Active Rain Q & A ~ Built-in Value All Around

Active Rain continues to progress and morph into yet another area that means recognition for us bloggers in the real estate industry.  The latest addition has been around a few weeks and is now gaining some strength.  If you don't know what I mean take a look at the top navigation bar, that's right look up and see something new!

Questions and Answers

 

 

Did you see what I am talking about?  The Q & A is brand new.  Click on it, no actually follow along with me, I'll do the heavy lifting. :)

Active Rain Questions and Answers

Wow! How cool is this!  Now the public has their own non-threatening forum.  They can ask questions and receive answers from professionals in the field.

The best news to us in the industry is we can provide helpful assistance and maybe learn a trick, a concept or two from our worthy associates!  Now that is yet another win-win for the Rainers!

Active Rain Questions and Answers

 

 

 

 

 

 

 

 

 

 

So now you will agree with me, we have yet one more reason to make Active Rain a part of our daily routine.

A Word of Caution

I realize everyone is going to want to respond to the public, but remember in your haste, be careful of your answers.  Real estate is local.  I have already seen a few answers that are so totally incorrect in my market.  I would hate for someone to be giving BAD ADVICE to a consumer.  I'm sure you will agree.

Maybe when answering here we need to post a "disclaimer" to our answers, something like "I am licensed in Colorado and practice real estate in the Denver metro area, so my answer to you is about how we do it in our neck of the woods.  Please be sure to ask your question to a professional who is knowledgeable in the area you are referring too. Not all real estate advice is deemed equal."

Consumers are looking for answers for different reasons ~ consider the source!

Sometimes the question we are being asked is going to relate to a SPECIFIC SITUATION, if we give advice that is contrary to what the consumer has agreed to in the contract we may be putting an associate in hot water for no reason.  Could that be considered an "interference with a deal?"

Keep in mind many consumers are looking for the answer they "want to hear".  I can best explain this by a question that was addressed last night.  The consumer asked "who pays for the appracy when is a bank own house ."   The question was not well written, but 3 of us jumped up to answer it.  Just for grins lets look at all the aspects of this question.  How do we know what the person was really asking?

  • The consumer may want to know because they are looking to purchase a bank owned property. 
  • They may be under contract and just discovered they have to pay out of pocket for an appraisal.
  • They may be purchasing a REO from the bank with financing and the bank is either not requiring one (a worry for a buyer) or requiring one.

And the RIGHT ANSWER IS?

In Colorado Real Estate contracts allow for either the buyer or the seller to pay for the appraisal. It is just another one of the many NEGOTIABLE items on the contract.  Typically a buyer is expected to pay for the appraisal since it benefits him.  However we commonly see the seller paying the buyers closing costs or a portion of them. The fact that the property is bank owned has no bearing on who pays for the appraisal, other than what may have been agreed to in a contract.  Banks with distressed properties tend to make up their own rules and may or may not follow normal customs in Colorado.

Bottom Line

IF you are (i.e. not a licensed real estate person in the state to which the question is addressed) then I would suggest you refrain from giving answers, particularly CONTRACT LAW answers to consumers. 

Keeping It RELEVANT

Blogging and life are best when they are relevant.  Let's work hard to give good, relevant answers on the Active Rain Q & A.  If it gets filled with junk then the value will be depleted...oh how sad that would be.

Agreed?

 

 

15 Comments on Active Rain Q & A ~ Built-in Value All Around

Bryant has posted a blog on the Q&A thing KK... he gives some really good pointers.....

Yes... agents CAN get sued by giving BAD advice if it is taken by a person on here I think.....

03/19/2007 01:07 AM by Central Florida real estate - Alexander Harb PSEM®, E-Agent® (Beach and Luxury Realty Inc.)


KK- Good advice.  I went strolling through the Q&A just this morning to view some of the advice flying around out there in AR Land.  Some of it sounded fine.  Some, not so much.  I agree that we need to have a disclaimer, I am licensed in NC/SC, actively selling in the Charlotte metro region. Yadda, yadda.

