenience."
My Response:
"Anonymous,
The fact that Den thought that he could write a loan for anyone under any circumstance is probably why they are defunct... that and the fact that they were writing FHA loans without the proper certifications and pocketing the FHA government funding fees illegally.
I just received your call; I can't promise anything except that I will take an application and do my best to help them improve their situation. Thank you for your consideration. Have a great holiday weekend!"
I believe in Treating People Right and that is why I have such a problem with this former employer but did I going over the top? What justifies "defamation of character"? I have been reading a lot about new rules that are being proposed to "govern" blogging to some degree and I am curious just how far a blogger can actually express his first amendment rights...
I am not intentionally setting out to defame anyone but I am a firm believer in telling the truth.
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