I have been using email to communicate with my clients, and all parties to a transaction, for many years. I use a Treo Phone with email, to constantly monitor my messages and respond promptly.
With clients all over the country, and sometimes around the wo
rld, the written communication provides a number of things: documentation of the contact/communication with the date and time it was sent, the ability to "edit" my conversation prior to sending it, and the ability for several parties in a contract to read all of the same information, at the same time. It eliminates the issue of different time zones, as well. It also takes much of the "emotion" out of the communication, which is often impossible in a telephone conversation.
I have also been "scanning" my documents to my clients vs. faxing, which leaves them virtually illegible. Now, I will begin using "Transact
ion Desk" , a service offered to all Florida Realtors through our online site...Planet Realtor. I can upload all documents to a transaction, assign different privacy rights to different parties in the transaction, import my contacts from Outlook and send a document to all parties in a transaction for digital signatures. When the document is returned, all signatures will be on one document! All the documents will be stored on a CD!
I am looking forward to a "paperless" desk! I would love to hear from any agents who are already using this!
Visit my Blog at RealEstateSizzle.com for more of this and all of the comments ......http://www.realestatesizzle.com/2007/03/18/can-real-estate-be-a-paperless-industry/
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