People only need an excuse these days to sue someone.  We certainly don't need to offer ourselves up on a silver platter.  Some of the questions actually read like they could be testing someone.  I will tread lightly with this.  If someone wants more info they will ask. 

03/19/2007 12:18 PM by Virginia Halter Broker, ABR, CRS (RE/MAX Signature Properties)


KK.... awesome... well done. I couldn't have done this better myself.

As you pointed out, if you aren't sure and just giving your opinion....check out the facts first. If you only think you know the answer, because you talked to your loan officer, get them to answer the question.

Example....  there was a question posted ask if they need a job if they moved to another state....etc etc... to show income. This is a true mortgage question. But 2 realtors answered it and their answers weren't correct. They didn't have all the real facts. This is misleading to the consumer now.

Overall.. again, I think you did a great job getting a few points across... that this can be very positive and beneficial for not only the client, but for us as members. But as you stated, think before you speak.

Now, maybe I need to get that program that you have for these illustrations.  ;o)  What was the name of it again.  

jeff b

03/19/2007 12:45 PM by Jeff Belonger -- The FHA Expert.com -- FHA Loans -- FHA mortgages -- Mortgages (Infinity Home Mortgage Company, Inc)


Thanks for calling attention to this KK.  It is indeed a slippery slope.  I especially cringe when people give advice on "agency" when it is sooo different in each locale.

03/19/2007 06:18 PM by Linda Davis (RE/MAX Realty Group)


Virginia ~ The Q & A place can be a danger zone for some unknowing agent who thinks they know the right answer!  Guess it will be best to disclaim, qualify and think!!!

Jeff ~ Actually Jeff as professionals we are held to a higher standard.  I have a beef with mortgage people who are in my transaction giving real estate advice. First of all they are NOT licensed to give advice nor are they there for the purpose of doing so.  I have fired more than one lender for disturbing the deal because they thought they were know-it-alls.  The Q & A looks like a garden ripe for such unworthy advice.  I'm sure you will agree?

Linda ~ Cringe is a good description.  Agency is a huge example of how each state is different.  I bet we can even discover we use the same terms but have different meanings!

Thanks all for stopping by!

03/19/2007 10:01 PM by Kristal Kraft ~ Denver Real Estate (The Berkshire Group Realtors)


I had not checked out the Q&A until BB's posts. It was scary!Mortgage people answering real estate questions. Non-residential agents offering to review residential contracts for people to see if they can get out of the contract (practicing law). Out-of-state agents answering questions on flood plain insurance. Out-of-state people advising whether certain amenities will increase/decrease a home's value. Out-of-state agents advising on encroachments. Unbelievable!

IMO, several of the questions those people answered just HAD to be from checkers as they weren't written the way a "regular" consumer would write them. Some people are going to be in deep doo-doo.

03/19/2007 10:27 PM by Elaine Reese, REALTOR® in central Ohio (Real Living HER, Worthington Ohio)


Elaine ~ Maybe it's just because we have been around so long we can identify with the many scenarios that go along with a question.  Real estate answers are almost NEVER black and white answers.

As per "the checkers." I hadn't even considered those folks.  Oh my.  Wise people will not sleep at night if they actually think about it!

kk

03/19/2007 10:34 PM by Kristal Kraft ~ Denver Real Estate (The Berkshire Group Realtors)


KK... I totally agree, that we as professionals should be held to higher standards. If I was a realtor, I would have a beef with a lender giving real estate advice. Sorry, but I am not sure where this is going. Did I say something that was perceived differently?  That's why I gave an example, because I could agree with what you said in your post.

Overall, I am shocked that discussion is minimal in this post. Not only did I think you did a great job writing it, but I think this is a great topic. I included it in my blog that I did earlier today.

Again, I agree that the Q & A looks like a garden ripe for such unworthy advice. Basically a time bomb waiting to explode. I think what they did is an awesome idea. But I think there should have been some ground rules laid. Advice is one thing, but opinion of what you think and not know is dangerous and could backfire in this group.

