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Overcoming obstacles in Real Estate transactions: find a precedent.

By
Real Estate Agent with Thompson Company, REALTORS® 240.593.2860 MD594797

Real Estate transactions are like obstacle races. Ideally, they are easy to navigate and end with a sprint to the finish line. Occasionally, though, obstacles just seemingly drop out of thin air right into our path and we must figure out a way to climb over them. 

Overcoming obstacles in Real Estate transactions: let's find a precedent. 

A few years ago, I was working with a lovely client to sell a Silver Spring condo. It was a garden-style, on the top floor, and very well maintained. Among the numerous improvements my client had made were a new sliding glass door and new windows. Since she replaced the old with like-kind, she did not have to petition the condo board - or so she thought. She had also hired a contractor who had done several jobs in the neighborhood, and it was all covered under a lengthy warranty. Great selling feature -unless it causes the sale of your condo to come to a screeching halt that is! 

My seller ordered the condo resale packet to hand over to the buyer. Per law, condo docs must be delivered at least 15 days prior to closing and the buyer gets 7 days to review it all. The docs include a resale certificate that states whether the unit owner is in good standing (ideally, yes) and the property is free of violations (also, ideally, yes). 

When the resale certificate arrived, we were surprised to read that the new windows had been flagged! True to the color scheme of the subdivision, they were the same shade of brown, but there was one subtle difference in design. It wasn't noticeable unless you were looking for it, especially because the neighbor one floor below had windows just like it. 

What to do? Replacing the new with new and spending 5K doing so, didn't make any sense, but this was exactly what the condo board was expecting to cure the violation.

We extended our closing date to buy some time to deal with this. The seller contacted board members but none were willing to communicate. She was invited to submit an appeal which was denied. Our buyer walked.

We put the condo temp off the market while we tried to find a solution that did not involve investing 5K my client didn't have. I suggested that she talk to the neighbor below who reported not having run into any issues with these windows, and to walk the neighborhood in search of others. She found them. It wasn't many, but there were others! I looked up sales records and called the listing and buyers agent and asked for their assistance. I was able to confirm for at least 1 other sale that the very same windows had been installed prior to a purchase contract being signed and the resale docs being ordered. They had not been flagged on their resale certificate!

Armed with unit numbers, pictures of the windows, and the info from a comp sale, my client appeared at the next board meeting and successfully plead her case. The violation was removed. Of course, she was required to order and pay for another resale packet to get a clean bill of sale. 

We put the condo back on the market and had it ratified again within a few days. My seller ended up netting just a bit more the second time around. That one was as smooth of a transaction as we could have hoped for.  

Crossing the finish line = Closing Day!
*This blog post is an entry into ActiveRain's
March 2023 Challenge - March to a Solution*
Thank you for hosting, Patricia and Kathleen! 
Posted by

Andrea Bedard
Thompson Co., REALTORS®

Silver Spring, Maryland
andreabedard.com

Fluent in Real Estate and German.
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Comments(7)

Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

Andrea Bedard - You did your due diligence, and you did it well - exceptionally well! When an HOA sets a precedence, unfortunately, one hand on the HOA Board doesn't know what the other hand is doing and they are quick to throw out a violation and create problems, like stopping a closing. That is just terrible!

But through your initiative, and your own discovery, you set the record straight. I am glad to learn your client received more seller's net in the end, thanks to your quick actions, doing the right thing, and working in your client's best interest. 

Andrea, I applaud you loudly!

Mar 31, 2023 03:31 PM
Andrea Bedard

It was quite intense, Patricia Feager, MBA, CRS, GRI,MRP! I don't believe we could have gotten the waiver without the other closed coms. It took some digging, lots of calls, and even more time.. but it paid off!  

Apr 04, 2023 08:48 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hello Andrea - while I wouldn't describe working with homeowner associations as "tricky" it does require skill.  Crossing "t's" and dotting "i's" is just a part of it.  Sleight of hand magic-like movements can raise more than eyebrows.  

I am glad the situation was corrected and a buyer was "found".  

Mar 31, 2023 04:04 PM
Andrea Bedard

To say I was relieved when my client received a waiver for her "violation", is an understatement. That's the thing with condos/HOAs, all rules need to be applied equally across the board. 

Apr 04, 2023 08:50 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Andrea Bedard you hit more than one nerve with this post. The Board of Directors for homeowners associations can be a real PITA. And, many have no clue what they are doing. They feel a sense of power and rather than advocating for the homeowners, they make their lives miserable. 

This is a wonderful example of how to march to a solution and be an advocate for clients.  Go find other examples and take them to the Board!  Love it! 

Thank you for your participation in the March to a Solution Challenge. 

 

Mar 31, 2023 06:13 PM
Andrea Bedard

I tried getting a hold of the condo board on another transaction last year, and it was impossible. I had to go through a management company who whose "administrator in charge" was not a licensed REALTOR. She got tired of our calls and had her assistant make up excuses. My buyers ended up canceling that contract! 

Thank you for hosting this contest, Kathleen Daniels, Probate & Trust Specialist, and for your comment! I just wish I could have found the time to pen two more posts.  

Apr 04, 2023 08:53 AM
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

What a difficult or should I say painful way to get to a solution... over the decades I have been in Real Estate the client who ended up being on the Home Owners Association.... well let me just say were not my favorite clients:)Endre

Mar 31, 2023 09:39 PM
Andrea Bedard

It was nerve-wracking, Endre Barath, Jr. , and such a relief when we finally got the waiver and a clean resale certificate. I just felt strongly that my client shouldn't be forced to replace almost brand-new windows when another neighbor had no problem selling with the exact same kind. 

Apr 04, 2023 08:55 AM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

Good for you for finding others who managed to sell without being flagged!

Apr 01, 2023 05:40 AM
Andrea Bedard

Thank you!!

Apr 04, 2023 08:55 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Andrea, HOAs can sure wreck havoc with a transaction, I had one in October that finally closed in January!   Glad to hear your seller finally got the finish line!

Apr 01, 2023 09:05 AM
Andrea Bedard

Thank you, Joan Cox! And congratulations on getting your transaction to the closing table! 

Apr 04, 2023 08:56 AM
Leanne Smith
Dirt Road Real Estate - Golden Valley, AZ
The Grit and Gratitude Agent

Sales obstacles are usually present in all sales transactions. Real estate has many potential ones and the earlier due diligence by the real estate agent as well as sellers and buyers allows for some of those to be removed before the obstacles show their time consuming heads.

Apr 06, 2023 07:44 AM