Why am I so successful? I genuinely believe that exceptional customer service is an absolute right for people who are entrusting what is often the biggest financial outlay they will ever make - to me. I am always available to my customers, rarely turning off my cell phone before 11pm. Most of my customers have my home number as well and most become my friends. Every year at Christmas we have a gathering of my friends in my home. It is funny as I look around the room to realize just how many of them started out as customers. 

That was taken from my Active Rain profile and I reproduce it here because it would seem that my clients and fellow professionals have recognized that these are not mere words.

I am proud to announce that I am the recipient of the Orlando Homebuyer Five Star "Best in Client Satisfaction" Real Estate Agent for 2008. This is not an award I was nominated for; not something I paid to be a part of and in fact not anything I even knew about until I received the "congratulations" phone call. What pleases me the most about this award is the following - taken from my notification.

"Orlando Homebuyer contracted an independent market research company, Crescendo Business Services, to administer a rigorous "Best in Client Satisfaction" nomination process. More than 28,000 recent homebuyers and 250 mortgage lenders and title companies were asked to cast a ballot to identify exceptional real estate agents in the Orlando area."

If we are honest,then we will admit that there are many other agents out there in our own markets with the same knowledge we have and who could find the same homes and maybe even negotiate the same price. So you have to set yourself apart if you are to be successful. What I have always used as my "tool of separation" is exceptional customer service. I do it because I want my clients to be treated in the way I wish to be treated. I expect very high standards from those who work for me. From the waitress in my favorite eatery, to the person who works on my car, to the team that installed my Summer kitchen. I expect it and when I don't receive it, then they know about it. And so I always strive to deliver to my clients what I expect to receive from everyone else.

If you are looking for EXCEPTIONAL CUSTOMER SERVICE in your search for a home or your desire to sell your home, then please look no further. Recognized by both the public and other professionals in my industry, it would be my honor to look after your interests as you seek to buy or sell real estate in Orlando, Windermere, Dr Phillips and all of Central Florida. Call me today on 407 876 8200 and let's see how I can be of service to you.

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(Copyright © 2008 By Simon L Conway All Rights Reserved.)

Please give me a call if you have questions about the Central Florida real estate market.  You can reach me on 407 876 8200.  Also visit my web site at www.simonconway.net or www.move2orlando.net