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Why do Divas feel the need to perform? Broker attempts to Bully me with her Status.

As my client and I waited for another Realtor to finish viewing a new listing ,we explained to our client that "Although the door was left open" there is another Realtor inside with a potential buyer.

Rule #1. Never enter another Realtors space when showing a home.

It`s highly unprofessional to do so, and separates the Rookies from the Pro`s...

We waited our turn.

The Realtor kindly gave me the key and my client and I began to view the home.We "Thanked her" and went or way.

In less than 3 minutes, the Diva Realtor enters the home again. This time demanding a business card of mine in front of our client. She was completely unprofessional.I attempted to quell the situation to no avail...

The Conversation is as follows:

Diva Realtor: I need your business card.

Me: What for? You`re not the listing agent, we already have permission to view this home. Thank You.

Diva Realtor: I don`t care, I need your card. I don`t know you!

Me: Well, the listing agent knows me very well, what`s the problem?

Diva Realtor: Give me your card and your name now!

Me: You need to stop and walk away, i`m showing a home here! We gave you the respect by not bothering you ..My client and I want to discuss this home alone.This is very disrespectful...

Diva Realtor: I`m a BROKER!

Me: Wowo, So am I.. What the heck does that mean?

My clients and I moved to another part of the home ignoring the Diva.

She felt she had to "ONE UP" me with her Broker status,which I didn`t quite understand what that meant.

When I told her I was a Broker, she backed off and walked out! Defeated, as if her performance should have been given an Oscar!

Posted by Scott Daniels Florida Real Estate 2.0. Agents Earn 100% Commission. on 07/17/2008 06:51 AM

Comments (28)

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28 Comments on Why do Divas feel the need to perform? Broker attempts to Bully me with her Status.

JUL

2008

Scott, what an unpleasant situation! I haven't run into anyone that rude, but I know they are out there. Although when I have been in similar situations, I typically will present the other agent with my card, and ask for one of theirs. That way I know my competition, they know who they are giving the key to and that sort of thing is averted. It also gives me another REALTOR to network with and possibly recruit. Good post!

Unbelievable, we live in south Florida home of the I don't know what I'm doing Realtors. I can't believe I still meet rookies with the state of today's market. It is refreshing to meet another professional, so thank you!

Ray,

I was in the midst of discussing the home with my client. The client was interested in the home. I don`t want someone taking up my time for no reason.The diva showed have stayed outside, waited until we left and than she could have had my "name,rank and serial number"...

Darin,

Couldn`t believe the performance. I had to stop concentrating on my client to serve her insanity..

Very insane...

Scott - Yes, she handled it badly...however, sounds like she realized she gave the key to the home to someone she didn't know and if there were problems after the showing such as the home being left opened or misplaced key she would have no idea who she had given the key to.

Scott, I would think that she got nervous that she gave you the key to the house without knowing you. If you had shown her the lock box code or some other form of ID or proof you had permission to be in the house that would have calmed her.

MB and SC,

The home was on LBX. I told her the code before we entered.She knew very well that I was a Realtor.

In my opinion she must have passed her Broker`s exam the week before...

Again, had she waited outside until after I presented i would have spoken to her differently. To start acting like a loonie in front of my client really shows NO CLASS..

I was just showing a home the other day and had to wait on an agent to finish with their client... glad that this other agent was not a diva agent like you had. I agree with the other comments about how she might have gotten nervous after she gave you the key- but she could have found a more professional way to handle the situation.

She messed up the bottom line, I wouldn't give a key to someone standing out outside. I would have introduced myself (making them respond) handed my card (forcing them to do the same) In this case she realized she messed up and made a second mistake by making a ass out of herself!

That story does not make sense...since when does another agent who isn't the lasting agent ask for a card? Didn't you have the key or access to the property...so whats the beef? Power? Stupidity?

Neal,

I asked her the same question.

She did call the broker who had a good laugh with me..

I called for showing instructions as I kept explaining to the Diva...

Scott,

I agree with Sandra ... she should have politely asked to see your credentials before handing you the key. I'm that way, if I had made that mistake, though, I would have politely waited until you were finished, and asked for the key back!

RW,

agree as well.

But.. There is a way of doing it!

When I`m in the zone with a client who is interested in the home, you need to give me the courtesy and stay away..)

Wow. Never that happen to me. We need to show respect for one another. You never know when you'll be dealing with that very realtor that you insulted.

Veronica

Scott you have aged !!!! wow your old pictuire was a lot different. Nice post as always thanks

Treat people as you expect to be treated...")

CR,

Aged? Like a fine wine!

I guess if you`re in the business as long as I have, you age.....")

You stood up to her and that is great.

Usually they get away with this kind on behavior and for whatever strange reason a lot of Realtors are "intimidated" by them

Anne

I don't believe that has anything to do with Divas. She's probably just an old crank in all aspects of life. Folks are what they are.

If I reach a home to show where another agent (or broker) is already showing, I show them my access key and card so they know I'm not just walking in on their appointment.

But, fact is, she could have locked the door behind her while showing instead of leaving the property open to anyone who could have walked in.

Scott, had something similar last week go on. The other agent started to tell me how she has been around the block a few times. Then she continue how long she been in the business 4 years now. With my clients there, well i got angry, I let her know I been doing this for about 23 years then she finally shut up. No need for this bull. Don't judge a book by it cover you may not like the ending. My clients were turn off enough that they did not consider the property and place another offer somewhere else. Bottom line i have a closing to go to in a few weeks. She don't.

Why aren't people just pleasant? It rarely makes a situation better to be a stinker.

JUL

2008

Interesting. From what you said, she handed you the keys without having any idea who you were. Bad form on her part..but her mistake was compounded by the way she handled her FIRST error. Had she introduced herself to you you likely would have responded in kind. Avoiding this conflict/powerplay.

So what did we learn here....

1) Introduce Yourself

2) Never hand off keys to someone you have not introduced yourself to.

3) If in doubt, call the listing broker to confirm a showing was in fact set.

4) Never let them see you sweat!

5) Leave drama to the soaps. LOL

God Luck and Sell Well- Hope it got it sold Scott!

AS,

Yes, we put in an offer...

Scott, amazing isn't it. She should have just locked the door and had you open it if she was really concerned. Sounds like she was just trying to sound important to her clients. What a shame !

JUL

2008

Scott- I love the diva's unfortunately, we all got em in our areas...They try bullying me based on age...sometimes I have to remind them that I have sold more real estate in 7 years than they have in their 30!

That is sad and unfortunate that some people dont know how to communicate. ITs a tough decision too...do you just give the person your card and be the better person or do you let other people keep acting like that because thats how they get their way. Nice people win!

Utah Dave

Utah homes for sale

AUG

2008

Scott, Why do people have to try and put someone else down to make themselves feel important? you treated the DNA appropriately.

OCT

2008

I have had a couple of occasions when I was about to leave a house after showing it and someone arrives telling me they are the owner. In that case I have always locked the door and told them that because I don't know them I cannot let them in the house.

Was this a case of the Diva letting you in and then realizing that she had no idea who you were? If so she could have approached this a little differently. A simple explanation on her part would have been the professional way of handling the situation.

It seems to me that in our business a lot of what we do is problem solving. Just another small problem to get out of the way.

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