I have a folder that sits on my desk. You don't want to be in it. It's simply labeled blunders. It is a collection of some of the worst marketing, advertising and public relations examples I have ever seen.

When I was 14 years old I had a good idea of what I wanted to do, I just didn't realize people called it marketing communications. It was during that year that I started to collect some of my favorite examples and I saved them. In fact, I hung most of them on my wall. I didn't have much content to sort through so I would steal magazines that belonged to my brother, sisters, father and mother. I would sift through them and when something caught my eye, I kept it. To this day I have a bad habit of ripping out pages from doctor office magazine collections. Just ask my wife. It's her pet peeve.

The materials I tend to collect are either very very bad or extremely well executed. I have separate folders for each. After all, what is the point of collecting mediocre examples? The content itself ranges from great use of content flow in make-up and jewelry ads to a really bad advertisement about a lawn mower. There are also reminders of great public relations campaigns like the recent Chesepeake Energy's Barnet Shale to the bad handling of a PR crisis over at the Boston Arch diocese. You can find postcards, fliers, bad business cards and the list goes on and on. After sharing some of these materials with a group on real estate agents one day someone asked me "Don't you ever feel bad about showing people's bad advertising." My reply was simple and honest. They didn't feel bad about making it, I'm just helping them promote the message they created.

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The part that most companies miss when they realize that they have not promoted themselves in the most effective way is that they are missing a connection to their audience. Worse yet, those who do take a look at a company with poorly executed advertising, public relations and marketing will often see the brand in a negative light.

The same is true with real estate agents. If you want to advertise yourself in a cheap way, expect a cheap audience. If you want to make yourself look like a snake oil salesperson, then come up with very cheesy slogans and use bad photos of yourself to promote your brand. If you want to blend into the crowd of real estate clutter then use the same text, tag lines and photos that everyone else is using. You will all but guarantee that no one will look at your branding.

On so many levels this is a very easy game. There is a reason why everyone knows what a salmon fish is. It's because they swim upstream. So the question remains. Isn't it about time you swim upstream?
 
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36 Comments on Agents: Have You Tried Swimming Upstream Yet?

AUG
14
2008

Great Post Matt. I think my wife would have a FOLDER of pet peeves for me.

1:37pm • #1
12 Featured Posts

Well Travis, I never mentioned my THIRD folder that my wife keeps on me!:-) Thanks for reading

1:42pm • #2
2 Featured Posts

I recently co-listed with another agent and I made sure that I was the one that created the flyers for the home and another agent in our office asked why I was doing all the work on the flyers and I simply told her that if I'm going to put my name on something - I want it to be advertised like it was my own. The flyers turned out great and look fabulous. Classy and professional if I do say so myself :)

2:18pm • #3

So true how advertising and marketing will affect us, especially with the convience of the internet makes us more accessible and researchable to prospective clients more than ever. First impressions mean everything and most likely our ads have already made that impression before we have personally.

4:31pm • #4
4 Featured Posts

Nice post Matt,

I actually do the same thing and collect good... and bad brochures...

4:32pm • #5

I can't say that I've actually pulled out bad ads and kept them, I just make a mental note to self..."Don't Do That!" LOL

4:41pm • #6
1 Featured Post

Matt, Great post!  I try to swim upstream on a daily basis!  I don't have a folder with bad examples but I do have one of examples that I love.  Maybe I should start another folder...

4:43pm • #7
2 Featured Posts

Love the visual Matt! It always makes a difference when you stand out in the croud......I hope I can stay out of your "bad" file!

5:05pm • #8
1 Featured Post Outside Blog Hit Router

I appreciate the post and enjoyed reading it, however, if I collected bad stuff from real estate agents, I would have no room on my desk....also a lot of good stuff too, which I collect whenever I see something good that can help me with my own marketing.

5:14pm • #9
120,125 Points 2 Featured Posts Outside Blog

always be one step ahead of the competition. calls to action and lot of homework

5:24pm • #10
1 Featured Post Localism Sponsor

It is amazing how often one sees an ad and you just are left with - huh - what were they thinking?  How thick is your folder?

5:34pm • #11
12 Featured Posts

Hi Matt,

So you're the one... I always wondered who was pilfering from that decades old People in the waiting room :-)  I am additicted to the Pennysaver ads for the same reason and the fact that it just doesn't get much funnier than seeing a serious ad for a white wedding dress - only worn once.

As for the upstream part... I had no idea there was any other way to go.

Take care, help lots of people and have a wonderful day!

Tisza

6:59pm • #12
489,589 Points 41 Featured Posts Localism Sponsor Outside Blog Hit Router

I'm always surprised by the amount of bad materials that come to my door.  Cheap home printed cards and bad tag lines.  I'd rather not send out anything then some of what I see.

8:03pm • #13
144,004 Points 13 Featured Posts

I just got back from vacation with my hubby and we were just talking about this very issue.  There was a horrible ad by a builder, and a stellar ad by a resort in a magazine.  I planned to blog about the horrible ad by the builder, so it's nice to see that you are allowing reblog on this.  It'll be a nice tie in.

8:46pm • #14

Matthew - I hope I never end up in the wrong folder!!  :-) Love the photo! 

9:14pm • #15
Localism Sponsor

Great post.  It is so true that we need to differentiate ourselves and it is so easy to fall into the same trap that everyone else has.  I think people are looking for something different because they are looking for something real, something authentic.  When we seemed "canned" (pardon the pun), we seem less human, less authentic, like just another salesman.  Great post.  Since you were 14, huh?  Cool.

9:28pm • #16

I have always looked at marketing pieces with a critical eye.  I have always collected great examples of marketing, but not the bad ones.  I guess I was always afraid to look at the bad stuff for too long for fear that I might start slipping in that direction. 

