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How to find a good lender

By
Mortgage and Lending with Guild Mortgage Co - Oak Harbor WA

HERE'S THE INSIDE SCOOP ON HOW TO DO IT RIGHT!

First: make sure you are working with an experienced, professional loan officer. The largest financial transaction of your life is far too important to place into the hands of someone who is not capable of advising you properly and troubleshooting the issues that may arise along the way. But how can you tell?

Here are FOUR SIMPLE QUESTIONS YOUR LENDER ABSOLUTELY MUST BE ABLE TO ANSWER CORRECTLY. IF THEY DO NOT KNOW THE ANSWERS...RUN...DON'T WALK... RUN...TO A LENDER THAT DOES!


1) What are mortgage interest rates based on? (The only correct answer is Mortgage Backed Securities or Mortgage Bonds, NOT the 10-year Treasury Note. While the 10-year Treasury Note sometimes trends in the same direction as Mortgage Bonds, it is not unusual to see them move in completely opposite directions. DO NOT work with a lender who has their eyes on the wrong indicators.)

2) What is the next Economic Report or event that could cause interest rate movement? (A professional lender will have this at their fingertips. For an up-to-date calendar of weekly economic reports and events that may cause rates to fluctuate, visit http://www.mmgweekly.com/w/index.html?SID=6151ca1f26822034f6b12f142bdfc9db  this is a copy of my weekly newsletter, let me know if you want to be added to my weekly distribution list)

3) When Bernanke and the Fed "change rates", what does this mean... and what impact does this have on mortgage interest rates? (The answer may surprise you. When the Fed makes a move, they can change a rate called the "Fed Funds Rate" or "Discount Rate". These are both very short- term rates that impact credit cards, Home Equity credit lines, auto loans and the like. On the day of the Fed move, Mortgage rates most often will actually move in the opposite direction as the Fed change. This is due to the dynamics within the financial markets in response to inflation. For more information and explanation, just give me a call).

4) Do you have access to live, real time, mortgage bond quotes? (If a lender cannot explain how Mortgage Bonds and interest rates are moving in real time and warn you in advance of a costly intra-day price change, you are talking with someone who is still reading yesterday's newspaper, and probably not a professional with whom to entrust your home mortgage financing. Would you work with a stockbroker who is only able to grab yesterday's paper to tell you how a stock traded yesterday, but had no idea what the movement looks like at the present time and what market conditions could cause changes in the near future? No way!)


Be smart... Ask questions... Get answers!

More than likely, this is one of the largest and most important financial transactions you will ever make. You might do this only four or five times in your entire life... but we do this every single day. It's your home and your future. It's our profession and our passion. We're ready to work for your best interest.


Once you are satisfied that you are working with a top-quality professional mortgage advisor, here are the rules and secrets you must know to "shop" effectively.

First, IF IT SEEMS TOO GOOD TO BE TRUE, IT PROBABLY IS. But you didn't really need us to tell you that, did you? Mortgage money and interest rates all come from the same places, and if something sounds really unbelievable, better ask a few more questions and find the hook. Is there a prepayment penalty? If the rate seems incredible, are there extra fees? What is the length of the lock-in? If fees are discounted, is it built into a higher interest rate?

Second, YOU GET WHAT YOU PAY FOR. If you are looking for the cheapest deal out there, understand that you are placing a hugely important process into the hands of the lowest bidder. Best case, expect very little advice, experience and personal service. Worst case, expect that you may not close at all. All too often, you don't know until it's too late that cheapest isn't BEST. But if you want the cheapest quote - head on out to the Internet, and we wish you good luck. Just remember that if you've heard any horror stories from family members, friends or coworkers about missed closing dates, or big surprise changes at the last minute on interest rate or costs...these are often due to working with discount or internet lenders who may have a serious lack of experience. Most importantly, remember that the cheapest rate on the wrong strategy can cost you thousands more in the long run. This is the largest financial transaction most people will make in their lifetime. That being said - we are not the cheapest. Of course our rates and costs are very competitive, but we have also invested in the systems and team we need to ensure the top quality experience that you deserve.

Third, MAKE CORRECT COMPARISONS. When looking at estimates, don't simply look at the bottom line. You absolutely must compare lender fees to lender fees, as these are the only ones that the lender controls. And make sure lender fees are not "hidden" down amongst the title or state fees. A lender is responsible for quoting other fees involved with a mortgage loan, but since they are third party fees - they are often under-quoted up front by a lender to make their bottom line appear lower, since they know that many consumers are not educated to NOT simply look at the bottom line! APR? Easily manipulated as well, and worthless as a tool of comparison.

Fourth, UNDERSTAND THAT INTEREST RATES AND CLOSING COSTS GO HAND IN HAND. This means that you can have any interest rate that you want - but you may pay more in costs if the rate is lower than the norm. On the other hand, you can pay discounted fees, reduced fees, or even no fees at all - but understand that this comes at the expense of a higher interest rate. Either of these balances might be right for you, or perhaps somewhere in between. It all depends on what your financial goals are. A professional lender will be able to offer the best advice and options in terms of the balance between interest rate and closing costs that correctly fits your personal goals.

