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16 Comments on Passing the Buck / It's the LO's Fault / A Convenient Misunderstanding
Great post William. Thank you.
Excellent point Bill. While we LOs have a responsibility to give good advice and honest numbers to our clients, at the end of the day if they want to do something dumb and qualify for the loan, we can either choose to strongly advise them not to and still give them the loan, or not do the loan and let someone else do it for them.
Thank you Thank you Thank you for that blog Bill. I get soooo annoyed at Real Estate agents who think I am the reason that the loan is taking longer than they think it should, or that I am sleeping with the underwriter and can get the loan to close quicker. We get paid the same way the Real Estate Agent does, "after the closing" So it is just as important to us to get the loan done efficiently and quickly.. and yes do not kill the messenger, as we are going by guidelines required by respa, just like a Real Estate Agent.. good blog
Terry,
You're very welcome!
Bill
Carey,
I always told my people: "give them your best advice, show them their choices, then do any damn fool leagal thing they want!" We leagaly don't have any choice!
Bill
Thomas,
You're welcome.
You're welcome.
You're welcome.
Bill
My major malfunction with the press and the politician's response to the mortgage crises is that they ARE playing the blame game and pointing their fingers towards that evil mortgage broker and the loan officers.
We had reps from various companies coming into our office "showing" us how to fill out the 1003's for these stated income programs and also showing us how to work the income figure out backwards so that we knew which number to plug into the application so that it worked.
Now, these same lenders are blaming the loan officers for doing exactly what they told us to do with these programs! It's just not right!
Bob Mitchell
ValueList Real Estate Services, Inc.
Bob,
Ethics, are personal. It's not knowing how to do something, it's not education, that is the prolbem. It's what we do with the knolge, that matters!
Bill
Very well said! I like the how you spelled it out why you couldn’t say no and didn’t get mad or angry, but proved your point with the facts! I agree that loan officers loaned what they could to anyone and everyone because the guidelines said they could and they couldn’t say no, like you said. But, I think a lot of the problem lies with what they do after a loan started to go into default and how they dealt with people. A lot of the time people wanted to work with them and the banks treated them like scum, not really listening to options that could be a win-win for everyone involved.
Todd,
Most LO's have no experience with loan adjusting (collecting) and even less in mitigation. Thankfully most loans are still originated by brokers and/or their corespondent lending division. This saves the consumer money, and they are more likely to get a good loan, but it leaves them alone when they need help from the loan service.
Over worked loan adjusters/mitigaters can respond to lies badly! For the best help, call often and early, tell the truth! You do not have a right to default. You do not have a right to a short sale. If you don't make your payments, you will trash your credit. If you don't make your payments, you will lose your house.
Help from the lender is possible if it is in the best interest of the bank.
Bill
Bill
Gene,
"over aggressive loan officers are a problem"
Interesting!
Under aggressive loan origanators now ask "Would you like fries today?"
Bill
EXCELLENT POINT Uncle Bill! Why hasn't anyone else made this point? I hadn't even considered this, but it's absolutely true. You are indeed a Sage!!
MWA!
Jennfer,
Thank you!
It is true, at least according to two of my web sites.
Bill
Bill. This is good.
And all the time I thought the LO took loan applications and got them approved because of the overbearing real estate agents.
Lenn,
I had a good starting point!
REALTORS face the same problem, if a client demands to see a house or make an offer you legally can't refuse. It may not happen as often to you as the lender, but it's the same problem.
Overbearing is overbearing! It's also not always a bad thing, after all you and I are good people. I want my agents overbearing, who wants to be represented by a wimp?
Bill
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