10:49pm • #17
AUG
15
2008
489,602 Points 84 Featured Posts Localism Sponsor Outside Blog Hit Router

I am not sure which side my marketing falls under. I have a cheesy slogan that has worked well for me.  "Not Just Another Pretty Face."  I guess you have to have a mug like mine to pull that off.

4:15am • #19

Matt, a folder? You must be a newbee! I have a filing cabinet!!

5:52am • #20
224,760 Points 2 Featured Posts Localism Sponsor Outside Blog

I never thought of keeping a blunder file---Interesting concept.

7:00am • #21
437,317 Points 47 Featured Posts Outside Blog

Hi Matt - I think my folder used to be larger...at least I hope so :)

8:24am • #22
1 Featured Post Localism Sponsor

From a 25 year advertising career in the Chicago market, I would contribute this: Bad advertising is in the eye of the beholder. Cheesy slogans aren't always amiss. 

You should send some of those bad ads to Jay Leno - they might be entertaining!  Bad advertising can be very entertaining.  It can also be effective.

There are so many theories for real estate advertising and I would say a lot of goofy and wrong.  There's a huge blog around here somewhere on whether or not to use pictures on business cards.

I think that's cheesy.  Just my opinion and it's not representative of my business strategy.  However I realize there are very successful people in our business who make big money with  their picture on business cards. 

Here's what I think when it comes to promoting your business. Pick an audience/demographic/geographic farm and work the heck out of it.  Be consistent and authentic about your message. Make sure you deliver on what you advertise.  Then go on to another market but keep in touch with the old one.

There's a lot of things real estate agents do that I don't understand. And I think there's alot about advertising that they don't understand but if they build a sphere and build a business, then more power to them.

The famous retailer John Wanamaker once said, "Half my advertising money is wasted. The problem is, I don't know which half."

And that is still true today.

I used to spend $7million of other people's money every year and always wondered what was wasted.  If I knew, I'd own more real estate and not be selling it today:)

And I would say this. I meet people all the time who haven't heard a peep from their last agent.  So I think it would be better to send out a bad postcard and make a few phone calls a year than to do nothing. I've never heard people say, "I won't go back to him/her. They have cheesy postcards."   The important thing is to be out there in the sea of agents.  How could a person forget the name of someone who helped them buy something worth more than a quarter million dollars?

The most elaborate campaign will mean nothing of there's no sales follow up and relationship building and that's what usually causes the failure of good marketing. 

So that's my two cents.

This is fun:)

 

8:31pm • #23

Very good blog/string here and wished I had all the money I spent on ads back that didn't produce.

9:53pm • #24

I'm one of those agents that sends out the home made post cards. I think they look just fine. And guess what; they work just as well as the expensive glossy ones. It's not the flash and high quality that makes them work, it's the message on the card and the repetition.

 

10:52pm • #25
AUG
16
2008
362,395 Points 3 Featured Posts Localism Sponsor Outside Blog

I too have begun to keep a folder of good and bad material over the last few years as I began to consider more carefully what I am doing.

1:22am • #26
363,982 Points 3 Featured Posts Outside Blog

I got to that second-to-the-last-paragraph and had an acute spontaneous nasal reflex (aka ASNR, pronounced azz-ner), i.e., drink up and out the nose and all over the desk and keyboard. I shall have to send you a bill for cleaning expenses and possibly a new keyboard. LOL.

Nice post. Thanks.

1:59am • #27
566,144 Points 10 Featured Posts Outside Blog

My wise old grandmother helped me start my first business at the age of 10. One of the things she said was, "Be different." I always have been—just ask my friends. LOL

3:23am • #28

Hi, Matt.

I loved your post.  I am a visual person, so I loved the image of the bear and the salmon.  I have been thinking a lot about marketing, and your information helped me to clarify what I want to do.  My last set of business cards were really bad, and I had to have them redone.  At least it shows I care about my marketing.

Regards,

 

Pam

 

6:20am • #29
241,303 Points 27 Featured Posts Localism Sponsor Outside Blog Hit Router

Matthew,

This is a great post !  And directly to the point.  We have really emphasized marketing and advertising in the last couple of years and it is really paying off !

The Somers Team

8:34am • #30

Hello again Matt!

Nice post.  I like the fact that you are not afraid of stepping on a toe or two with topics like this.  Some people would benefit from a sore toe occasionally!  Witness the variable responses your post has gotten already LOL

By the way, I hope there arent too many examples in your "Blunders" folder from the good ol' days ;o)

Take care,

Tim

10:24am • #31
Outside Blog Hit Router

Everyone knows what a salmon is because they're so Good!  Which fits right in to your post, too -

I'm heading for Oregon next week, plan to eat as much salmon as I can.

10:32am • #32

Great advice, and comments from everyone....  I just dont like the part where they (Salmon) die after sex!  All that work swimming upstream for one quickie then life is over....yikes.... good blog Matt

11:03am • #33
317,086 Points 3 Featured Posts Hit Router

Thanks Matt, great post.  I need a lot of work on mybranding!!

11:49am • #34
Outside Blog

Great post, I bet your book of blunders is awesome to learn from, you may be able to compile your own book of tips one day.

6:21pm • #35
AUG
17
2008
213,220 Points 6 Featured Posts Localism Sponsor

Would love to see your collection of great advertising. What a great idea to save good examples. I keep reading we need to think outside the box - sounds like you do that! Love the photo. Thanks.

 

12:09am • #36

I can not get over how much your son looks like you in the photo! Holy Mini Me, Batman!!!

 

Mike Lefebvre
7:22pm • #37

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Matthew Gosselin

Orlando, FL

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Author of My Blue Goose, Business Dev. Exec. of Xpressdocs

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