What would you say if you were shopping at your local home center, looking to purchase a certain type of light bulb. You ask the first clerk you see where the light bulbs could be located and he replies "Not my department. I work in Plumbing". Maybe you are at a local supermarket and one of the employees witnesses a customer shoplifting. Why didn't she intervene? "Not her job. That's why the store hires security guards".
The phenomenon of "Not My Job" is alive and well in the Real Estate industry these days. The current hot topic seems to be figuring out who to blame for the current state of affairs in the real estate/mortgage industry. The game of Pass the Buck is playing out like this:
Mr. and Mrs. Homebuyer: It's not our fault we couldn't afford our mortgage and went into foreclosure. The Real Estate agent should have showed us homes that were more affordable or recommended a more conservative mortgage person. We really didn't understand what we were getting into.
Ms. Real Estate Agent: It's not my fault the client defaulted on the mortgage. Yes, I do prequalify my clients to determine what they can afford but I'm not a mortgage person. I don't even understand mortgages as they are not my job. Selling houses is. If the buyer couldn't qualify the loan officer should have just told them "No!"
Mr. Loan Officer: Well, actually the buyers did qualify for the loan, just outside of conventional guidelines. If the lender offers programs for 500 FICO scores and no verification of assets who am I to say they don't qualify? In fact, the buyers cannot be turned down as long as they meet the guidelines of the particular program, no matter how absurd the guidelines are. Besides, I don't create the loan products, the lender does.
ABC Lender: Well it is true that we create the loan programs which have become more and more lenient in regards to who can qualify, but we couldn't do this unless there were investors who were willing to invest in the products tied to these risky mortgages. Not our fault. Blame the investors. Or Wall Street. The Fed. The President. Not us.
The truth is, no one segment of the industry should bear the burden of the blame, nor should anyone be exempt. Each transaction is unique and may have failed at any point in the chain - from the overzealous real estate agent who wanted to sell the most expensive home, the unscrupulous loan officer who steered clients to products with the best payout to him without regard to what was best for the client, the lenders who set guidelines that basically approved anyone who could write their name on the application, or the buyers who couldn't keep up with their loan payments because they were trying to keep up with the Joneses. It is not just a "Mortgage Mess" because it affects the real estate industry as a whole. I understand real estate agents wanting to defend themselves but to place the blame squarely on the mortgage industry is irresponsible. The same goes for mortgage people who want to blame the agents. But agents, unless you only deal with cash buyers, we're all in this mess together.
There are those who think we should stop trying to place blame and work on a solution. How very PC and idealistic but how does one find a solution unless he determines the problem? If your car won't run, and you take it to the mechanic, he can't fix unless he determines what's wrong. Maybe the battery is dead, maybe the transmission is gone, or maybe you ran out of gas. Determining the problem is the first step to fixing it. But passing the buck, saying "not my job" and refusing to take responsibility is not.

Love they way you said it. So true.
Gene
Realistic Endeavors