Here is that example that I had mentioned. Here, the one realtor is way off base in his response. If I,m selling a house in NJ and want to buy in another state Do I need a job in the state I want to buy ,So I,m able to get the balance need to buy the house?. ...   Just as you stated that loan officers should not be giving real estate answers. Giving an opinion is okay, followed by these words... This is my opinion....  but I would seek the help of a real estate professional.  

                                            jeff b

03/19/2007 10:35 PM by Jeff Belonger -- The FHA Expert.com -- FHA Loans -- FHA mortgages -- Mortgages (Infinity Home Mortgage Company, Inc)


JB ~ No, nothing personal, you struck a conversation chord in me.  I have been seeing lenders giving advice on the Q & A.

I suspect the questions are not all coming from "real" prospects.  With a new system they are coming from folks "testing" the system, not necessarily us. 

I get tons of questions from the internet, maybe people who want to move to Denver a smarter (well now that I think about it, they ARE SMARTER). But  my questions are not written so short.  Most people realize we need  more backup info to provide a proper answer.  Consumers are very smart these days.  They do their research and know the  market.

kk

p.s. I'm packing it in now, no more comments from me tonight.  :)

03/19/2007 10:40 PM by Kristal Kraft ~ Denver Real Estate (The Berkshire Group Realtors)


KK   lol... I am laughing about your last comment. "packing it in".   In regards to striking a cord with you, good. Meaning, it just shows that you are passionate about this stuff and that you just don't sit back and watch. That's what I have always liked about you. Just put it out on the table. That's how I operate.

In regards to these questions coming from "testers"... I am not an expert in this area. It makes sense. And I am sure I could analyze the question more so.... but hey, just a wait and see thing.  thanks for the post.

 

                                                                                                           jeff belonger

03/19/2007 11:01 PM by Jeff Belonger -- The FHA Expert.com -- FHA Loans -- FHA mortgages -- Mortgages (Infinity Home Mortgage Company, Inc)


"I am licensed in Colorado and practice real estate in the Denver metro area, so my answer to you is about how we do it in our neck of the woods.  Please be sure to ask your question to a professional who is knowledgeable in the area you are referring too. Not all real estate advice is deemed equal."

Kristal you bring up some great points.  Not all answers will work everywhere, and in many cases it may be inappropriate to answer directly.  That's what our real estate continuing education teaches us.  None of us should be trying to play attorney. 

The Q&A is very new and very much a work in progress.  Hopefully we can turn it into something much more interactive and rewarding going forward.

Great post.

03/20/2007 11:26 AM by Caleb Mardini (M2M)


KK: in BB's article, several people mentioned that they should preface their answer with "in my opinion". I tend to disagree with that, as I don't think that relieves us from possible lawsuit. When I was taking the classes to get my license, they drilled into us that once we get our license, we can no longer have a "casual" conversation on real estate. It's like having a casual conversation with a CPA, lawyer or doctor. Everything we say is construed as "expert opinion/advice".

People answering for an area outside where they work are vulnerable. I wouldn't even answer a question for Cleveland, since I know they do things differently up there. Contracts are different. Customs are different. Local laws are different.

I plan to avoid the Q&A section. As you indicate, the actual email we receive from prospects reads much differently than the questions being asked here.

03/21/2007 12:22 PM by Elaine Reese, REALTOR® in central Ohio (Real Living HER, Worthington Ohio)


Dear Pandora:

What have you done?

03/25/2007 08:28 AM by Ed DeChristopher


Thank KK- We are often so eager to assist we slip advise as a courtesy! I for one have ignored this category for lack of interest...until the last few days it brought much talk.

You really put this to the test and proved a much needed point. I am sure AR will come around and modify the terms and usage of such option. You always hit the nail on the head !

 

03/25/2007 05:46 PM by Michele Connors, Broker in Charge (Coldwell Banker First Realty Morehead City)


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Real Estate Agent: Kristal Kraft  ~ Denver Real Estate (The Berkshire Group Realtors)
Kristal Kraft ~ Denver Real Estate
Denver, CO
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