I lost my job so I figure I will cut to the 'chase' and see if I can get my loan modified because I'm now on unemployment as is everybody else in the tri-state area.  Now, I don't want to have to go through the trouble to modify it but I said what the heck, I've been in my house for 15 years and hate to see anything happen to this home.  So, I called the State of NJ and worked with New Jersey Hope, an organization that assists homeowners with loan modifications.  So we get all the paperwork, send it over to Chase within one day, call them to confirm, call them to confirm (repeat x 3) because nobody knows anything.....and then be told we still need this doc or that..not.  I did everything they requested and had every piece of paper they wanted and that was confirmed by MMI (Money Mgmt. International) the group I"m working with off the State of NJ site.   This went on for weeks and weeks..I called every week with my MMI rep to the Loss Mitigation department only to be told the same thing...'we don't see it here' or 'you need this doc still' or 'that person isn't here' or blah blah blah.....meanwhile, Chase is calling me about my monthly payment that I have now been trying to modify FOR THE LAST THREE MONTHS!  So it's now January and I was just informed after everything I did that because I'm on unemployment they won't modify my loan.  So, you go figure.  Instead of receiving a payment from me that's guaranteed everymonth, they decide to screw me and jerk me around for three months with no progress, no nothing.  So, I guess they get this house back with a total of $20,000 dollars worth of work that needs to be done.  Mind you, if you let me pay the reduced amount I actually may be able to tackle a few of the things that need fixing.  What a bunch of scum wads.   

no question, Chase is one of the most difficult Banks to deal With. People have no respect, no simphaty and couldn't care less about anything. and to  make things worse no one know what the hell is going on with nothing. but they are probably the first ones to have their hands out to get some of that GOVERNMENT MONEY AVAILABLE. THEY SHOULD BE ASHAMED AND ALL THAT PEOPLE THAT BANK WITH THEM SHOULD PILL THEIR MONEY OUT IMMEDIATLY.

In that one story with the home at 1.8 million and sold on courthouse steps for 1.5M..  What a JOKE Chase bank is for that.  It is all about one end not talking to the other end.  That story made me sick, If that was my money that was lost (300K), I would be firing someone or anyone who had anything to do with it.  I believe once you have a CASH offer or any offer, the banks need to make that a priority to recoup some of their money.

These Banks need to step up to the plate and maybe hire more people to expediate this part of the banking system, so homes can be sold and they can recoup their money.  That story where it could have been sold for 300K more, it coming right from the bailout.  CHASE Hire more people to take care of this part of your banking.  All the Negative things about CHASE is just unbelievable.

I am very familiar with CHASE! I Hate THEM!  All of the workers, BAR NONE,  display this "IDIOTS/MORONS MENTALITY" in their Orginazation AND are by far the worst business that I have ever come across in over 50 years of living and being a bill payer.  There is not one A-- that answers the phone in any department that cares about helping you or how much time they keep you on hold or evr come back to the phone or does anyone have the brains to help you with anything : Your accounts, whether it be Banking, your Credit Cards or the Nightmare from Hell Home Loan.  Last year we purchased a Mfg Home as a First time buyer from a place called New South Lending here in Las Vegas, Nevada where I have lived most of my life.  They told us that the Interest Rate was fixed at 5.5% but that the monthly payments would go up every year for 3 years.  They charged $200,000 for this 2006 home. Two months after purchased New South sold our loan to CHASE, THE COMPANY FROM HELL THAT WE HATE!  Today I had THE HOME re-Appraised by the Original Appraiser and it is worth about $60,000.  To make a long story short, we have always paid our bills and are CURRENT but IT IS ALL we can do to pay our bills and the loan went from $1123.oo per month to $1235.00 now and will go up to $1396.00 in Mar next year! THIS PLACE, THIS NEIGHBORHOOD, THIS LOAN IS NOT WORTH IT. and Chase!

When A  loan of any kind is sold to CHASE you are in a hopeless situation.  No one obviously regulates the way this bunch of ---'s treats their customers.

