Believe it or not, there is a name for people pleasers. The ones who do not know how to be straightforward and only tell people what they want to hear. They let OTHER people dictate how they 'should' feel about a certain situation and under certain circumstances allow others be the bearer of bad news. They let OTHER people dictate how they 'should' be and you can see in their mannerisms that they are ...well...not so confident in themselves.
Otherwise known as Codependency.The definition is: A Dysfunctional Relationship With SELF. Yup there's a name for it all right. I can't fix anyone (you have to do that yourself) although I CAN be assertive and let you know that I don't buy into the 'stuff'.
As Realtors® and Real Estate Industry Professionals, Clients and Peers:
- We cannot tell people what they want to hear. Our job is to give sound advice and suggestions and if they start stomping and jumping up and down .... smirk.
- We cannot ignore calls from agents because we don't want to be the bearer of not so good news. Hey, if the buyer wants to back out you can't keep everyone's life ON HOLD!
- We cannot let other people talk for us. Tell the loan officer to call the clients and the sellers agent because they don't know how to get the words out past their tongue.
- We cannot allow our personal lives to get in the way of our business (and vice versa). You wanna go out pole dancing the night before is no excuse for not returning calls for a couple of days when crucial stuff is going on.
- We cannot allow our clients to speak for us either! If they are playing "agent" and we aren't being assertive then the client takes over ....without the expertise...just feelings involved.
- We cannot theorize or be fortune tellers either. Don't make the situation "look good" by theorizing or playing the grand master fortune teller. It makes the situation worse....when you're wrong for reciting the wrong information.
These are just a few examples of buying into the people pleasing role and it's not the most pleasant experience for me when someone is on the other end just agreeing with me and doing the smiley "everything is okay' bit when it's not. Eveyone's life then becomes "on hold" because of someone else's insecurities.
We as Real Estate Professionals are not doing any kind of service when we are unable to be honest and straightforward. The Home Buying / Home Selling Process is a stressful process to begin with....let alone the games people play (because of their own insecurities) that add to the stress.
The key to setting healthy boundaries is being assertive with clear communication.
Our reputation is the most valuable asset we have in this business and without it we are nothing.
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