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Why The Heck Do Some People Sell Real Estate? (Follow up to blog posting - What Do Buyers Want?)

Unfortunately, I suspect that most agents I know hate what they do. I ask myself, why are they doing it? Are they masochistic by nature, or do they like to control something or somebody - or worse yet, are their bank accounts so low that they are forced to continue on with a job (not a career to them), that they don't like or want to do.  Sorry thought isn't it.

I've read about some real estate brokerages that are now charging an "Inactivity Fee" to those agents that come to the office, converse with fellow sales people, drink coffee, complain about business, and hope that something drops in their lap, (Manna from the Gods).  It sounds like larger brokerage firms want to charge those agents for their lethargy.

More fuel for my campaign, eliminate the dead weight. If you are not committed and dedicated to providing top of the line service, (regardless of your profession), and caring about the individuals (real people - let's call them what they are). We call them customers or clients, but they are people with needs, wants and families who depend upon them.  Take a hike if you are not there for them.

I love a big bank account as much as the next guy, but I also like to sleep at night. How well do you sleep? I guess some individuals don't have a conscience.  Unfortunately the mass majority of common men think that's the persona of a salesperson.

I would have to think that some sales people may have less of a conscience then others (God, I hate it when they equate us to used car salesman - no offense to used car salesmen), but hey, guess what, we're not all like that, yet that perception has not come out of nowhere.

I believe good people make, or try to make, good decisions.  I like to think the cup is half full, maybe that's also known as being naive. But most times trying to be a better person always works.

I'm on a campaign to raise the level of professionalism within our industry. Join your voices with mine and together we can enact change. Licensure requirements, more stringent adherence to our Code Of Ethics, and greatly enhanced continuing education requirements, to name a few, will help to achieve that goal.

Think about sales agents that have been in the business 10, 20 years or plus, and in some states they require you do less and less to keep your license.  It's like picking your doctor because he's older and supposedly more experienced, but maybe he is not on top of his game because he's not up on the newest and best techniques available.  I want the doctor who got all A's in school, not the one with the C's and D's and still received their diploma. Now that I've thought about that, I wish they issued a medical doctor's diploma with their GPA printed really big right on the front!

A seller said to me the other day, "Can you lower your commission"?  I said, "Do you want me to do less then I have proposed to do in my Marketing  Plan to sell your property"? They always say no.  Then I ask them why do you want me to deliver the same level of service for less.  If any other professional, regardless of their career, told you that they can give you the desired outcome that you want for a certain price, or give you less then your desired outcome for a reduced price, which would you pick?  A reasonable person (I use the term reasonable loosely), would want the best.  Why are real estate practitioners any different?  I think because a lot of agents are willing to sell their soul for the almighty buck.

I keep coming back to my original platform.  Let's raise the bar.  We should all aspire to be consummate professionals in everything we do. Anything less is a sellout, and it demeans our overall strength as REALTORS.

Get on board. Start a grass roots movement in your locale. Raise the consciousness of your fellow agents, and the buying and selling public will follow. Let's all work to elevate the unfortunate negative public perception of a real estate agent.

"Golly Jeez" said my Dad when I told him I wanted to be a real estate agent.  "That's all", said my very educated, articulate father.  "Dad, I am going to be much better then what you've experienced with other real estate people". I told him I wouldn't do a half _ _ _ job, (o.K. I was young and spoke like that then). I told him I wanted to make a real productive change in the industry, and of course, I wanted to make money too.

I was always a pain. I said, "Dad remember the story you told me about the stone and the pond"?  When you throw a stone in a pond and it creates a ripple, the ripple will then get larger and larger as it spreads out...that's where I'd like my words today to go.

If my fellow practitioners just tossed a little stone, that ripple effect would, not could, effect real productive change in our industry.

Post Script - My thoughts and musings are dedicated to my Dad. Who, for the record, believed I could and would do whatever I said I would do. I won't disappoint him.