Fifth, UNDERSTAND THAT INTEREST RATES CAN CHANGE DAILY, EVEN HOURLY. This means that if you are comparing lender rates and fees - this is a moving target on an hourly basis. For example, if you have two lenders that you just can't decide between and want a quote from each - you must get this quote at the exact same time on the exact same day with the exact same terms or it will not be an accurate comparison. You also must know the length of the lock you are looking for, since longer rate locks typically have slightly higher rates.

Again, our advice to you is to be smart. Ask questions. Get answers.

As you can imagine, we wouldn't be encouraging you to shop around if we weren't pretty confident that we feel that we can give you a great value and serve you the very best.

Please call us with any further questions you may have at this time - we are ready to work for your best interest!

Comments(6)

William Johnson
Retired - La Jolla, CA
Retired

Hello Fred, This is some great information and I am sure it applies as much to real estate professionals as it does to a consumer. At least sophisticated consumers. By and large they look for the easiest way of getting a loan approved and not such much on the guidance  or learning side as I would like. I think the sub-prime debacle sort of shored up the idea that many people are NOT listening to advise and more often do what is expedient for them. True in all in life I am afraid but the learning curve despite it's undeniable value, takes people to long and they want to just live their lives with out that obligation to learn as they go. That said, I disagree with that sort of mindset but if you think about it, it is the way most of us are as well. Give me what I want today, I'll learn the details later and we all know the Devil is in the details. So we already know despite our best efforts we won't be successful changing the human condition much but we should hold our goals in place and continually try anyway. I think of teaching ( whenever I have the chance to share what I know ) as with one mind at a time. I hammer till they get it and they they exclaim what a difference it made. A very good post and I very much concur with you and the detail.

Jul 19, 2008 08:02 AM
Fred Chamberlin
Guild Mortgage Co - Oak Harbor WA - Oak Harbor, WA
Oak Harbor/Whidbeynulls, #1 Experienced FHA Mortgage Consultant

Thank you William (or do you go by Bill, Will or something else). My dad was a William and he went by Swede even tho he wasn't, lol.

I think the main thing to look for is professionalism. The true professional in either of our businesses knows what is going on, they don't just sit back and wait for things to happen to them.

Jul 19, 2008 11:13 AM
Richard Byron Smith, NMLS #184479
Mortgage Loan Officer, Fairway Independent Mortgage Corporation NMLS #2289 - Chattanooga, TN
Mortgage Loan Officer

William,

Financial markets knowledge is a good attribute to have in a mortgage professional, but is it the first thing that a consumer should check in a search for a good lender?

Does knowing the date of the next economic report help with the burning question, "Should I lock now or wait?"

Thanks,

Richard

Jul 20, 2008 12:57 PM
Fred Chamberlin
Guild Mortgage Co - Oak Harbor WA - Oak Harbor, WA
Oak Harbor/Whidbeynulls, #1 Experienced FHA Mortgage Consultant

Richard,

Yes, knowledge of the financial market is one of the most important things a lender should have. If you read my post, I didn't say it was the first thing that a consumer should check, but those four questions should be asked of any prospective lender and if they don't know the answers, go to someone that does. If you don't know this information, how can you give viable information to your clients about whether they should lock now or wait? More importantly, does the lender have the tools available to answer your clients questions? Knowledge comes in many ways and it is how you use that knowledge that sets you apart. Cheapest is not always the best. Thanks for the comment.

Jul 20, 2008 02:22 PM
Anonymous
Rick Cyngier, Senior Mortgage Consultant, Cleveland, OH

Nice job Fred, on what many of us in the mortgage industry know, or should know. I think most of the cowboys in this market are gone, or should be. I always preface my conversations with, when you call the Internet lenders, why is it that you cannot get the same person on the phone all the time? Most of these type of lenders have boilerroom mentality and whoever looks at the file next is who they speak to. That is very assuring. Yeah, Right! Knowing who you are working with and providing references to them has been my forte. I encourage them to call my clients for testimonials. Try that with these boilerroom shop lenders. Most have not been in the "business" long enough to garner a referral or testimonial. I also blame may real estate professionals for not requiring a second opinion from their lending referral partners. As Fred said, many do what is expedient for them or think is what they want to hear. Not in this market. Recipe for disaster with the recent changes in our industry. Your overall message is so true, TRUST is paramount to any relationship.

Jul 21, 2008 03:40 AM
#5
Fred Chamberlin
Guild Mortgage Co - Oak Harbor WA - Oak Harbor, WA
Oak Harbor/Whidbeynulls, #1 Experienced FHA Mortgage Consultant

Nice point on the internet loan officer Rick. We all need to promote the right attitude when dealing with clients. Professionalism is #1.

Jul 21, 2008 03:56 AM