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Selling and Failing in Poinciana FL Real Estate!!

By
Real Estate Broker/Owner with Tutas Towne Realty, Inc and Garden Views Realty, LLC BK607690

My batting average is .600!!!Hi folks, earlier this week there was a discussion over at Agent Genius about REALTORS® only selling about 20% of their listings. The post was actually about Real Estate Shows but, as blog posts tend to do, the discussion got off topic. Anyway, I'm not sure where this percentage came from but let's go with it since it doesn't really matter for the sake of this post. 

This post is about listing brokers not selling all of their listings and Barry Cunningham, from Real Estate Radio USA, arguing, mentioning that he sells 100% of his properties. He was dumbfounded that we as REALTOR(S) don't have a 100% success rate. Maybe he would have been happy with 75%, I just don't know. 

I want to explore this topic a little further in this post. As a little background, it's important to understand, that Barry IS a real estate professional, he's just not licensed. He is a principle to the transaction. He buys houses and sells houses BUT he is either the owner or has an ownership interest in the property that he is selling. I'll get back to this later. 

For now, I want to share my percentages for the last 3 years. 

In 2005 I closed on 88% of my listings. Out of the other 12% NONE were listed with another company after I withdrew them. They were all taken off of the market. Some I re-listed and sold later. Some were rented out and a few of the Sellers just had a change of plans. 

In 2006 my percentage dropped to 54%. 21% of my listings were re-listed with another company. 25% were taken off the market. Most were rented and 1 was foreclosed on. This year was the beginning of the market decline for Poinciana and it took a while for Sellers to accept it. Sellers were antsy. 

In 2007 it got worse. I only sold 40% of my listings. In fairness, to me, some of these are still on the market. Only 9% were listed with another company. 51% were removed from the market. Most were rented, some are just waiting and unfortunately, there were a few that were foreclosed on. 

My average success rate for this 3 year period is 61%. BUT...only 10% of my listings were listed with another company after they left me. 29% were withdrawn for other reasons and will be back with me in the future. The reality is 90% of my sellers were/are happy with my service. So stats can be deceiving if not analyzed properly. Do you know your stats? 

Now let's talk about Barry's 100% success rate. Barry is an Investor. He sells 100% of his properties because he only buys properties he knows he can sell. That makes sense and I agree with it completely. I've sold 3 of my properties this year so I too have a 100% success rate although on a much smaller scale. The reason Barry sold his and the reason I sold mine is because we are the ones making the selling decisions. 

As REALTORS® we don't have that luxury. We have to depend on our customer/clients taking our advice. And, as we all know, some do and some don't. AND... to make it even more difficult, they change their minds often. 

For example, I've had two of my Sellers, lose deals this year over a few thousand bucks. They had great Buyers with what I thought were acceptable offers, based on earlier conversations with my Sellers, however, when it got right down to it they decided to negotiate further and the Buyers walked. In both cases, I told my Sellers the Buyers would walk if they countered and they did.

If these were my properties I would have accepted the offers and moved on to the next deal. BUT.....they weren't my properties and I didn't have the authority to make those decisions. Will I eventually sell them? One I will and one I may not, as they have now placed themselves in a short sale situation. 

So what Barry does is different from what we do, not much, but in the one area that matters most.....decision making. 

One thing I do agree with Barry on......a 20% success rate is terrible!!! I hope mine is never that low, but it's possible, if my market keeps sliding downward. 

What are your thoughts?

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 Tutas Towne Realty, Inc handles Florida real estate sales, Florida short sales, Florida strategic short sales, Florida pre-foreclosure sales, Florida foreclosures in Kissimmee Florida Short Sales, Davenport Florida Short Sales, Haines City Florida Short Sales, Poinciana Florida Short Sales, Solivita Florida Short Sales,  Orlando Florida Short Sales, Celebration Florida Short Sales, Windermere Florida Short Sales. Serving all of Polk, Osceola and Orange Counties Florida. Florida Short Sale Broker. Short Sale Florida.

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Comments(38)

Real Estate Investing |Real Estate Investment
| Real Estate Radio USA - Fort Lauderdale, FL

Kudos to Melina and Kris!

Melina I love that you see it. You're the lind of agent we love to work with!

Jul 06, 2008 01:24 AM
Anonymous
Stan

Sounds to me like an argument over whether apples or oranges are fruit.....

Two different business models with the only common item being real estate.

Jul 06, 2008 04:02 AM
#20
Real Estate Investing |Real Estate Investment
| Real Estate Radio USA - Fort Lauderdale, FL

it only sounds different because it seems you do not understand that which it is we do. Don't just read BB's post, actually take the time to read our comments...but then again...as so often happens here on AR

Jul 06, 2008 05:01 AM
Bryant Tutas
Tutas Towne Realty, Inc and Garden Views Realty, LLC - Winter Garden, FL
Selling Florida one home at a time

Brett, Stan IS a consumer and fully understands the diffrence between what you guys do and what REALTORS(R) do, or don;t do in some cases :). The technical side of what we do is not that different. BUT...we do it for others and you guys do it for yourselves. That point IS in the post and it's true.