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Ocean City Real Estate Talk

Copyright 2011 |Monica McNamara | McNamara & Associates| Ocean City, Maryland

 
Post is included in group: Posts to Localism
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8 Comments on Why The Heck Do Some People Sell Real Estate?

JUL
13
2008
371,925 Points 2 Featured Posts Outside Blog Attended Rain Camp

The biggest problem here in Louisiana with proffesionalism is the ease of entry into the business.  For about a $1000 you can be in business.  Try starting another business for that.

7:32pm • #1
381,412 Points Outside Blog

IN NY YOU HAVE TO LOVE IT...YOU YOU END UP DROPPONG OUT

IT IS NOT FOR THE PART-TIMERS IN THIS AREA- COSTS TO STAY IN THE BUSINESS ARE TOO EXCESSIVE

ALL THE BEST- KEEP ON BLOGGING

BILL

7:36pm • #2
124,766 Points 3 Featured Posts Outside Blog Called Shot Master

It is true.  Far too easy to get in the business.  Another aspect is the typical agent doesn't get any training from the broker.  The emotional roller-coaster is big, even after you have been at it for years.  But that part is the same for all sales professions.  Buyer wants to look at property... Your on the way up.  They don't put in an offer, your on the way down...lower than you have ever been.  Then someone wants to list.  Your excitment is going up....they list...Your on top.  An offer comes in...it doesn't go together, now your sliding down the slope...all the way to the bottom.  But another buyer wants to look so you start back up the slope....they put in an offer to purchase...wow, now your really up there.  And it get accepted....ON the mountain top you are.  Then it falls from escrow... And so the emotions of a real estate professional rides the roller coaster of sales.

7:41pm • #3
120,995 Points

Hopefully we lose a few realtors who are part time..we only need professionals...agents who answer their phones, get paperwork to you on time and followup with the transaction.

7:41pm • #4
218,115 Points 4 Featured Posts Localism Sponsor

I believe ease of entry is our biggest issue.  People enter for the wrong reasons and much tougher licensing and experience requires would resolve many of those (I would like to see a four year degree or equal experience with a four year apprentice program). I also believe your right WE have to make the changes to raise the level of professionalism.  Thank you for your comments.  I do need to do more to improve our industry.

7:51pm • #5
JUL
14
2008
Localism Sponsor

Mark,

The educational requirement is always something I have pushed on a local and state level. I have been met with so much resistance. That certainly doesn't mean I am giving up.  This particular issue is one that is near and dear to my heart. I appreciate your comments

8:27am • #6
Localism Sponsor

I have seen so many people come and go from this business in the 25 years that I have been selling real estate. It's quite typical when the market is hot and things are selling like crazy that we see many new members joining our association.  But they are not trained properly.  They get in to do "a few transactions a year". They don't know what they are doing.  When someone like that brings me an offer on one of my listings, I just cringe.  Because if we do work out all of the terms, I end up doing their job for them because they are clueless.  I'll never understand how a buyer can work with somebody like that.

I could go on and on.  One of my funniest experiences was an agent who called to tell me he was bringing an offer on one of my listings. I had never heard of him.  I didn't even know he had shown the property, because he had never contacted me or any member of my team to check availability, confirm showing instructions, etc.  Well, he shows up in my office, and I could hardly keep a straight face.  The man maybe had 3 teeth in his head, and I can't even begin to explain the outfit he was wearing. But visualize the worse, with dark socks and hard shoes, oh, and of course, short pants, now you can just imagine the rest. I know you are not suppose to judge a book by its cover, but come on. How would you feel if your banker looked that way?

Again, why would someone (buyer) work with someone like that?  I'd run the other way.

8:45am • #7
JAN
25
2010
Localism Sponsor

This too it very topical for the ongoing discussions #RTB. (raise the bar hashtag at twitter).

1:08pm • #8

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Monica McNamara

Ocean City, MD

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MonicaC@Ocean-CitySales.com Ocean City Maryland

Address: 10401 Coastal Highway, Ocean City, Md, 21842

Office Phone: (410) 524-6111 x 55344

Cell Phone: (410) 430-0985

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