I am having trouble with Visual Tours.  In June 2007, we agreed to a corporate contract with Visual Tours.  At that time, Visual Tours was represented by a local representative who has since left the firm.   Visual Tours is a very solid product, but while in negotiations for new service in 2008-09, they effected the auto-renewal clause and will not release the contract unless they get paid three months early termination fee. 

Because of their unreasonable behavior, I will never do business with them again.