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Buyer Deceived Because Realtor Needed Commission!

By
Real Estate Agent with West + Main

 Yesterday I got a call from a Broker in another office and company, not an unusual thing, but the conversation was unusual. This broker has had her license longer than I, she has lived in our community for almost as long as I have, and her lack of knowledge down right scares me.

She has a buyer that has an accepted offer on a lot, in a subdivision that is fairly popular. This broker has done a few transactions over the last couple years in this area and should know the zoning and area well.

We all know what a RR10, FP, WA and LM are (in order they are Rural Residential, Flood Plain, Wildlife Area, Landscape Management). She has not added a due diligence contingency to the accepted offer, and each of the above are listed for zoning on the County Records for this property.

Closing is a week away and her buyer has gone to the County to start the permit process which because it is LM will require additional permits and issues. Her buyer had no clue; of what this would entail when the County pulls the property information (which is available on line to the public) they inform him that the building area of the lot is very small.

He is amazed that he can not just build anywhere on this soon to be his lot. However, when you look at the  Flood Plain Map you can clearly see that there is only a small corner of the property not in the Flood Plain. The ground is generally very "spongy" in the area in Spring.

He does what any responsible buyer does and calls his Realtor. She is clueless, she has not given him any of this information prior to his writing the offer, neither of them have looked at any of the zoning prior to writing the offer. They ASSUMED that because the sewer hookup was paid you could build on the property.

Her question is, what can she do? How can she get the County to allow her client to build on the land? When I explain the hard facts to her that even if she could get this changed the land would not be suitable, insurance would be sky high and they would have to have flood insurance, something that is not common here, her response was but I need the commission. How can I keep this together?

At this point I did something I do not think I have ever done before. I asked her to kindly remove my phone number from her phone, to not associate with me with anything that had to do with business.

I am amazed still that she would ask me to help her deceive her client so that she could have the commission. We all get hungry but when you put your own needs before your clients you are asking for more than Karma issues, you are asking for a law suit. Just as she was hanging up she asked again, "What would you do?" My response was simple - "Who do you represent?"

So remember who you represent, and be sure you take as much care with their money as you would your own. Know your area, know everything you can, and remember if needed write in a due diligence period in your contract.

Read the Update Here

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Free CMA central oregon buyer info  Auto Email Listings Contact Thesa

Thesa Chambers • Broker • RE/MAX Sunset Realty

541-771-7064 Cell • 541-536-0117 Office • 888-868-2050 Toll Free

Mailing Address • PO Box 3510, La Pine, OR 97739

Craig Smith
Re/Max Achievers - Frederick, MD
Frederick MD Real Estate

Unfortunately I believe more agents than we think are out there just for their commission and don't take those extra steps to protect their clients or not reveal information to the parties that could affect the transaction.

That treatment will eventually come back to her. Most likely she'll be in another business by then.

 

Mar 22, 2007 08:21 AM
Team Thayer Key Realty Group Inc
Key Realty Group Inc. - Eugene, OR
We will sell your house faster for more money

Thesa,

Way to represent Realtor(R) ethics in your community. We all share the responsibility of  maintaining the image of our profession. You know what they say, "If you're not part of the solution then you're part of the problem."

Way to take ownership of this problem for the benefit of all of us!

Team Thayer is your source for Eugene Oregon Real Estate

Mar 22, 2007 08:39 AM
Chris Tesch
RE/MAX Bryan-College Station - College Station, TX
College Station, Texas Real Estate

That is AWFUL!!!  I have never, ever, ever needed a commission enough to decieve one of my clients, or do anything that wouldn't cause me to sleep at night!!!!!!!!!!!!!!!!!!!!!!!!  I feel so sorry for the client.  The agent apparently doesn't care about their dilemma only her own.

When I was new in business my broker told me never to act like I needed the commission.  To conduct business like I was a highly motivated regular employee and the commissions would come,  no truer advice exists!!!!!!!!!!!

Mar 22, 2007 08:57 AM
John Evarts
Classic Property Management of Santa Clarita - Santa Clarita, CA
I am from Oregon and my wife and I looked at buying in Bend a few years ago. We now live in CA, but hope to end up in Bend someday (or sunriver). It is scary to look back and realize that we had NO idea how to choose a realtor. Just the other day, my wife said "I wonder how people who are not in the real estate industry choose a realtor?" Ahhh, the question of the century for us, right? But very scare when you read a story like this. I am going to add you to my associates and hopefully look you up someday to buy!
Mar 22, 2007 11:39 AM
Thesa Chambers
West + Main - Bend, OR
Principal Broker - Licensed in Oregon

I love to hear stories about people bing here at one time or another - growing up my family owned a mom and pop store that is often mentioned in conversation of reminiscing - they are amazed to realized they once met me behind the counter.

Adding you to my list and hope you will look me up when in the area. 