Jul 06, 2008 09:03 AM
Anonymous
Barry Cunningham

"we do it for others and you guys do it for yourselves"

Let's ponder that...if it were true...which it's not...but that's a whole different post!

Let's say I came up to Poinciana and found a little bungalow that cash flows something wicked ...being that I live some 3 hours away from Poinciana, I decide to let the legendary BB handle the sale of this home.

What is it, that you would do so much more differently that gives you your stated closing ratio and my mine? forget the commission argument...nowjust tell me where the business model meets the road. I need to sell this home..so what do you and most agents do, that at this juncture I would do much differently?

So many seem to discount what we say as misleading or not being the same..so I am wondering aloud..why isn't it?

What tips, strategies, advice, pricing, counsel, direction, marketing plans, options.etc...are you now going to do that is what causes the discrepancy in closing ratio?

Jul 06, 2008 09:35 AM
#24
Lisa Hill
Florida Property Experts - Daytona Beach, FL
Daytona Beach Real Estate

I'm back today... after church, 2 appointments that were 30 miles apart, and some neighborhood schmoozing, just to see what was going on. As I suspected, the post has been hijacked. I've received multiple, LONG messages from BC today.. a bit thin-skinned to take offense to such a small word, which as far as I'm concerned, if Broker Bryant's information is correct, is tame but still appropriate. But I have no intention of wasting all my time here, so I'm off to finish my next post. All I have to say is, as I responded to one of BC's long, unwanted and mostly unread messages, it's a good thing I don't use foul language. ;)

I also stated that I'm a long-time subsciber of BB. I read this post in it's entirety and responded accordingly. Apparently that's not acceptable to BC... not sure what else he wanted, except maybe for me to agree with him? But I would have had to read those loooonnnng messages, then spend time actually thinking about them, and they would have had to prove Broker Bryant wrong for that to even be a possibility. I think I'd rather spend time with my family, and do some relaxing before the banks and title companies open tomorrow, and I have to go back to the grind, so I can get my closing and lease done by Friday =)

But what do you know? After more than a year, I've managed to get myself in the middle of some actual AR drama. I usually don't have clue what everyone's talking about. But this time I actually got to be the brunt of it. Lucky me! =P  At least I'm in good company with Lenn >=)

Jul 06, 2008 11:07 AM
Bryant Tutas
Tutas Towne Realty, Inc and Garden Views Realty, LLC - Winter Garden, FL
Selling Florida one home at a time

Barry, I've already stated it many times. You are the decision maker. When I am working as an agent I am NOT the decision maker. It's a HUGE difference not in what we do but in who has the final word. Anyone working as a listing broker is always going to encounter sellers who change their mind. That's not something we can foresee with 100% accuracy. And in this market it's even worse. Sellers take properties off the market all the time. When you "control" the property you are the decision maker when you are an agent you are the go between. 

Lisa, congrats on the drama!!!! You're going to like it :)

Jul 06, 2008 11:32 AM
Anonymous
Barry Cunningham

Hey BB,

Aaah...it's the Seller's fault...okay. I can't argue with that one.

As for Lisa...she's small potatoes. Not going to engage her. She's not even on our radar screen. We're too busy actually buying and selling homes and interviewing the best guests in real estate and in business. Of which she does not fall into either category.

Only reason I dropped by was to say hi to you. I'll leave the stirring up to Brett. He has more time on his hands than I do.

In any event...as always BB..it's been a pleasure.

Jul 06, 2008 12:01 PM
#27
"The Lovely Wife" The One And Only TLW.
President-Tutas Towne Realty, Inc. - Kissimmee, FL

LOL @ Lisa

Well...It's about time you saw some action :) You're waaaaaaaaay overdue :)

TLW...ROAR!

Jul 06, 2008 12:04 PM
Bryant Tutas
Tutas Towne Realty, Inc and Garden Views Realty, LLC - Winter Garden, FL
Selling Florida one home at a time

Now Barry....I'm not blaming sellers I'm stating a fact that things change in sellers situations. Things that they can't even predict. If you'll look up there in my percentages you'll see that 90% of my sellers were pleased with my services even though we may not have sold their home. It doesn't mean I won't sell it when the timing is better. Not all sellers have to sell. Some can wait. And actually even a few that listed with another company did so because I advised them to. So the 90% figure is probably too low. I've been in my market for 14 years. 45% of my business is from word of mouth. I'm more than just a salesperson. I'm an adviser and sometimes that advice is wait, refinance, rent, take it off the market etc...