We did a refi and our loan was sold to Chase.  No wonder our banking systems is in trouble.  Many of you said it before, if we ran our business's this poorly, we would be completely out of business.

I contacted Chase, once a week, since April, trying to devise a plan  to streamline our mortgage.

Each week, I was told a completely different "fairy tale" of how I might do this.  I even went so far as to fax over an "application" for streamlining, hoping that time that I had secured some legitimate info.  NOw a mediator says that they can get Chase to lower my rate for a fee? Does anyone know if these "mediator's are legit?  Thx slm

I agree Chase does suck!!!!! They need a really system in place, how F---ing hard is that?????

STOP WINNING ABOUT HOW WE THE BANKERS DO BUSINESS. WE WERE NEVER LOOKING TO BE ON YOU THE SHEEPLE SIDE.

HERE IS SOME HISTORY JUST IN CASE YOU DIDINT KNOW....

http://www.youtube.com/watch?v=NqyCLHF2qmU

AND THIS

http://www.youtube.com/watch?v=2pxvxDJPr7Q

NOW GO PAY YOUR MORTGAGE.....................................................RETARDS........

I am real estate broker in Greater Hudson Valley area.  Loads of experience as been in the re devlopment business past 15 years.  Looking for REO's and contacts to do short sales.

My loan was originally with WAMU, Chase has now taken over as we all know.  I have had my house on the martket since May of 2007. In Feb of 2008 I had a severe financial hardship.  I contacted WAMU and since I was not delinquent they would not talk to me.  By Oct of 2008 I was in too far over my head.  I had taken money off of credit cards and depleted 401  to pay the mortgage.  During this time I had pleadeded with WAMU / Chase loss mitigation to please allow short sale or deed in lieu of forclosure.  I had an offer in July of 09 for short sale, begged the representative to please accept this offer. I heard the run around, had to do inspection, BPO, yada yada !!!!  After 2 1/2 months the prospective buyers were discouraged and withdrew their offer because Chase would would not confirm the acceptance. 

Now I am faced with atty's wanting to foreclose.  I say take it !!!!! I will rebuild my credit.

Hi All,

I Am a realtor in Texas austin area, I specialise in ShortSales. they often are started wrong the most important piece is the hardship letter the borrower must qaulify( not all hardships are recognised) only three or so.

it can be done, and is not always so painful when done correctly. the package MUST be complete when you submit it. when all this is done it takes like to weeks to get a designated loss mit rep, three more to get appraisal back,BPO if Just modifing. net sheets are approved a few weeks later so closing is not delayed.

it helps a whole lot to have ad offer already when you submit!!!!

Chase bank is horrible. If you call them they put u on hold and start Fax machine on you and this has been done with me multiple times. No body should do business with them. They are just harassing consumers.

I agree, Chase Home Financial customer service reps and management staff is very incompetant, heartless, ruthless folks. Don't ever do business with them!

I'm negotiating with Chase on a short sale for some buyers.  The sellers had WaMu loans but Chase is now in charge. Despite the fact that the property has already been approved for a short sale, as soon as Chase took over everything went into slow motion.  Suddenly, an approved sale price went out the window.

Even with an accepted contract in hand ABOVE the current appraisal price, Chase has spent 2.5 months sitting around.  They don't answer calls, won't return email or faxes.  They are either the most retarded bank left in America or they simply don't care.

We are offering to save them at least six figures by buying one of the toxic assets before they need to foreclose and lose even more money by selling it for less NEXT year.  But we can barely get them

In the meantime, we are getting acceptances from Citibank (who is taking 5-10 cents on the dollar for any 2nd mortgages they still hold), Wells Fargo and Litton on short sales in relatively quick periods. Weeks, not months.

Chase has shed a whole lot of employees across a number of divisions because they cut payrolls nearly in half for their talent positions and others just couldn't live with the new red tape.  Now one of the three biggest remaining banks is being run by complete idiots.

Don't expect any real estate recovery next year either since they show no signs of helping realtors fix things in the near future.