Mar 22, 2007 11:45 AM
Brian Brady
Matthews Capital Markets - Tampa, FL
858-699-4590
Nice work, Thesa.  Way to do the right thing!  This won't be the first time nor the last you'll hear this.
Mar 22, 2007 01:50 PM
1~Judi Barrett
Integrity Real Estate Services 116 SE AVE N, Idabel, OK 74745 - Idabel, OK
BS Ed, Integrity Real Estate Services -IDABEL OK
Thanks for posting. It seems that greed is the biggest deterrent to doing the right thing so often.
Mar 22, 2007 02:04 PM
Diane Bell, Hilton Head Real Estate, Bluffton
Charter 1 Real Estate, Hilton Head, Bluffton, SC - Hilton Head Island, SC
If she did the "right" think for her customer/client, she wouldn't be whining about needing a commission, would she?  Shame on her!
Mar 22, 2007 02:12 PM
Roger Stensland
Keller Williams Realty Puget Sound - Maple Valley, WA
Let's Move!
Today has been the day for good lessons in what to do and why.  I just took the ethics class put on by TAPCAR today.  In one of the preamble to the code of ethics it talked about the golden rule "Whatsoever ye would that  others should do to you, do ye even so to them."
Mar 22, 2007 04:07 PM
Cyndee Haydon
Charles Rutenberg Realty - Clearwater, FL
727-710-8035 Clearwater, Beach Short Sales Luxury Condos &Homes
Wow-I agree with Lenn all realtors are not the same and clients need to realize that when mistakes are made they are usually very costly - OUCH! I too, love sharing these horror stories because so many people don't know what we do throughout this whole process
Mar 22, 2007 06:14 PM
Michele Webb
RE/MAX Properties, Inc. - Monument, CO
ABR, QSC
Wow - I feel awful for that buyer.  I find many people need to be asked, "Who do you represent?"  It's unfortunate.
Mar 23, 2007 01:02 AM
Christy Powers
Keller Williams Coastal Area Partners - Pooler, GA
Pooler, Savannah Real Estate Agent

The buyer got the short end of the stick with her. I can't imagine. What a mess she created and all she's worried about is her money. That is truly awful. After this, may be she will no longer be in the business anymore. 

Mar 23, 2007 05:06 AM
Ann Guy
NA - Allentown, PA
A positive thought....she won't be a real estate agent for long.  We all need mone, that's why we work (or al least a big reason why).  You are not in this indusrty to make a quick buck. 
Mar 23, 2007 07:01 AM
Billy Burke
The Auctionarium - Altadena, CA
CAI - AARE
Typical
Mar 23, 2007 11:11 AM
Valerie Baldwin
John L. Scott Sandy - Gresham, OR
Harvey, Gresham Oregon Real Estate
Wow...what a strange call to take.  Good thing you asked her not to call you again.  Sounds like a desperate agent!  Even more frightening for the client.  Whose interests does she think that she is representing anyways?   Fiduciary Responsiblilty 101 for that agent, please.
Mar 23, 2007 12:49 PM
Ryan Hukill - Edmond
405home @ ERA Courtyard - Edmond, OK
Realtor, Team Lead
Wow Thesa, it's amazing the level of incompetence available out there. I'd normally say "don't worry, she won't last long in this business" but it sounds like she's already been around a while but this just goes to validate one of the earlier posts about buyers interviewing their agents. It's like any other business, there are plenty of idiots out there. The consumer has a responsbility to weed them out and choose a strong, educated representative.
Mar 23, 2007 02:04 PM
Larry H Morris
Mortgage Solutions Financial - Portland, OR
Larry Morris, NMLS 150073
Thesa, good job standing for truth. It also sounds like part of her problem is the council she receives from her principle. His lack of integrity and her laziness leads to deception and fraud.
Mar 23, 2007 07:34 PM
Christopher Sevick
Sevick Law PLLC - Ann Arbor, MI
Real Estate Attorney

Thesa,

Good for you in doing the ETHICAL and proper thing.  Certainly a shame the other agent did not.  As an inactive broker and real estate attorney I cringe at the ethics (or lack) of some agents.  Plus it only takes a few to ruin the whole apple barrel. 

Without pushing my agenda, this sounds as if it would have been a good case to involve an experienced agent (which we seem to have--just lazy or careless) and a knowledgeable attorney.  Vacant land purchase seems to be the area that so many people have concerns with after the fact.  They didn't know that the County required well/septic, the Road Commission had to approve storm sewer and roads, several municipal divisions will be involved in the zoning, construction, utility, etc. of the build itself. 

Glad that you actually called the Broker.  You could have let it go, but at least now that broker may watch the next deal and at least save the BUYER some stress, money, and heartache if they catch things early.

 

Mar 23, 2007 11:16 PM
Anonymous
Bill Ratcliffe

Wow, it's just all so sad.There are so many incompetent people out there representing themselves as PROFESSIONAL brokers/agents.

They just want to show you a house and have you buy it for the sole purpose of them collecting a commission they didn't even earn.They don't preview the house ahead of time to see if it really meets your needs...they really are just lazy people with a lousy work ethic.

I have worked with agents that were really great and really understand what it means to fully represent a client and has concern for his needs. He also understands the laws that govern our profession.

 My advise is to choose a Real esate Agent wisely. The same has an Investment Banker that you allow to plan your future. Check out references and referrals like all due dilligence processes. Always beware...

 Bill

Nov 27, 2007 02:41 PM
#75
Mary Strang
Viroqua, WI
There is one broker in our area, that I told as of the start of next year I plan to rewrite my co-broke agreement with them and prefer that from now on please represent the buyer not my seller. I want out of sub agency with some agents and brokers. Thanks for offers but no thanks to problems like you have described.
Nov 29, 2007 09:49 AM