I'm sure that in your 100s of purchases you have had some where you decided not to close. Maybe it's few but I'm sure it's some. And...if you have attempted to purchase 100s of short sales I am sure there were some where the bank just didn't cooperate.

Jul 06, 2008 12:23 PM
Anonymous
Barry Cunningham

Hey BB...of course there have been properties we elected not to close on for a myriuad of reasons. But I thought this was about those homes that were brought to market? In any event, no sweat..I am happy with what we close and You are adapting to be happy with what you close.

Here's a hint..I'll whisper.. REO!!!!!!

Jul 06, 2008 12:41 PM
#30
Carol Culkin
Diamond Partners Inc - Overland Park, KS
Overland Park Residential Real Estate

BB - Within the last 12 months 100% of my listings sold and/or rented. But as you know, I only take listings when I know they are priced right, the seller is motivated and my instinct tells me they will work with me and do all the things I advise them to do - including lowering the price. My strategy requires me to know when to walk away from the business and not risk the time and effort associated with a house that might not sell or sellers who don't really want to part ways with their castle. I don't get paid until a house closes, so why list something I know won't sell? Of course, your market is so different than mine. Even with priced right listings, it's probably a crap shoot there!    

Jul 06, 2008 01:40 PM
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Eighteen Years Experience in Brevard County

I would like it to be 100% sold but I have taken a few that were "problems". Now I have to check my percentage!

Jul 07, 2008 12:28 AM
Bryant Tutas
Tutas Towne Realty, Inc and Garden Views Realty, LLC - Winter Garden, FL
Selling Florida one home at a time

Barry, REO listings would be a good thing. It also a difficult part of the market to break into when you are a one man company. A buddy of mine is actually the major REO guy for central Florida. He's carrying over 500 listings and has done about 150mil in closings this year already!! I think he has a crew of about 15 people. REO business is HUGE and will be for several years. I just started getting into the short sale business and I'm sure that will be the bulk of my business for a couple of years.

I mentioned the deals you elected to not close on just to point out that things aren't always 100%. What if I had been the listing broker on the deals you decided not to close on? I would have had NO control over what you did. It's all about being in control and the fewer people in the loop the easier that is.

Gary, I think knowing our percentage is very important. We can't know what to improve on if we don't know there is an issue.

Carol, Want to trade markets?

Jul 07, 2008 12:49 AM
Anonymous
Stan

Brett,

 

U r correkt.  I am jus stoopid, dont knw how to reed, and not sum xpert lik u r.  Maybe sum day I wil git smart lik u.

Jul 07, 2008 06:56 AM
#34
Bryant Tutas
Tutas Towne Realty, Inc and Garden Views Realty, LLC - Winter Garden, FL
Selling Florida one home at a time

I guess you can only hope Stan :)

Jul 07, 2008 07:48 AM
R. B. "Bob" Mitchell - Loan Officer Raleigh/Durham
Bank of England (NMLS#418481) - Raleigh, NC
Bob Mitchell (NMLS#1046286)

Interesting conversation going on here...  Barry, it does seem to me that it's like comparing apples to oranges here.  I do some investing and flipping myself and am batting 100% so far after about 10 years.

I honestly don't know what percentage of my listings have sold, but I'm sure that it's nowhere near 100%.  Why is that?

Well, as BB pointed out, I'm not the decision maker.  While I have become a lot more picky as to what listings I list and at what price I list them at, that's the end of my part of the decision making process.  Afterwards, I'm simply an advisor.

If a seller walks from a good offer and then the house ends up not selling (especially if I strongly advised accepting the offer) is that really my fault?

Anyway, I think that Bryant is right on the mark with this one and please don't call me stupid or any other name for not agreeing with you!

 

Bob Mitchell

ValueList Real Estate Services, Inc.

Jul 07, 2008 09:36 AM
Heather Oberhau
Prudential Fox & Roach - Newtown, PA
Bucks County Real Estate, e-PRO

It's not only about having control of the listing.  Investors have an entirely different mindset and approach to real estate than an owner occupant.  For example, an investor may take a lower price because they have to unload inventory.  Otherwise, they've tied up capital that is necessary to re-invest and make more money.  They can also offset any losses by doing multiple deals.  Houses are a commodity: they MUST buy and sell in order to keep their business going.

 

 

Jul 07, 2008 10:03 AM
Lisa Hill
Florida Property Experts - Daytona Beach, FL
Daytona Beach Real Estate

LOL @ potato "bait". Always necessary for a great stew! My veggie listings and steak buyers need me. Woo Hoo!

Jul 07, 2008 02:36 PM
Laurie Mindnich
Centennial, CO

BB, are you also working with buyers now as well? I hated the idea of becoming more a buyers agent than listing agent, but while we have enjoyed response from our blog from buyers, no one that needs to sell responds. Just curious if you've decided to work that side of things- if so, I'll be looking forward to your "take".

Jul 08, 2008 08:23 AM