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Is How You Talk Really as Important as What You Say?

By
Real Estate Agent with Choice 1 Realty

No, actually, it's more important.

 

In her article "Twenty-Five Top Tips for Tip-Top Communication," personal coach Grace Judson (www.svahaconcepts.com) offers a variety of communication tips you can try out at home and at work:

 

•·         How you talk about yourself dictates how others will communicate with you.  Do you put yourself down?  Call yourself names?  If you disrespect yourself, others will, too.

 

  • You don't have to agree with someone to understand their viewpoint.  Seeking to understand another demonstrates respect, and gives you insight into how to support and please them.

 

  • Your personal style choices send a message.  This includes the color, fit, and cut of your clothing and shoes, your hairstyle and jewelry, your makeup, your perfume or aftershave, your teeth and fingernails.

 

  • Don't assume that your audience hears and understands you.  Confirm understanding by asking open-ended questions that require your listener to paraphrase your message.

 

  • Consider what your tone of voice, volume, pace, and inflection reveal.  Ask a few trusted friends what they like most and least about your voice.

 

  • Courtesy keeps interpersonal relationships gliding along.  Start unexpected conversations by asking, "Is this a good time to speak, or should I call/come back later?"  Tell the person how much time you think you'll need.

 

  • Be quick to pass on a genuine compliment, verbally or in a personal acknowledgement note.

 

  • Before you speak ask yourself, "Is what I'm about to say true?  Is it stated kindly?  Is it necessary to say?"  If you answer "no" to any, reconsider.

 

If we all take some time to think about how we communicate, we'll all be on our way to becoming tip-top communicators!

 

Sincerely,

Pablo GonzalezYour Real Estate/Mortgage Consultant for Life

 

P.S.  What's your top communication tip?  I'd love to hear it.  Please email me at pabloagceja@yahoo.com or call me at 760-250-2175.

Holly Lynch
Keller Williams Greenville Central - Travelers Rest, SC

Pablo...man do I know this is true. I"ve put my foot in my mouth more times than I can count...so true and a daily issue for me..good post

Jul 17, 2008 10:51 PM