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What is a "Hardship Letter ?" - Short Sale 101

By
Real Estate Agent with Renaissance Realty Group of Keller Williams Atlanta Partners

This is one of many documents that lenders require during the short sale porcess.

To start the process you will need to gather some information that reflects the "why" of how the hardship occured

This list are a few of the "why's"

  • Adjustable Rate Mortgage Reset- Payment Scock (uncommon, but we will see more lenders accept this in the future) 
  • Illness
  • Loss of Job
  • Reduced Income
  • Failed Business
  • Job Relocation
  • Death of Spouse or C0-Borrower
  • Death
  • Incarceration
  • Divorce
  • Marital Separation
  • Military Duty
  • Reduced Income
  • Medical Bills
  • Damage to Property (natural disaster or unnatural)
  • Other (Please Specify)

Now that you understand what your lender or servicer is looking for, it's time to sit down and write a hardship letter. I made it easy for you by giving you a couple templates below that you can use as a boiler plate for your own letter. Make sure you make it unique to your situation.

Remember that your hardship letter is only one piece of the loan workout process, but key in helping you avoid foreclosure. You will still need to jump a few hurdles with your lender before they will approve you any kind of work out plan or short sale

Example Harship Letter:

Name: (Your Name)

Address: (Your Address)

Lender Name: (Your Lender)

Loan #: (your Loan #)

To Whom It May Concern:

I am writing this letter to explain my unfortunate set of circumstances that have caused us to become delinquent on our mortgage. We have done everything in our power to make ends meet but unfortunately we have fallen short and would like you to consider working with us to modify our loan (excepting this short sale proposal). Our number one goal is to keep our home and we would really appreciate the opportunity to do that. or (Our number one goal is to avoid foreclosure )

The main reason that caused us to be late is (insert reason here and don't be too lengthy and long winded) Soon after being late and our income not being nearly enough, we had fallen further and further behind. Now, it's to the point where we cannot afford to pay what is owed to (lender). It is our full intention to pay what we owe. But at this time we have exhausted all of our income and resources so we are turning to you for help.

(The approximate date of hardship and we believe that our situation is Temporary or will be Permanent.)

Our situation has got better because (reason here) and we feel that a loan modification would benefit us both. We would appreciate if you can work with us to lower or delinquent amount owed and or payment so we can keep our home and also afford to make amends with your firm.

We truly hope that you will consider working with us and we are anxious to get this settled so we all can move on.

Sincerely and Respectfully,

Borrower's Signature

Date

Co-Borrower's Signature

Posted by

If you or someone you know is thinking of buying or selling a home have them give me a call .. we will get it done ...right 

Eric Reid 

Associate Broker

Keller Williams Atlatna Partners
Team Leader 
Renaissance Realty Group

Comments (12)

Michael Wayne Jackson
Coldwell Banker - Novato, CA
Broker - Seniors Real Estate Specialist Novato

This is a great template and great suggestions for a hardship. I will be bookmark this one for sure.

Jul 16, 2008 05:02 AM
Raylene Lewis
Century 21 Beal, Inc. - College Station, TX

Love the list! Thanks! I have clients who are writing the letter now. This is great!

Jul 16, 2008 05:04 AM
Eric Reid
Renaissance Realty Group of Keller Williams Atlanta Partners - Lawrenceville, GA

RAYLENE --

I tell cleint not to spend time with all the facts and details in the hardship letter the finical statement covers that.. use the hardship letter to give the Loss Mitigation member an over view of the how we got here today.. the human face of the situation.  And be a bit humble it plays well..after all you are asking them to whip out debt you owe.

Jul 16, 2008 05:07 AM
Eric Reid
Renaissance Realty Group of Keller Williams Atlanta Partners - Lawrenceville, GA

MIKE -- thanks for the bookmark that is a big complement

Jul 16, 2008 05:08 AM
David Bennett
Tarbell, Realtors - Yorba Linda, CA
Yorba Linda Real Estate

Eric - Great letter.  I have had my short sale clients hand-write their hardship letters for effect.  What do you think?

Jul 16, 2008 05:26 AM
Eric Reid
Renaissance Realty Group of Keller Williams Atlanta Partners - Lawrenceville, GA

David --hand written is a MUST-- this is a letter not a document and hard written shows that the barrow took the time to be involved.

Jul 16, 2008 05:35 AM
Anonymous
Loan modification help

A loan modification is a great alternative to foreclosure and I would not recommend trying this on your own without the help of a pro. LoanMod.com (aka Mizna) helped me complete a loan mod with my current lender. Of all the companies I researched to help me avoid foreclosure, loanmod.com was the most credible and even has a feature in this month's issue of Forbes:

http://www.forbes.com/entrepreneurs/forbes/2008/0721/058.html

Two tips I would give other struggling homeowners looking to modify their loan is that (1) non-profits are hopeless and you get what you pay for, and (2) if a loan modification company does not have a mailing address on their website, then forget about it. There are so many scams going on out there that borrowers should be vigilant and not trust every company that claims to do loan mods. You want to make sure you’re working with real people who care. The folks at Mizna definitely care about homeowners and they did wonders for me. Check them out at http://www.loanmod.com

I hope this helps!

Jul 19, 2008 06:13 PM
#7
Matthew Zgonc
Aksland Real Estate - Modesto, CA
Realtor, CFS, CVS

I agree with you, that this letter needs to be hand written and it is a good template. The hardship letter makes all the difference in whether the short sale is approved or not.

Jul 20, 2008 03:32 AM
Anonymous
Anonymous

Do  you know whether lenders are looking requiring hand written vs typed? By they way, that is a good template.

 

Thanks,

Chris

Sep 13, 2008 06:52 PM
#9
Eric Reid
Renaissance Realty Group of Keller Williams Atlanta Partners - Lawrenceville, GA

Chris,

I have to say "Yes" to is hand writen a requirement. It may sound old school but it shows the lender you took the time to write it out and really became part of the process. The hardship letter is the barrows voice in the process.

 

Sep 14, 2008 10:34 AM
Sonja Patterson
Keller Williams - BV - College Station, TX
Texas Monthly 5-Star Realtor Recipient for the Hou

Enjoyed your post.  Thanks for the link to the Forbes article where I found even more great info!!

Hope you have a great weekend!

Oct 10, 2008 07:30 AM
Thomas McGiveron
BangThePhones.com - Sayville, NY
Thomas McGiveron Lic. R.E. Broker Associate

Awesome post - i actually took some of your verbage and placed it in my material.  good stuff.

a good site with some links about foreclosures - www.lispendenslists.com

 

Jan 16, 2009 04:22 AM